MERLYN KABARRA
***** ******* ****, ***** ** ***** * 272-***-****
ad31hr@r.postjobfree.com (Personal)
To work within a place of employment, where I will be able to contribute my educational & customer service experiences, work ethics, and team work ability.
EXPERIENCE
AUGUST 2023 – CURRENT
COORDINATOR OF RESIDENTIAL SERVICES,
Northern Kentucky University
Serve as Coordinator of Housing Dorms Community and office support for staff, student residents and families.
Provide professional level administrative support to NKU housing communities.
Supervise estimate 50 desk managers & assistant for our NKU housing dorm communities.
Process student job application and recording keeping of all incoming & outgoing employed students with NKU housing.
Maintain and monitor office equipment, supplies and inventory control maintenance.
Enter information with SAP & PAR separation report programs.
SEPTEMBER 2022 – JULY 2023
ADMINISTRATIVE ASSISTANT I, university of pennsylvania-fmc bldg
Serve as administrative assistant and office support for staff and families.
Provide professional level administrative support to Gift Planning & Gift Management
Assist customer service to alumni/donor constituents with donations.
Process budget documents, and recording keeping.
Maintain and monitor office equipment, supplies and inventory control maintenance.
Enter information with Atlas, BEN Financials, Alumni Finder & SAP report programs.
NOVEMBER 2017 – SEPTEMBER 2022
ADMINISTRATIVE ASSISTANT, Northern Kentucky University
Provides professional level administrative support to the Assistant Vice President/Dean Of Students (Division of Student Affairs) and the Director of Student Conduct, Rights, and Advocacy (SCRA) including answering and directing the calls, scheduling meeting, overseeing budget (SAP system),recording keeping, and time approval. Serve as a referral agent for students, families, faculty, and staff needing assistance and direction
Provide content management of University and office databases and programs (e.g. Maxient, Everfi, SAP, etc.). Receive, process, coordinate, and document responses to non-academic student complaints per the NKU Student Complaints and Appeals policy.
Maintain and monitor office equipment and supplies making necessary purchases and inventory control maintenance. Compose correspondence/reports for AVP’s signature, check incoming requests and ensure completion of work on deadlines
Supervisor and hiring manager for student specialist(s) and scholarship process in the office of SCRA.
Complete tasks as delegated by the AVP/DOS and Director of SCRA.
Maxient Program – Student Conduct, Rights & Advocacy
OCTOBER 2015 – JULY 2017
SECRETARY II/FINANCIAL SECRETARY, Erlanger/Elsmere Schools
Provides professional level administrative support to the Principal and staff.
Serve as administrative assistant and front office support for staff and families.
Process budget documents, maintain budget and recording keeping, and approve time for staff.
Maintain and monitor office equipment, supplies and inventory control maintenance.
JULY 2015 – SEPTEMBER 2017 (SECOND JOB)
SERVICE MANAGER, CHIPOTLE MEXICAN GRILL
Prep for daily restaurant activities, making fresh salsa, rice, meat and serving customers, training, cash logs, prep sheet report, critical item reports, managing, and payment reconciliation/edit deposit in Aloha computer program.
Supervision of crew member, catering, and customer service.
Provide oversight, direction, leadership, and ongoing, development and training to new/continue staff members.
AUGUST 1997 – OCTOBER 2015
SECRETARY, FAMILY OUTREACH WORKER & FAMILY RESOURCE CENTER ADVOCATE, COVINGTON INDEPENDENT PUBLIC SCHOOLS
Secretary - Maintain attendance records, monthly/yearly reports.
Family Resource Center Advocate - Assist families with the resources that could be of help for food, shelter, utilities, and clothing. Help program family events for the student/families to come and enjoy time together in school setting. To break any barriers that families may have that is preventing students to be successful at school.
Family Outreach Worker - Assist the Families in need of assistance with family situations that are enabling students to have attendance issues and home visits.
EDUCATION
JANUARY 2021 – CURRENT
WORKING ON MBA – MASTER’S BUSINESS ADMINISTRATION -HEALTH MANAGEMENT - ONLINE,
NORTHERN KENTUCKY UNIVERSITY
AUGUST 2008 – JULY 2011
BACHELOR OF SCIENCE DEGREE IN BUSINESS MANAGEMENT, University of Phoenix
AUGUST 1998 – JUNE 2000
ASSOCIATE DEGREE IN BUSINESS MANAGEMENT, Brown Mackie College (Formerly: Southern Ohio College)
August 1986 – June 1990
Diploma Business Economics, Holmes High School
SKILLS
Answering telephone calls, copying & filing, maintaining calendars, customer services, overseeing budget and recording keeping, & process budget documents.
Supervision and customer service.
Advocating for students and/or families
Organized, reliable, time management & trustworthy.
Team player, great listener, respectful, communication, & conflict management.
AWARDS & ACTIVITIES
Awards: Northern Kentucky University –UJIMA Awards (02/16/2021 & 02/15/2022) and BFSA Black Faculty & Staff Association Award (03/05/2021).
Coaching sports (Jr. High School & Elementary – Boys and/or Girls), reading, computer, enjoys college and professional sports, family time, and employment dedication.