Erika Michelletti

El Paso, TX *****

915-***-**** - ad31h2@r.postjobfree.com

Professional Summary Highly motivated and committed Medical Assistant with a proven history of superior performance at the individual, team, and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment. Extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence, and confidentiality.

Skills

● Insurance claims

● Medical office administration

● EMR / EHR

● Indirect Patient Care

● Companionship and Emotional Support

● Direct Patient Care

Work History Feb 2020 - Apr 2021

Medical Assistant. San Vicente Clinic, El Paso TX.

● Performed clerical duties, such as word processing, data entry, answering phones, and filing.

● Prepared initial patient charts for admission.

● Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

● Obtained pre and post-treatment vital signs and weight.

● Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.

● Taught patients about medications, procedures, and care plan instructions. Obtained client medical history, including medication information, symptoms, and allergies.

Mar 2018 to Feb 2021

Direct Support Professional. ResCare, El Paso TX.

● Administered medication as directed by a physician.

● Developed rapport to create a safe and trusting environment for care.

● Monitored progress and documented any patient health status changes, keeping the healthcare team updated.

● Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.

● Maintained a clean, safe, and well-organized patient environment.

● Supervised daily activities and provided assistance when needed.

● Minimized injuries to staff or patients by offering important support or restraint to control patient movements.

● Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.

May 2014 to Oct 2021

Home Healthcare Provider. Shield of Grace, El Paso TX.

● Worked to improve and enhance patient lives through effective and compassionate care.

● Coordinated daily medicine schedules and administration to help clients address symptoms and enhance their quality of life.

● Checked vital signs and contacted nurse regarding any patient health concerns or behavioral changes.

● Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

● Interacted kindly with patients and families and displayed a positive, outgoing attitude, resulting in the establishment of long-term, professional relationships. Education El Paso Community College- El Paso TX

No Degree

Riverside High School- El Paso TX

05/98 High School Diploma

Certifications CMA - Certified Medical Assistant - Career Centers El Paso

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