Tara Corsaro

Fredericksburg, VA *****

ad31i0@r.postjobfree.com

540-***-****

Accomplished experience in positions of increasing responsibility from entry-level Receptionist to Administrative Assistance and Office Management with a variety of business firms. Authorized to work in the US for any employer

Work Experience

Executive Administrative Assistant

United Real Estate, Inc. - Fredericksburg, VA

January 2016 to Present

• Verified and examined information and accuracy of loan application and closing documents

• Assembled and compiled documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts

• Recorded applications for loan and credit, loan information, and disbursements of funds, using computers

• Submitted loan applications with recommendation for underwriting approval

• Contacted customers by mail, telephone, or in person concerning acceptance or rejection of applications

• Prepared reports, memos letters and change of address records using word processing, spreadsheets, and databases

• Operated office equipment, such as fax machine, copier, and scanner

• Planned, scheduled and coordinated marketing events for potential business associates Good Skills Adult Literacy Tutor

AmeriCorps-Goodwill Industries - Fredericksbrg, VA 2015 to 2016

• Provided one-on-one Literacy tutoring to individuals with disabilities

• Reviewed class material with students by discussing text, working solutions to problems, or reviewing worksheets

• Provided private instruction to individual students to improve academic performance, prepare for academic tests

• Assessed students' progress throughout tutoring sessions

• Provided feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence

• Taught students study skills, reading and mathematical skills, and test-taking strategies Administrative Assistant to the Associate Dean

Germanna Community College- Daniel Technology Center - Culpeper, VA January 2015 to December 2015

· Conferred with students by telephone or in person to provide information about products and services

· Read and analyzed all incoming memos, correspondence, submissions and reports to determine their significance and plan their distribution

· Retrieved and filed documents, records and reports

· Prepared reports, memos letters and change of address records using word processing, spreadsheets, and databases

· Operated office equipment, such as fax machine, copier, and scanner Executive Administrative Assistant

C & T Tree and Landscaping, LLC. - Culpeper, VA

January 2013 to December 2015

• Conferred with customers by telephone or in person to provide information about products and services, to take orders or cancel accounts, or to obtain and record the details of complaints

• Contacted customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments

• Completed contract forms, prepare change of address records, and issue service discontinuance orders, using computer database

• Solicited sale of new or additional services or products

• Prepared daily deposits, typed documents, and used databases as needed

• Performed general office duties such as maintaining records management systems, faxing, filing, data entry, and word processing using MS Office Word, Excel, and Outlook Candidate Registration Representative/Receptionist/ Information Assistant Association of Social Work Boards - Culpeper, VA

January 2012 to December 2013

• Served as the central telephone operator, answered and disseminated all calls to appropriate staff members and answered questions on routine matters while ensuring the successful registration of customers, as well as warranted the highest public image of The Association of Social Work Boards

• Received deliveries, processed orders, prepared and sent packages as requested

• Processed credit card information from on-line, telephone and mail orders as required

• Ordered, stocked and maintained office inventory, supplies, and publications

• Provided constant customer support for on-line practice tests, customer registrations, as well as responded to and forwarded, inquiries received through The Association’s e-mail account

• Prepared daily deposits and processed credit card payment, typed documents, and used databases as needed

• Used information supplied by the Communications Department and other staff, as well as personal knowledge of The Association of Social Work Boards, to answer questions regarding The Association’s products, services and social work licensing

• Received complaints from customers, identified resolution and resolved or identified appropriate department for resolution

Re-Employment Specialist/ Workforce Service Representative The Virginia Employment Commission - Culpeper, VA

January 2009 to December 2011

• Assisted with resume writing, job searches and registration process for The VA Workforce Connection website

• Provided assistance in preparing applicants for successful job search, and re-employment

• Knowledge of web-based job search, resume preparation and on-line career search

• Worked as a team member and leader; experience in outreach, networking and marketing services

• Examined files/ documents to obtain information, evaluate qualifications/ eligibility of applicant for employment

• Performed intensive review of employer job announcements to match skill requirements against VOS applicant database

• Knowledge and capabilities in the utilization of web based and manual recruitment systems

• Performed general office duties such as maintaining records management systems, faxing, filing, data entry, and word processing using MS Office Word, Excel, and Outlook Executive Administrative Assistant

Express Pros, Inc., (Staffing Agency) - Stafford, VA January 2008 to December 2008

· Maintained CEO’s daily calendar, using MS Outlook

· Managed the licensee and potential investor lists, as well as prepared and deposited CEO’s personal and business banks deposits

· Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, or other databases

· Read and analyzed incoming memos, correspondence, submissions, and reports to determine their significance and plan their distribution

· Prepared responses to correspondence containing routine inquiries and greeted visitors

· Performed general office duties such as ordering supplies, maintaining records management systems, faxing, filing, data entry, and word processing using MS Administrative Assistant

Goshorn, Inc. - Warrenton, VA

January 2007 to December 2008

• Constant customer communication via in person, e-mail and telecommunications

• Greeted visitors and determined whether they should be given access to specific individuals

• Opened, sorted, and distributed incoming correspondence, including faxes and email

• Prepared responses to correspondence containing routine inquiries

• Performed general office duties such as ordering supplies, maintaining records management systems, faxing, filing, data entry, and word processing using MS Office Word, Excel, and Outlook

Customer Service Manager

Thomas J. Worman Building Inc. - Fredericksburg, VA January 2003 to December 2006

· Conferred with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain and record details of complaints

· Contacted customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments

· Determined charges for services requested, collect deposits or payments, or arrange for billing

· Completed contract forms, solicited sale of new or additional services, prepared change of address records, and issued service discontinuance orders, using computer database

· Overall responsible for all Homeowner Service activities within assigned areas; organizing and managing all such activities and provided leadership and management in maintaining an effective and efficient Customer Service Department

· Responsible for interviewing and employee selection (s) and termination processes of the Warranty Service Personnel

· Demonstrated ability to adapt to changing priorities and work load Office Word, Excel, and Outlook

Education

Certification

Dynamic Works Institute - Rockledge, FL

Some College in Psychology

Germanna Community College - Culpeper, VA

Skills

• Excellent organizational and communication skills; verbal, written and presentation

• Exceptional ability to create and present an excellent image of company and its services

• Ability to assess needs, analyze and solve problems

• Coordinate and communicate effectively with clientele and management on all levels

• Demonstrated skills in public relations and customer service

• Ability to work independently or in a team

• Oriented environment MS Office 365 Office 2016- Word, Excel, Outlook, Power Point, Access Communications; Internet, E-Mail Various Customer Service/Warranty Tracking software; Builder 360, Marks System, VAWC System (10+ years)

• Developmental Disabilities Experience

• Event Planning

• Presentation Skills

• Event Marketing

• Word Processing

• Telecommunication

• Tutoring

• Recruiting

• Administrative Experience

• Office Management

• Databases

• Records Management

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