Mount Vernon, NY *****
914-***-**** ad31gx@r.postjobfree.com
Cynthia D. Lee
Objective
To secure an entry-level position within the clerical field where my diverse experience and skills can be utilized and professional growth encouraged.
Experience
2017-current. Cardinal McCloskey. Valhalla, NY
DSP IRA
2006-current Taconic Innovations Inc Mt Vernon, NY
IRA Supervisor
Responsible for the smooth and efficient operation of the residence.
Interpret and implement policies and procedures established by the by the Residential Program Coordinator, Director of Residential Services, Vice President for Residential Services and Central Administration.
Perform duties related to individual case management and/or coordination of residential habilitation services.
Responsible for the smooth and efficient operation of the residence.
Interpret and implement policies and procedures established by the by the Residential Program Coordinator, Director of Residential Services, Vice President for Residential Services and Central Administration.
Perform duties related to individual case management and/or coordination of residential habilitation services.
Act as liaison between individuals, community, family and other providers of service to the individuals.
Home Care Administator
Investigates received responses from aides and/or patients and have the ability to come to a conclusion.
Ability to track and document data received in a timely manner.
Assure reports and deadlines are met as needed.
Perform a variety of clerical and data entry tasks and all other duties as assigned.
Employment Recruitment Manager
Identifying future hiring needs,
Designing job descriptions,
Sourcing candidates through databases and social media,
Conducting interviews,
Filing paperwork,
Keeping abreast of employment law and legislation.
ISS Coordinator
Coordinating all ISS Apartments for Individuals receiving services
Checking on Service recipients on a weekly basis
Updating applications on a yearly basis
Helping recipients with Household purchases
Administrative Support/Community Supports Liaison
Maintains office services
preparing payroll,
controlling correspondence,
designing filing systems,
reviewing and approving supply requisitions,
assigning and monitoring clerical functions
Residential Habilitations/Respite Supervisor
Supervision of DSP’s
Completing Time sheets
Writing reports and monthly notes on how individual are doing
Going out to the families to make sure they are happy with the service
Supervision of individuals with disabilities
Providing support and training for staff
2015-Present Evolution Travel Mount Vernon, NY
CTA-Certified Travel Agent
Helping customers to plan and book their vacation, includes making reservations for flights, hotels and tours, as well as advising customers on their travel plans
2004-2006 Empire Blue Cross Elmsford, NY
Medical Billing Claims Processor
Entering all billing information on Medicare patient.
Entering information on alternate billing for patient
Filed paper work in both alphanumeric order
Answered phone for receptionist when out of office
Answered customer service information on insurance claims
2000-2003 Metropolitan Life Labs Elmsford, NY
Clerk 1
Using Microsoft Office suite.
Entered lab information on clients
Filed paper work in both alphanumeric order.
Answered phone for receptionist when out of office
Answered customer service information on insurance claims
Ordered office supplies for data entry department
1995-2000 Manpower Employment Agency White Plains, NY
Word Processor/Clerk
Create documents using the MS Office suite.
Answered phones and created information for purchasing department.
Entered payments for credit card claims.
Entered medical claims using ICD 9 and CPT 4 coding.
Filed paper working both alphabetical and alphanumerical order.
Education
1989-1990 Monroe College New Rochelle, NY
Computer Science
Windows 95, 97, 98, NT, XP, MS Office Suit (Word, Excel, Power Point, Access), Data Entry, dbase application,, Keyboarding, 50 WPM,, Lotus, 123,
2004-2004 CHI Career Services New Rochelle, NY
Medical Billing
Schedule patient & check eligibility
Gain patient information when filling out forms,
Medical terminology & coder,
Typing 50 WPM,
Submit claims & follow-ups,
Make a bill from a super-bill,
Receive payments from insurance companies.