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Customer Service United States

Location:
Jacksonville, FL
Salary:
40,000
Posted:
March 01, 2024

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Resume:

EXPERIENCE

Postal Clerk

November **** - Present United States Postal Service,

Jacksonville, Florida

Financial Aid Advisor

December 2014 - August 2017 Education Corporation Of America, Birmingham, Alabama

A Financial Advisor, or Financial Consultant, is responsible for providing students with sound advice regarding their financial planning. Duties include meeting with clients to establish their needs and obtain financial statements, using financial statements and legislation to develop financial plans to maximize profitability or reduce debts and researching for students.

Fuels Distribution Supervisor

Operated various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers and bar-code sorters.

Sorted odd-sized mail by hand, sorted mail that other workers have been unable to sort, and segregated items requiring special handling.

• Cleared jams in sorting equipment.

• Trained new workers.

Directed items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information.

Explained to customers different types of loans and credit options that were available, as well as terms of those services.

Handled customer complaints and took appropriate action to resolve them.

• Ensured that were complete and accurate according to policy. Stayed abreast of new types of loans, financial services and products to better meet customers' needs.

CONTACT

904-***-****

ad31hm@r.postjobfree.com

Jacksonville, Florida 32225

CAREER OBJECTIVE

Ambitious and self-motivated

individual with 3 years of

professional experience. Looking to

secure a challenging position in a

reputable organization to expand my

learning, knowledge, and skills.

TORRIE DUNN

CUSTOMER SERVICE REPRESENTATIVE

August 2001 - August 2008 US Navy, Jacksonville, Florida Developed and documented standard and emergency

operating procedures for receiving, handling, storing, shipping and salvaging products and materials.

Supervised activities of workers engaged in receiving, storing, testing and shipping products and materials.

Inspected physical conditions of warehouses, vehicle fleets, and equipment and ordered testing, maintenance, repairs and replacements.

Developed, and implement warehouse safety and security programs and activities.

Collaborated with other departments to integrate logistics with business systems and processes.

Maintained metrics, reports, process documentation, customer service logs, and training and safety records.

EDUCATION

Completed Coursework Towards Associate In Arts (A.A.) In Applied Psychology August 2016

Lawson State Community College, Birmingham, Alabama Completed Coursework Towards Associate In Arts (A.A.) In Applied Psychology May 2010

Florida State College Jacksonville, Jacksonville, Florida GPA 2.8

ADDITIONAL SKILLS

• Client Support

• Creative Solutions

• Administrative Support

• Data Integrity



Contact this candidate