Mario Taplin

Seeking Sr. Credit & Collections Role

Atlanta, GA ad31a5@r.postjobfree.com 678-***-****

24+ yrs. Credit/Collection exp. 4 yrs. Supervisory role; Billing Management, Credit Risk Management, Excel Proficient, ERP (SAP, Oracle, Salesforce, AS400, NetSuite); Forecasting, FDCPA Expert, D&B/Moody/Experian, Reconciliations, Lien Laws, Purchase Requisitions

Sr. Credit Analyst/ Credit & Collections Supervisor

Honeywell 7/2022 - Currently Employed

Collect on escalated large dollar portfolio

Weekly reporting & collaborations with Finance Team/Cross Functional leaders on top accounts, key metrics, target gaps, cash forecasting, and relevant KPIs

Performed root cause analysis on problem accounts to find resolution

Billed customers using various portals (Ariba, Exostar, Tungsten, Textura, etc…)

Develop & review policies to improve process efficiencies within the organization

Credit Management: Perform risk analysis to est. credit terms & improve risk exposure; CL reviews, Opportunity/ETR approvals

Legal: Facilitate Cure/Preliminary notices-File Lien/Bond Claims-File suit though our legal partners-Sign off on Lien Waivers

Collector/Credit & Collections Supervisor

Red-D-Arc Welderentals 12/2015 – 7/2022

Managed all collection activities, including training collectors for the construction industry

Managed credit risks-Set credit terms using Experian/D&B/CRM reporting tools

Facilitate weekly conference meetings with cross functional partners & stakeholders

Weekly 1 on 1 meetings with collection staff to set expectations

Filed mechanics lien/bond claims to protect company rights

Discretionary suspension of customer's credit service due to delinquencies

Served as the liaison for all accounts sent to our legal partners/collection agency

Created, prepared daily reports through Excel to distribute to collection team

A/R Collector/Credit Analyst

Airgas 12/2012 – 12/2015

Collected on mid-balanced business accounts for the welding industry

Implemented weekly conference calls with sales teams to resolve account issues

Established credit lines for new accounts using Experian & D&B

Resolved long term delinquencies by combating root issues; pricing errors, customer issues, etc…

Created daily A/R reports through SAP & Excel spreadsheets

A/R Collector

Payments MD 8/2007 – 12/2012

Collected on mid-balanced medical/self pay accounts for anesthesiology offices nationwide

Prepared and submitted electronic claims UB92/UB04 to insurance companies

Performed A/R follow up and resolutions of insurance receivables to meet KPI targets

Resolved payer denials and rebilled claims

Wrote appeal letters while following through with the appeals process

Prioritized pending claims for aging bucket and followed up to collect outstanding balances

Accounting & Finance

Georgia Southern University - Statesboro, GA

September 1996 to June 1998

Asher School of Business

September 1999 – March 2001

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