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Customer Service Business Management

Location:
Berthoud, CO
Salary:
$20/hr
Posted:
March 02, 2024

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Resume:

Christine Ruffin

Berthoud, CO *****

ad3192@r.postjobfree.com

970-***-****

Career Objective

As a marketing specialist, I will utilize my twenty five years of knowledge, skills and experience, to assist companies with sales, marketing and business growth and development.

Work Experience

Utilized Microsoft Office Suite and ERP/CRM technologies, such as Microsoft 365, Oracle, SAP, Salesforce and ACT as an Independent Contractor in business growth and development for the following companies:

Education

2002 - 2003 1983 - 1987

Master’s Level Study in E-Commerce Bachelor's Degree in Communication Regis University, Denver University of CO, Boulder Work History

Sales & Marketing Contracts

2020 - 2024

Dell Computers, US Census Bureau, IRS, ML Marketing & All Dry Restoration Services

• Social Media marketing and content; image creation (AI/writing) in Facebook, Snapchat, Alignable, LinkedIn, Instagram, Twitter, Nextdoor; Google and Microsoft Office Suites

• Email marketing and follow up and utilization of AI for writing and content creation

• Inbound; outbound Sales calls

• B2B; B2C marketing in person; via Zoom and Alignable

• Business networking meetings in person; via Zoom and Alignable 2012 - 2021

• Extreme Marketing & Front Row Marketing

• GTE Agency

• Integrity Remodeling & Colorado Living

• Ulta, Macy's, Kohls, JC Penneys, Nespresso, I-Coffee & Bed Bath & Beyond • Cherry Creek Properties & Browning Construction

• BDS Marketing

• City of Loveland Parks and Recreation

Recruiting

Home Water Solutions - 2017

• Placed ads on Indeed, ZipRecruiter and Craigslist

• Responded to candidate inquiries via phone and email

• Processed new hire paperwork and emails

• Set up candidate interviews

• Conducted interviews

Recruiting & Office Management

2010 - 2012

Integrity Remodeling

• Placed ads on Craigslist

• Responded to candidate inquiries via email

• Processed new hire emails

• Recommended candidates

• Created flyers and business cards in Microsoft Word

• Business analysis, systems analysis, database design & data entry in MS Access

& Excel

• Wireless and LAN, printer and scanner installation, virus elimination; software; hardware install,

email set up, website design, active directory, computer repair; tutorials & Social

• Bookkeeping and business analysis in Quick books & Excel

• Sales & Marketing projects

• Interior Design Projects

Recruiting & Office Management

2008 - 2010

Newell Mowing Company & Integrity Remodeling

• Bookkeeping in Quickbooks

• Booked appointments in proprietary database

• Recruiting - placed ads, responded to emails;

recommended candidates

• Customer Service in person and over phone

• Accounts Payable; Receivable and Payroll in Quickbooks

• Document edit and revision in MS Word

Customer Service & Technical Support

2005 - 2008

TransFirst Merchant Services

• Customer Service - inbound calls

• Inbound call center Technical Support & software sales Office/Property Management

2003 - 2005

J & C Remodeling

• Implemented Landlord-tenant and Fair Housing laws

• Collected rent and deposited rent; prepared Leasing agreements • Managed collections and evictions

• Showed the unit; cleaned the unit

United Way

1999 - 2003

• Business analysis, systems analysis, database design and data entry in MS Access and Excel

Montclair Clinic

1995 - 1999

• General office management duties, including, bank deposits and A/P;A/R Denver Rescue Mission & 888 Condominium Association 1991 - 1995

• General office management duties

• Assisted with snow removal, cleaning and showing of units; swimming pool maintenance



Contact this candidate