ANGELA LINDLE

Schedule Interview Resume Received

SUMMARY

Hardworking and reliable business owner with solid ability in sales. Offering online marketing and promoting. Highly organized, proactive, and punctual with a team-oriented mentality.

EXPERIENCE

Sales Marketer, 09/2023 - Current

All American Gutter Guard Protection - Madison, WI Sampling Staff, 07/2023 - Current

GTE Agency - Los Angeles, CA

CONTACT

Address: Hales Corners, WI 53130

Phone: 414-***-****

Email:

ad31d6@r.postjobfree.com

SKILLS

Analyzed competitor strategies in order to develop competitive advantages.

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Determined best methods to meet research objectives and produce useful data.

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Approached customers and engaged in conversation through use of effective interpersonal and people skills.

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Exceeded customer satisfaction by finding creative solutions to problems.

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• Achieved cost-savings by developing functional solutions to problems. Assisted with customer requests and answered questions to improve satisfaction.

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• Understood and followed oral and written directions.

• Completed day-to-day duties accurately and efficiently. Presented findings to management and executive leadership and fielded questions to help refine strategies.

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Developed in-depth knowledge of inventory and corresponding approaches to persuasive conversation conducive to meeting sales objectives.

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Engaged in retail and event marketing activities at public events and in- store to promote business development.

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• Met incoming customers pleasantly and offered support and service. I completed regular and thorough cleaning of equipment, floors, and furniture.

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• I Identified the needs of customers promptly and efficiently. I helped with customer requests and answered questions to improve satisfaction.

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• Process Improvement

• Strategic Planning

• Risk Management

• Risk Mitigation

• Strategy Development

• Business Development

• Performance Improvement

• Sales Forecasting

• Branding

• Communications Management

• Target Audience Analysis

• Data Collection

• Client Relationship Management

• Team Collaboration

• Decision-Making

• Data Collection Processes

• Digital Marketing

• Customer Service

• Copywriting Abilities

• Digital Media

• Corporate Communications

Small Business Owner, 09/2020 - Current

Wisco Sampling LLC - Milwaukee, WI

WEBSITES, PORTFOLIOS,

PROFILES

• I greet event guests.

• I can work well with others.

• I share product messaging and hand out coupons.

• I set up and break down the cart and sampling area.

• Follow COVID guidelines.

Complete the client Jet online report and provide three pics of performance for upload to the report.

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• I have constant communication with my account executive. Organized development and implementation of diverse marketing videos, social media posts and blogs.

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Coordinated with digital team to define target messaging and create engaging web content.

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Brainstormed and coordinated marketing campaigns and channels to drive awareness, traffic and conversion.

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Organized focus groups to gain customer feedback on products and services.

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Established partnerships with third-party organizations to increase brand visibility.

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Developed pricing strategies for new products or services based on target audience needs.

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I coordinated public relations activities to ensure positive brand awareness in local markets.

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I launched the targeted promotions to segments of the customer database to optimize response and increase circulation.

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It was developed, and effective marketing strategies were implemented promote products and services.

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Evaluated digital presence by product, service or brand to help define digital strategies.

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Created and maintained, and provided marketing material to meet business needs.

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Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

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Maintained a thorough understanding of industry trends through ongoing research.

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Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.

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They are collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.

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• Monitored competitor activity in the marketplace. Identified potential markets and market segments with desired customers and gaps for optimum product demand.

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Managed social media platforms and utilized metrics to increase engagement and campaign performance.

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• https://www.wiscosampling.com

Night Auditor, 05/2020 - 08/2024

Astor Hotel - MIlwaukee, WI

Conducted research and analyzed trends to identify new marketing opportunities and audiences.

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• Collaborated with others to discuss new opportunities.

• Displayed strong telephone etiquette, effectively handling difficult calls.

• Completed day-to-day duties accurately and efficiently. Exceeded customer satisfaction by finding creative solutions to problems.

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• Understood and followed oral and written directions.

• Created budgets and monitored expenses to stay within budget limits. Identified new technologies that could be used to improve efficiency and productivity.

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Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.

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• Researched similar businesses to determine competitive advantages. Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

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Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.

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Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.

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Coordinated with guest services and concierge team to meet guest needs.

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Maintained a secure environment for the protection of guests' property and assets.

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Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.

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Answered guest inquiries, recommending shopping, dining or entertainment.

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Verified that all charges posted were accurate prior to submitting final bills to guests.

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• Tracked income and expenses for business using accounting software. Assessed data and information to check entries, calculations and billing codes for accuracy.

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• Prepared detailed audit reports at the end of each shift.

• Documented wake-up requests and set up automatic calls in system.

• Input and confirmed reservations for guests.

• Greeted, registered and assigned rooms to hotel or motel guests. Performed bookkeeping activities to balance accounts and conduct nightly audits.

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Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.

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Answered 8 calls per shift to assist with customer questions and concerns.

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Commercial Underwriter, 12/2022 - 03/2023

Information Providers Inc. - Hopkins, MN

Door-to-Door Sales Representative, 01/2021 - 06/2021 Spectrum - Milwaukee, WI

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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• Prioritized and organized tasks to efficiently accomplish service goals. Assisted with customer requests and answered questions to improve satisfaction.

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• Completed day-to-day duties accurately and efficiently. Maintained updated knowledge through continuing education and advanced training.

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• Understood and followed oral and written directions. Approached customers and engaged in conversation through use of effective interpersonal and people skills.

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Provided excellent service and attention to customers when face-to-face or through phone conversations.

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• Identified needs of customers promptly and efficiently. Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.

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Resolved customer issues quickly while maintaining a high level of professionalism.

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Underwrote renewals by reviewing premium history, claims history, and company financial condition to determine action.

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Leveraged customers' history, industry, and demographic information to calculate renewal rates.

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• Prepared reports summarizing analysis results for management review. Maintained up-to-date knowledge of industry trends, regulations, and compliance requirements.

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Participated in regular training sessions regarding updates in relevant laws or regulations.

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Consulted with legal counsel when necessary to resolve complex issues or disputes.

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Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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• Maintained schedule of class assignments to meet deadlines. Performed periodic reviews of existing customers' accounts for ongoing creditworthiness assessment purposes.

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I conducted on-site visits to verify the information provided by the applicant.

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• I displayed strong telephone etiquette, effectively handling difficult calls. I answered two calls per shift to assist with customer questions and concerns.

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• Attended weekly team meetings to discuss sales strategies and targets. Provided detailed information about the products being sold and answered customer questions.

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Maintained up-to-date knowledge on new products and services available for sale.

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Listened to customers to understand needs and put together optimal solutions.

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Finalized paperwork for sales and service policies to lock in new customers.

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Wrote and recorded orders for merchandise or entered orders into computers.

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Collected payments from customers, including cash, check or credit card transactions.

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Explained products and prices to customers, demonstrating use of products.

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Studied geographic areas to identify potential buyers and increase door- to-door sales.

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Designed dynamic displays for products to increase overall revenue and specific product sales.

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Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.

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Developed a rapport with potential customers by engaging in friendly conversation.

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• Collaborated with team to develop effective, winning sales strategies. Monitored daily and long-term routes for weather, traffic, and other conditions.

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Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.

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Developed relationships with key decision makers within target accounts.

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Assisted other sales representatives as needed during peak seasons or busy times.

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Upsold product accessories and warranties to bolster revenues on each sale.

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Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.

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• Collaborated with other members of sales team to reach targets. Arranged and directed delivery and installation of products and equipment.

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Ensured compliance with relevant laws and regulations related to door- to-door selling practices.

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Explained the benefits of purchasing the product compared to competitors' offerings.

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Resolved customer concerns and promptly answered inquiries to maintain satisfaction.

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• Prioritized and organized tasks to efficiently accomplish service goals. Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

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Maintained updated knowledge through continuing education and advanced training.

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Sales Representative, 10/2019 - 01/2020

Five4zero - Milwaukee, WI

Waitress Trainee, 04/2019 - 10/2019

Glass & Griddle - Milwaukee, WI

• Collaborated with others to discuss new opportunities. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

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Improved overall customer purchasing experiences to promote steady revenue.

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• Demonstrated product features to align with customer needs.

• Attended industry events such as conferences, seminars.

• Greeted customers to determine wants or needs.

Maintained knowledge of sales and promotions, return policies and security practices.

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Used consultative sales strategies to effectively overcome client objections and maximize sales activity.

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Managed accounts by providing ongoing technical support after the sale was completed.

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Maintained updated knowledge of changing industry, standards and trends related to accounts.

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• Recognized by management for providing exceptional customer service. Provided excellent service and attention to customers when face-to-face or through phone conversations.

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• Planned and completed group projects, working smoothly with others. Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

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Approached customers and engaged in conversation through use of effective interpersonal and people skills.

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• Prioritized and organized tasks to efficiently accomplish service goals. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

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• Displayed strong telephone etiquette, effectively handling difficult calls.

• Maintained schedule of class assignments to meet deadlines. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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Satisfied customers by topping off drinks and offering condiments, napkins and other items.

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• Operated POS terminals to input orders, split bills and calculate totals. Learned to properly handle cash transactions and process credit card payments.

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Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

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• Provided exceptional service to high volume of daily customers. Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

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EDUCATION AND TRAINING

High School Diploma, 06/2006

Sheboygan Falls High School - Sheboygan Falls, WI

Some College (No Degree), Paralegal Studies

Lakeshore Technical College - Cleveland, WI

CERTIFICATIONS

Maintained knowledge of restaurant policies regarding guest services and satisfaction.

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Maintained a professional attitude while working in a fast-paced environment.

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• Filled condiments and napkin containers during slack periods. Responded promptly to customer inquiries about menu items, ingredients, and prices.

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• Cleaned tables and chairs to prepare dining area for next customers. Ensured dining areas were clean and set up for each shift according to established standards.

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Displayed enthusiasm and knowledge about restaurant's menu and products.

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Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

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• Provided excellent customer service during meal times. Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.

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• Informed customers of daily specials and menu changes. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

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Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

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Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

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Performed opening and closing side duties including cleaning tables, chairs and floors.

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Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

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• Trademark Registration Certificate

Contact this candidate