Bradley Hosea

Loma Linda,

ad317p@r.postjobfree.com

909-***-****

Professional Summary

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Excellence in customer service and have strong work ethics, Great rapport with clients and guests.

Type 70 words per minute, Advanced in computer knowledge including fluency in Microsoft Office.

Skills

Excellent communication skills

Conflict resolution Listening skills

Sharp problem solver

Strong organizational skills

Seasoned in conflict resolution

Energetic work attitude

Store maintenance abilities

Accomplishments

Awards Power to Arrest certificate B.S.I.S Guard Card, J.R.O.T.C Best Sergeant Award,

Employee of the month at Ross; August & February

05/2023 to Current Security Guard

Securitas Security – Ontario, CA

•Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.

•Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

•Secured premises and personnel by patrolling property and monitoring surveillance equipment.

•Responded quickly to incidents and assessed active situations for security concerns.

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07/2021 to 05/2023

Ontario, CA Security Officer

Allied security

•Patrol areas

•Rover guard

•Loss of prevention

•Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

•Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.

•Conducted regular patrols of key areas to spot and control security concerns.

•Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

•Acted quickly during emergency situations to reduce opportunity for damage /injuries

01/2019- 12/2020

Sorenson Engineering

YUCAPA, CA

Spraying metal objects

Sharping Metal pins with fire welding gun

10/2014 - 11/2018

HYUNDAI Manufacturer

Montgomery, AL

Resembling & handling

Responsible for repairing and inserting car parts on to vehicles

Responsible for completing a task accurately on time

Ringing alarms and scanning cars and materials

Responsible for reading barcodes

Responsible for resembling vehicles

05/2013 - 10/2014

UPS

Sandy Springs, GA

Shipping and Handling Clerk

● Responsible for printing and faxing in a timely manner

● Responsible for packaging and shipping

● Unloading and loading trucks in a timely manner

● Ringing customers up

● Sorting mail

04/2010 - 03/2013

ROSS

Smyrna, GA

Customer Service Representative

● RESPONSIBLE RINGING CUSTOMERS UP in a timely manner

● Maintained adequate cash supply in cash drawers in multiple checkout stations

● Organized the store by returning all merchandise to its proper place

● Assisted customers in finding out-of-stock items

● Replenished merchandise shelves with items from the stockroom

05/2009 -02/2010

Denver Public Schools (DPS)

Denver, CO

Plumber

Followed relevant codes, regulations and safety techniques

Inspected pipes and piping systems to assess their quality and condition

Communicated with customers regarding recommendations on repairs,

replacements and upgrades of plumbing equipment

Installed and replaced hot/cold water lines, drained pipes and water supply lines

Cleaned drains and plumbing fixtures

Education

2016 AS: Computer science University of phoenix

2009 High School Diploma

Montbello High school - Denver, CO

GPA: 3.0

Certifications

Power to arrest

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