Narmada Vajrala

Sr Quality Analyst / Business Analyst · Bachelor of Computer Science

ad31by@r.postjobfree.com +1-484-***-**** https://www.linkedin.com/in/narmadavajrala/ Philadelphia, PA

PROFESSIONAL EXPERIENCE

Sr. QA Lead - Digital Quality Engineering September 2023 – Preset

Harley Davidson, USA

●In the DFI project, as a Sr.QA onsite manager, responsible for assigning tracks to the offshore team, tracking the progress, and working on the business needs.

●Responsible for creating a UAT test plan and identifying the critical test cases as per the functionality development.

●Responsible for tracking all the production defects, communicating with the dev team, and working on the re-test process until it is fixed.

●Used the postman to track the order details and verification of leads on the dealer portal and the sales force application.

●Used Jira as the tracking tool for all stories and testing activities.

●Involved in the complete E2E testing plan and execution phase during the DFI Go live project phase.

●As an onsite manager always track the progress by being a bridge between the dev updates/queries with the testing needs/progress from the offshore team.

●Used Swagger for the website testing activities.

QA Manager January 2023 – August 2023

Ashley Stewart, Secaucus, NJ, USA

●Responsible for creating test plan, traceability, and Test repository document for the Checkout requirements project.

●Responsible for testing End-to-end order tracking through various systems once the order is placed.

●Responsible for testing Avalara connector V4 for the recent updates and changes to the system and the configuration issues.

●Actively interacted with the business team about the QA planning and the implementation process.

●Had the opportunity to work with different applications like Sales force for OMS (order management system), invoicing, reports, MY SQL for order tracking and invoice, returns. Radial 3PL for order fulfillment process. KWI point of sale application for BOPIS orders. JDA MMS system for inventory tracking and many more.

Lead Quality Analyst / Business Analyst September 2020 – December 2022

Radian Group Inc., Philadelphia, PA

●Responsible for complete QA aspect for Title Genius which includes defining test strategy, test scope, and test planning.

●Have experience with Micro Strategy report generation tools to generate tools based on a targeted set of data from data analysis.

●Setting up and validating Security Groups within the application to grant role-based access to the application.

●Responsible for Reviewing and assigning JIRA tickets to my QA team members.

●Responsible for developing test strategy and test plans for projects.

●Ensuring visibility, traceability, and control of testing processes to deliver high-quality software.

●Defining the scope of testing within the context of each release/delivery.

●Actively involved in all troubleshooting issues with third parties.

●Trained the new employees about the entire process of the application.

●Being a QA/BA for this project actively involved in all requirement meetings and tracking them down to testing and QA approvals.

●Actively involved in all sprint releases and performed smoke testing for every release.

●Have experience with SQL scripts to retrieve info based on criteria related to issues.

●Responsible for creating test reports.

System Analyst / Business Analyst September 2015 – February 2020

Pentec Health., Glen Mills, PA

Project: ERP Microsoft Dynamics Ax

●I’ve trained business users on how to use the Sales and Marketing Module, Pricing, Inventory Management, and Order Management (Backend).

●Setting up Business Users, Roles, and Access based on User roles in AX Platform.

●Involved in all configuration processes of the ERP system and was responsible for capturing business requirements and turning them into Test Cases.

●Learned about the system functionalities as per the requirements and trained business users and the Customer Care Team on how to use the Sales and Marketing Module.

●Involved in testing the Sales and Marketing modules by creating test cases.

●Involved in problem-solving issues, especially with Interest notes configuration process, Invoice functionality, etc.

●Worked closely with the developer about some custom field creation and tested their functionality once it was developed.

●Created all required validation documentation processes as per the guidelines of the FDA.

●Involved in the process of document binder creation which is helpful for the FDA Audit.

●Involved in creating an FDS document for the ARCOS Quarterly report generation from the ERP system which includes all the product details for a CII product.

●Developed a Node.js server-side web application in a Docker container, using the Express.js web framework, that accepts a JavaScript file upload and analyses the contents of the JavaScript file for syntax errors according to the ES6 specifications.

Quality Analyst May 2013 – August 2013

InternU., Breinigsville, PA

Project: Green Drop

●Actively involved in UAT validation.

●Prepared UAT test cases and gave support to the online business management team for UAT validation.

●Communicated with team members, project managers, OBM, and developers whenever there was any discrepancy in the project and finally resolved it.

●Prepare daily work sheet, and status report (No of defects, QA estimation, actual QA hours …etc.), update project status after giving every QA pass.

●Prepare monthly defects report and deliver the same to the QA managers.

●Participated in daily scrum meetings.

EDUCATION

Bachelor of Computer Science Engineering, JNTU University, India

DOMAIN KNOWLEDGE

HealthCare, eCommerce, Mortgage Industry

TOOLS AND TECHNOLOGIES

Salesforce ILMS, Lighting OMS, SFRA_Ecom store.

API Testing

Scrum

Order Manager System (OMS)

Postman

Swagger

Test Scripts

Test Plan

ERP Microsoft Dynamics AX-2012 R2

User Interface and Mobile Testing

Oracle & SQL Server

HP ALM

Selenium

Sales Force CRM

JIRA

Avalara Tax application

HP Quality Center

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