MENNA BADR
Cell: 919-***-**** Email: ad31jf@r.postjobfree.com
LinkedIn: https://www.linkedin.com/in/menna-badr-90a133127/ PERFORMANCE SUMMARY
Finance/Business Management – expertise in educating customers on the financial information needed to make their purchase/leasing decisions while also focusing on meeting financial goals.
Customer Service – skilled in effectively negotiating and providing the best customer experience while also focusing on customer needs.
SKILLS
Financial services/products
Reporting & documentation
Sales
Decision Making
Organization
Project Management
Teamwork
Microsoft Office Suite
Marketing
Time Management
Problem Solving
Budgeting
Leadership
EDUCATION
Meredith College, Raleigh, NC – Master of Business Administration and Finance MAY 2021-PRESENT
Meredith College, Raleigh, NC - B.S Nutrition, Food Systems and Management AUGUST 2014 - MAY 2019
Minor in International Studies:
International business, foreign affairs, understanding global issues EXPERIENCE
Southpoint Honda, Durham NC - Finance Manager
APRIL 2023 - PRESENT
Autopark Honda, Cary NC - Finance Manager
JANUARY 2020 - APRIL 2023
Provide exemplary financial services to dealership customers
Sell financing & insurance products and services to customers
Work to meet sales goals of services/products
Review customer credit applications for completeness
Ensure all necessary documentation is complete for each deal
Maintain Customer Satisfaction scores at or above company standards
Communicate with sales team to ensure every customer is handled efficiently and professionally
Ensure compliance with all laws & regulatory obligations
Maintain effective communication with team members Nordstrom, Durham NC - Sales Associate/Artist
AUGUST 2018 -JANUARY 2020
MAC Cosmetics Artist/Sales
Build client relationships
Goal oriented - making pay period and brand goals every month
Keep track of counter numbers and sales
MAC Certified - Attend sales and artistry training
Handle social media accounts and relationships
Promoted to position from previous MAC position in Ulta Belk, Raleigh NC - Sales Associate
MARCH 2018 - AUGUST 2018
Laura Mercier Artist/Sales
Build client relationships
Meet sales and credit goals
Laura Mercier Certified – Attend sales and artistry training Pandora Jewelry, Raleigh NC - Social Media Specialist/Associate SEPTEMBER 2017 - MARCH 2018
Assist clients with needs and concerns
Handle all social media presence
Digitally and orally communicate with clients
Build strong client relationships
Set up visual merchandising
Orangetheory Fitness, Holly Spring NC - Administrative Assistant/Membership Services OCTOBER 2016 - SEPTEMBER 2017
Build strong relationships with clients
Generate leads for business
Understand and implement business goals and model
Schedule and book clients
Filing duties
Resolve member concerns