DARLIN CLEMONS

CSR/Cashier

+1-347-***-**** ad31g6@r.postjobfree.com LinkedIn/Portfolio Staten Island

Experience

Wayfair Remote

Customer Service Associate 09/2020 - Present

Handled incoming calls and chat from customers concerning products purchased or other issues pertaining to accounts Provided 5-star customer service

Received 100% on customer satisfaction service surveys Which of your achievements match the job you’re applying to? Bon Pain Staten Island

CSR/Cashier 10/2015 - 07/2020

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Handle cash and credit transactions

Maintains store upkeep daily

Assist customers with questions pertaining to products West corporation Rocky Mount

Customer Account Executive 01/2012 - 06/2015

Assisted customers with cable issues

Increased revenue with new subscriptions

Diagnose customer issues over phone

Light cleaning of work stations, vacuum, cleaning computers, dusting Ms. Carla's Daycare Staten Island

Childcare Assistant 09/2006 - 12/2011

Assisted my children with bathroom duties

Daily learning activities

Planned trips and coordinated games

Daily meal preparation

Taught children basic things of daily living

Dog Wash NYC

Dog Wash/Groomer 02/2005 - 12/2011

Answered phones and greeted customers

Assisted customers with use of equipment in store

Daily walking and washing of dogs

Attended to dog daycare and maintenance of the facility Performed cash and credit transactions

Y2Kidcare Staten Island

Assistant Provider 04/2002 - 09/2005

Daily input of information into computers

Answering two lined phones

Assisting with daily children's activities

Performed duties around the house as: bathroom cleaning, mopping, and cleaning of toys Worked closely with owner and with parents

Education

Manhattan Institute New York

Certificate in Medical 01/2007

College Of Staten Island

Liberal Arts 01/2004

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