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Customer Service Desk

Location:
Hoffman Estates, IL
Salary:
20 an hour
Posted:
March 01, 2024

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Resume:

Dados Pessoais

Hallie Arguelles

I have a lot of customer service experience, from managing at an Arby’s to a customer service desk. I am very organized computer literate, very out going. I have handled many different phones lines at once.

1093 Atlantic Ave Apt f Hoffman Estates Illinois

60169

ad31d0@r.postjobfree.com

553**********

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Experiência Profissional

Office Administrator

Redmon towing – Elgin, IL

Março 2015 a Setembro 2018

Responsibilities

Answering phones, dispatching tow trucks out on calls releasing cars upon payment or to an insurance company. Making sure drivers have filled out the logs for the month

Skills Used

Microsoft office tracker menos

Mature Health Services

Insurance – Palatine, IL

Agosto 2014 a Setembro 2014

Responsibilities:

To call senior citizens between the ages of 65 and 82. To let them know that Illinois now had coverage for hearing vision and dental which the Medicare insurance did not cover. To set up an appointment with them to go over all the insurance plans that were available for them with an insurance agent. Menos

School Bus Driver

BarringtonTransportation Company – Barrington, IL

Outubro 1999 a Maio 2014

Responsibilities:

To drive the childern home in a safe timely fashion. To settle disputes and handle all weather conditions.

Accomplishments:

To handle disputes in many different ways and to admit when I was wrong menos

Internship

Kane County Court Services – Elgin, IL

Abril 2005 a Junho 2005

Responsibilities:

I would interview clients as they came in, make appointments, complete social interviews, updated the information in the clients page in the computer. Learned how to put together a file when the court papers where sent in. Drug tested clients as well.

Accomplishments:

This job taught me that if people really want help they will be able to get it through the court system. But if they don’t then they will be right back in your office. If I am able to help five out of ten clients that came in then I feel like I have turned their lives around. Menos

Office Assistant

Am Fitness – Cary, IL

Setembro 1996 a Outubro 1999

Responsibilities:

I welcomed the clients, processed payments for classes, answered phones,and answered all clients questions.

Skills Used:

Microsoft Office, Word,Excel, Power Point menos

Escolaridade

BS – Criminal Justice

Kaplan University – Flordia

2003 a 2006

Habilidades e Competências

Certificações/Licenças

Teaching English for four years online to different groups as well as individuals. I have used Skype and whatsapp. I prepared one student successfully for the passing of the ilets test.

I have a teaching certification from teflen University



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