Troy Simmons

804-***-**** ad31fi@r.postjobfree.com Richmond, VA 23235

Dynamic leader with proven expertise in operations management and mentoring staff honed at Surplus Furniture. Excelled in access control, fostering a secure environment while working at Marksmen Security. Detail-oriented with a track record of delivering with precision. Possesses excellent communication and customer service skills

SKILLS

Operations Management

Report Writing

Customer Service

Sales

Report Writing

Access Control

Inventory Control

Experience

Security Officer

Marksman Security Sandston, VA

Jan. 2022 – Dec. 2023

Patrolled premises regularly to maintain order and establish security presence

Utilized strong communication skills to interact with staff, guests, vendors and law enforcement in a professional manner.

Enforced safety regulations, policies and procedures to ensure a safe environment

Issued temporary and visitor badges

Kept detailed daily logs

Observe and report any suspicious activities

Store Manager

Surplus Furniture and Mattress Col. Heights, Va

Jan. 2020- 2022

Provided leadership and motivation to team members to increase productivity and efficiency

Trained Staff on proper cash handling procedures including daily deposits, credit card payments and reconciliation of register funds

Interviewed and hired prospective employees according to team needs

Opening/closing of store

Nightly cash deposits

Solved problems and resolved conflicts for team members and customers

Oversaw day-to-day operations

Managed inventory levels by ordering stock as needed, tracking sales trends and adjusting orders accordingly

Loss prevention

Delivery Driver

Pizza Express Henrico, VA

April 2018 – Jan. 2020

Ensured customers received their orders in a timely manner, providing excellent customer service

Checked delivery addresses and verified correct order delivery

Managed multiple tasks simultaneously while delivering orders within specified time frame

Utilized GPS systems to accurately navigate routes

Education

Cloverhill Highschool Midlothian, VA

June, 1997

Awards and Honors

Advanced Diploma

Radford University Radford, VA

Certifications

Guard Card

References

References available upon request

Contact this candidate