Federal Government Customer Care

CONTACT INFORMATION

Cell: 775-***-**** – text or call

******.*.*******@*****.***

**** ******* **., **********, ** 89445

EXPERIENCE

PROCESS EXECUTIVE – Cognizant Technologies

Reno, NV 2022 – 2023

Create, process, and handle contract documentation for US Federal Government entities, for varying purpose, between Microsoft, US Federal Government Partners, and third-party contactors.

CLINIC RECEPTION LEAD - Reno Orthopedic Clinic

Reno, NV 2021 – 2022

Front end receptionist, appointment scheduler for all clinic physicians and procedures, direct customer care representative to all in-coming and out-going patients, patient-to-provider communications, surgery consultations, and anything else needed of me within the highest volume clinic of the main location of Reno Orthopedic Center.

SALON DIRECTOR - SOAK Nail Spa & Lounge

Reno, NV 2020 – 2021

Dual site director of two small locally owned and operated nail spa and drink lounge, managing payroll, monthly sale reporting and projection meetings, product order and retrieval of all salon supplies, as well as all reception duties as well

SKILLS

oData Analysis/Management

oIndependent Cleric/Administrative Ability

oProject & People Management

oWell-Rounded & Extensive Communication Skills

oTeam Management & Guidance

Contact this candidate