RONNIE JOHNSON, SR.

**** ******** **** ****, ******* City, Illinois 60409 • 708-***-**** • ad31ed@r.postjobfree.com SUMMARY

Pro-active security professional with the demonstrated ability to meet the needs of the public while maintaining the highest levels of security and safety. Known for sound judgment and expertise in tactical methods to maximize the protection of self, team and the public. Expertise includes:

Incident & Security Activity Logs Security of Buildings, Grounds & Valuables

Escort Protection & Personal Security De-Escalating Sensitive/Volatile Situations

Guest Assistance & Conflict Resolution Unauthorized Visitor Questioning/Detainment

Electronic Surveillance Equipment Public Safety & Reporting of Unsafe Conditions EXPERIENCE

LA RABIDA CHILDREN’S HOSPITAL, Chicago, Illinois 2022-Present Security Officer

Responsible for the protection of life and property, prevention of criminal activity, apprehension of violators and enforcement of laws and ordinances. Accountable for responding to security alerts, protecting and safeguarding citizens and property and maintaining safety of all persons.

• Patrol hallways, parking lots and key areas of buildings; monitor employees and guests for inappropriate behavior and signs of illegal activity.

• Assist employees, patients and guests in all types of emergency situations and investigate criminal activity; evaluate problems and implement solutions to improve public safety.

• Verbally redirect patients with mental illness and cognitive conditions, restrain patients to allow nurses to administer treatments, enforce restrictions for patients and visitors.

• Perform room searches and personal searches to identify possession of restricted/prohibited items; compose evidence reports and deliver evidence to storage lockers.

• Respond to alarms and other calls; detain violators for local law enforcement; administer basic life support at emergency scenes.

• Monitor closed circuit surveillance systems; maintain security logs and prepare incident reports. RELIANCE SECURITY, Chicago, Illinois 2022-Present

Security Officer

Ensure a safe environment for employees, guests and other parties as a uniformed security officer at multiple agency assignments, including Maxwell Street Polish and Costco Wholesale.

• Monitor closed circuit surveillance systems; execute foot patrols within parking lots and building interiors; maintain crowd control and provide instruction during public safety situations.

• Respond to alarms, emergencies and requests for assistance throughout each facility; act as first responder during emergencies; detain violators for law enforcement.

• Coordinate perimeter checks/visual inspections to ensure compliance with security standards.

• Evaluate and record/report all instances of unusual and suspicious activity. BLUE LINE DISTRIBUTION CENTER, Woodridge, Illinois 2014-2021 Warehouse Supervisor

Full supervisory accountability for all operations at this distribution and logistics center supplying foodservice products and supplies to Little Caesar’s restaurants all across the U.S.

• Planned and coordinated the loading and unloading of all shipments and deliveries, ensuring each delivery contained the correct items and quantity, and were in good condition. RONNIE JOHNSON, SR.

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(BLUE LINE DISTRIBUTION CENTER – CONTINUED)

• Maximized warehouse safety by proactively providing safety training and investigating root cause of any employee accidents/injuries.

• Planned and coordinated team meetings to address warehouse plans, schedules, trends, problems and changes.

• Addressed and resolved problems with manpower shortages, equipment shortages and transportation delays (weather disruptions).

Highlights:

Developed and instituted a new system for counting pallets, reducing mispick errors +5%.

Established safety practices that achieved more than a year of zero forklift injuries/incidents. EXPRESS EMPLOYMENT PROFESSIONALS, Chicago, Illinois 2013-2014 Shuttle Bus Driver

Operated a passenger transport van on assignment at TLX Translogix, providing safe and timely pickups and dropoffs of plant personnel at the Ford Motor Company production plant. DSC LOGISTICS, University Park, Illinois 2008-2012 Logistics Manager

Directed all logistics for bulk dry food products for Smuckers, Pilsbury, Dunkin Donuts and other major food producers, coordinating timely and accurate product distribution via Cisco, Reinhart Foods, JB Hunt and other freight agencies.

• Provided leadership and direction to a team of 25+ warehousing and logistics personnel.

• Maintained strict safety and inventory controls for all sanitation and pest abatement materials. Highlights:

Coordinated the rollout and training for a new RF (radio frequency) order fulfillment system.

Appointed as “train-the-trainer” for operating the WMS (warehouse management system).

Served as the facility’s waste management officer and trainer for lift truck operation/safety. WICKES FURNITURE, Merrillville, Indiana 1997-2008

Store Manager / Distribution Supervisor

Managed operations across all departments (on-site call center, sales/showroom, customer service and delivery), providing direction to 25+ customer-facing and warehousing/delivery personnel.

• Coordinated incoming shipments, in-house inventory and product delivery schedules to ensure timely and accurate deliveries.

• Oversaw responses to in-person, telephone and email customer inquiries concerning order status, delivery set-up and procedures, and shipment delays.

• Logged all routes and incident information, reviewed customer requests, handled rush orders, returns and changes, supervised order data entry and processed delivery tickets for accuracy.

• Made decisions to appease dissatisfied customers, including refunding delivery fees, issuing store credits and loaner merchandise, and expediting deliveries. EDUCATION

WENDELL P. PHILLIPS HIGH SCHOOL, Chicago, Illinois High School Diploma

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