MICHAEL J. FERDERER

* *. ******** *****, *** ****

Madison, WI 53719

608-***-****

ad31bt@r.postjobfree.com

QUALIFICATIONS

Customer-focused individual with experience in retail settings, customer service and maintenance. Seeking part-time employment that will utilize my skills and abilities. I am a reliable, hard-working and dedicated employee. Other experience consists of general computer knowledge as well as database experience.

EXPERIENCE

Walmart, Madison, WI 2004 - Present

Various duties include cashiering, maintenance, stocking product and customer service. Currently responsible for:

Maintaining cleanliness of facility.

Sanitizing restrooms facilities.

Vacuuming and dusting various areas.

Retrieval of shopping carts from the parking lot.

Trash removal from inside and outside the facility.

Returning product to the appropriate sales area.

Assisting customers as needed.

Seeking employment due to K-Mart store closing. 2002 - 2004

K-Mart, Madison, WI 2000 - 2002

Cashier and Customer Service Associate.

Omeda Communications, Northbrook, IL 1996 - 2000

Responsible for maintaining customer database.

Responsible for ensuring timely delivery of mail throughout building complex.

M&I Bank of Madison, WI 1991-1993

Mail Room Clerk and Messenger.

Responsibilities included mail pick-up, sorting and delivery of the mail in a large banking complex.

EDUCATION/CERTIFICATIONS

PACE Program Certificate - National Louis University, Evanston, IL 1993-1995

PACE (Professional Assistant Center for Education) is a 2-Year program focused on Critical Thinking and Problem-Solving Skills that included classroom instruction and internships consisting of 1400 hours of on the job training.

LaFollette High School, Madison, WI Graduation June, 1990

References available upon request.

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