Customer Service Medical Assistant
Resume:
Marie Woodham
Charter Township of Harrison, MI **045
********@*****.***
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Henry Ford Macomb Hospital - Shelby Twp, MI
May 2020 to Present
Information Desk assist visitors and patients with appointments where to go. Help transport patients if assistance needed. Answer phone and direct calls to correct departments. Customer Service Representative/Medical Assistant
Henry Ford Center For Weight Management - Clinton Township, MI 2015 to 2020
Front desk check client in, take co-payment put in system, stock shelf, Answer phone and make appointments for Doctor and Educators.
Also worked back office as a Medical Assistant. Make client charts, obtain vital signs, weight client in and advise client how much weight they had loss or gain. Take medical history for meds they are taking so dr. can adjust. Take blood specimens. Advise doctor when clients are ready. Call in prescription to pharmacy for clients.
Operations Scheduler
Henry Ford Hospital Main - Detroit, MI
2014 to 2015
Schedule surgery for patients. Work with doctors to change times. Call patient to give instructions for surgery. Worked the OR desk to keep the schedule board running on time. Medical Assistant
Henry Ford Health - Bloomfield Township, MI
2011 to 2015
Worked in intervention radiology dept and cardiovascular. Prep patients for procedures. take medical history. Obtain vital signs. Discharge patients. Made patient charts. Answer phones. Take message for doctors. Followed up with Dr. Orders.
Education
Ross Medical in Medical assistant
Warren, MI
Skills
• CSR
• Customer Service
• Customer Care
• Customer Support
• Vital Signs
• Patient Care
• Medical Office Experience
• Laboratory Experience
• Insurance Verification
• Experience Administering Injections
• Phlebotomy
• Medical Scheduling
• Microsoft Word
• Excel
• Epic (10+ years)
• Medical terminology
• Epic
• Customer service
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