KAYLYN

GILLETT

ad317m@r.postjobfree.com

818-***-****

Las Vegas, Nevada

Very great at problem solving . extremely comprehensive and compassionate. Have a wide range of flexibility, dedicated and knowledgeable about handling products. outstanding relationship building skills . very dependable, adaptable, and centered to personal development, team collaboration and resolving issues. very detailed organizer

,skilled at explaining. versatile as well as hardworking and energetic. outstanding coordination and memorization skills. logical and ambitious.

PROFESSIONAL SUMMARY

Dennys Restaurant - Server/Hostess

Los Angeles, CA • 04/2021 - 12/2021

WORK HISTORY

• Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items.

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Explained menu items and suggested appropriate options for food allergy concerns.

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Bussed and reset tables to keep dining room and work areas clean.

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Arranged and prepared tables for customers to offer memorable experiences to guests .

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Used slow periods to restock supplies, ice, trays and delivery bags.

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Replenished food items, paper products and canned

goods to keep pantry well-stocked during busy periods.

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Supervised restocking of salad bar and buffet for lunch and dinner service.

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Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

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Noted special patron requests and followed up with kitchen to confirm delivery.

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Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

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• Resolved guest and employee complaints to maintain SKILLS

• Store Opening and Closing

• Strategic Selling

• Upselling Strategies

• Adaptable and Flexible

• Time Management

Engaging with Diverse

Customers

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• Customer Service

Policy and Procedure

Adherence

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Teamwork and

Collaboration

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• Merchandising and Display

Store Policies and

Procedures

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• Meeting Sales Goals

Safety and Cleanliness

Standards

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• Stockroom Upkeep

• Upselling Techniques

• Item Ticketing and Pricing

Building Customer

Relationships and Loyalty

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Energy and Physical

Stamina

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• Flexible Hours

• Ability to Lift 40 Pounds

• Sales and Promotions

• Building Customer Loyalty

Excellent Written and

Verbal Communication

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Available Nights, Weekends

and Holidays

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• Cash Handling

• POS System Operations

• Persuasive Selling

• Corrective Actions

• Retail Store Operations

• Team Cooperation

• Goal-Driven

• Patient Evaluation

• Mobility Support

• Daily Logs

• Worker Supervision

Mental and Physical

Exercise

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• Individual Counseling

• Creative Thinking

• Elderly Care

• Computer Skills

Teach Tech Charter High

School

Los Angeles, CA • 06/2019

High School Diploma

EDUCATION

Dedicated Services - Disability Support Worker

Los Angeles, CA • 06/2019 - 11/2020

complete customer satisfaction and workforce

effectiveness.

Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing,

ingredients and cooking methods.

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Answered customers' questions, recommended items and recorded order information.

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Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

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Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

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Quickly and clearly communicated dining orders to

kitchen staff, directing attention to special requests or dietary restrictions.

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Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

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• Inspected dishes and utensils for cleanliness.

Printed dining checks with total due, collected payment and offered receipts to complete transactions.

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Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

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Presented menus to patrons promptly after seating and answered questions about menu items, making

recommendations upon request.

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Asked customers for feedback, solved problems,

provided additional items throughout meal.

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Moved and set up seating, prepared extra silverware prior to arrival of large groups.

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• Processed orders and sent to kitchen employees . Scheduled numerous reservations and managed seating arrangements simultaneously in a busy restaurant while maintaining calm, professional demeanor.

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Kept track of event finances, initial deposits, due payments and final balances.

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Kept accurate records for client files and handled related paperwork.

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• Catered to company requirements for patient

Dds Discounts - Cashier/Sales Associate

Los Angeles, CA • 04/2018 - 12/2018

interactions and care standards.

Kept detailed daily logs with care actions, patient behaviors and incidents.

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Drove clients safely to social activities and

appointments.

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Provided high level of physical support by lifting, adjusting and moving clients.

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Prepared nutritious meals to meet individual dietary needs for clients.

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Designed individualized plans detailing daily activities and needs for patients.

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Conferred with supervisor to discuss patient condition and medical care.

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Applied mobility assistance knowledge to safely

ambulate patients in different spaces involving varying elevations and obstacles.

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Entertained, conversed and read aloud to keep patients mentally alert.

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Transported patients via wheelchair to and from

rehabilitation and daily activities.

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Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.

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Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.

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Connected with customers to support positive

transaction experiences and address service concerns.

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• Operated POS terminals and cash drawer balancing. Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.

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Processed credit card and debit payments in systems, providing accurate charges and credits.

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Provided warranty information to customers purchasing covered items and services.

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Delivered consistently accurate orders, special requests and menu alterations.

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Verified accuracy of online order pickups, reducing dissatisfied service and supporting returns.

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Promoted customer loyalty and consistent sales by

delivering friendly service and knowledgeable assistance.

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Jesse Owens Park - Parks and Recreation Employee

Los Angeles, CA • 06/2016 - 09/2016

Helped customers complete purchases, locate items and join reward programs.

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Assisted customers by answering questions and fulfilling requests.

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Answered questions about store policies and addressed customer concerns.

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Replenished sales floor merchandise and organized

shelves, racks and bins for optimal appearance.

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Increased sales by offering advice on purchases and promoting additional products.

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Worked closely with shift manager to solve problems and handle customer concerns.

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Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.

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Maintained presentable customer areas with diligent cleaning and proactive recovery management.

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Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

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Maintained clean sales floor and straightened and faced merchandise.

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Stocked merchandise, clearly labeling items, and

arranging according to size or color.

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Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

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Informed customers of current store promotions to

encourage additional sales purchases.

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Balanced and organized cash register by handling cash, counting change and storing coupons.

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Issued receipts and processed refunds, credits or

exchanges.

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Folded and arranged merchandise in attractive displays to drive sales.

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Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

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Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

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Supported loss prevention goals by monitoring shopper behavior.

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Provided clear instruction to activity and program participants to deliver fun and safety.

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Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

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Kept athletic and games equipment and facilities

organized and maintained.

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Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.

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• Resolved conflicts that arose between campers .

Transported and escorted program participants to and from activities and on field trips.

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• Ordered and maintained all recreational equipment. Factored-in abilities, needs and interests of participants in development of events and programs.

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Trained staff members on conducting events and

following safety procedures.

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Coordinated and led activities for both small and large groups.

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Designed enjoyable and innovative customized training programs based upon fitness goals.

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Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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Carried out day-day-day duties accurately and

efficiently.

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Demonstrated respect, friendliness and willingness to help wherever needed.

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Worked flexible hours; night, weekend, and holiday shifts.

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Contact this candidate