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Field Service Manager, Office Administrator, Operations Manager

Location:
East Providence, RI, 02916
Salary:
65,000
Posted:
March 02, 2024

Contact this candidate

Resume:

Rodney Ferri

Rumford, RI

ad316w@r.postjobfree.com

401-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Office Administrator

Confidential - Cranston, RI

November 2017 to Present

Perform initial business assessment to establish departmental performance baselines, asses strength's and weakness. Identify core deficiencies, address areas of concern. Produce a corrective action plan and initiatives. Implement critical response initiatives through proactive policies and procedures. Adjust critical staffing and key personnel with redefined performance goals and objectives, designate defined areas of assignment. I work to provide the necessary onsite business management experience and leadership presence, with real-world critical thinking and decision making capabilities. I work to provide the necessary oversight required to implement new business strategies and objectives. I work to ensure fiscal disciplines, maintain lean process and provide a critical path process for continuous improvement. I have made the necessary changes to improve business performance, stabilize key performance indicators, redirect fiscal performance trajectory and yield positive response's. Manufacturer's Representative, Field Service & Sales Engineer BAU/HOPKINS - Plainville, MA

October 2015 to June 2017

Perform equipment audits on behalf of principal manufacturer's, ensuring the proper installation and formal commissioning of water purification and waste-water processing equipment.

Produce quote's and proposals for process equipment and maintenance services associated with the Capital Goods Industries.

Perform engineering specification audits to ensure that each item quoted is utilized in compliance to the manufacturers' engineering specifications.

Customer service and sales representative. Utilizing client relationship management software and costing software to produce quotes, estimates and proposals. Provide full service support in response to customer inquiries, process purchase orders, address and resolve engineering complexities.

Field Service Engineer, perform required routine and emergency service on process equipment, as a manufacturers representative.

Field Sales Engineer, To introduce and educate both new and existing clients to the industry's latest technological advancements and routine lines of manufactured products for sale. Field Service Engineer

Thielsch Engineering Inc / RISE Engineering - Cranston, RI January 2014 to October 2015

Perfom Building Energy Audits and Combustion Safety Testing for the assesment and implementation of energy saving measures

Director of Construction Field Operations

ALPHA OMEGA CONSTRUCTION SERVICES / Homeless Veterans Occupational Rehabilitation Program

(Non Profit) - Pawtucket, RI

October 2010 to December 2013

Providing the necessary oversight of the day to day business operations and field operations management.

Alpha Omega is a Homeless Veterans outreach and assistance program. A non profit organiziation offering occupational rehabilitative services to Homeless Veterans through the introduction of construction services as a therapuetic means to build a foundation to a lasting recovery.

I served in General Management of the Business office, supervising administrative staff and field personnel. Performing the required project management and work order assignment of day labor, sub contractors, work crews, finish carpenters, painters and framers, plumbers, electricians, HVAC, etc.. I managed projects to ensure the proper completion of said work orders to contract specification, timeline and budgetary guidelines.

I work to maintain inventory control, chain of custody on equipment and tooling, materials management, operating timeline, operating budgets, contract deadlines and certificates of occupancy. Project Estimator, Costing

Industrial Engineering Manufactures - Foxborough, MA October 2007 to July 2010

Perform cost analysis on existing residual Department of Defense contracts. Produce initial estimates in response to request for quote on military grade inventory items. Proficiently produce quotes for the Automotive, Medical Device, Food Processing and Pharmaceutical Industries.

General Manager, Construction Project Manager, Field Operations Manager, Service Manager

Engineered Modular Concepts Inc, - New England, ND January 2002 to July 2007

Successfully managing the completion of over one hundred engineered modular structure's in a peak year of performance took three years of cultivating and streamlining my workforce. Managing the entire process from initial design, pipieline process, production phase to installation. I managed each project to completion and Certificate of Occupancy. Journeyman Carpenter/Foreman

Monarch Industries

October 1998 to December 2001

General Manager, Field Installation Manager, Production Manager The Wood Shop & TWS Design Inc, - Walpole, MA

April 1992 to October 1998

Reporting to the President and owner,

I worked to ensure the fiscal performance and financial disciplines within our Sales & Design Teams, Fabrication & Finishing Departments,

I worked to facilitate the implementation of lean process to improve production and quality control. Design and layout of work cells.

Research and Development, performance review of engineered materials and cost saving measures. Materials management, maximizing material yield through the education of production staff in materials layout and usage.

Utilization & Review Process; monitor pipeline process and fiscal performance. Draft and implement new policies and or operating procedure's to aid in continious improvement. General Manager

The Wood Shop & TWS Design, Inc. - Walpole, MA

March 1992 to March 1998

General Manager of The Wood Shop. Specializing in custom designed Kitchen Cabinetry, Libraries, Wall Units and Fixed Furniture.

I achieved continuous advancement and merit based promotion's from a Journeyman carpenter and cabinetmaker to production manager. I served briefly as the sales & design manager. Upon obtaining my degree, I was promoted to business manager and ultimately General Manager. Education

Bachelor's in Business Management

Bryant University - Smithfield, RI

March 1994 to January 1998

Automotive Engineering

East Providence High School

Emergency Medical Technician

Bristol Community College

Business Administration

Community College of Rhode Island

Skills

Office Management (10+ years), General Management (10+ years), Project Management (10+ years), Project Estimator (10+ years), Operations Management (10+ years), Labor Relations (10+ years), Production Management (10+ years), Customer Service (10+ years), Negotiation (10+ years), Materials Management (10+ years), Lean Manufacturing (10+ years), Quality Control (10+ years), Blueprint Reading (10+ years), Schematics (10+ years), Public Speaking (10+ years), Policy Development (10+ years), Safety (10+ years), Employee Relations (10+ years), Microsoft Office (7 years), Excell (10+ years), Communications (10+ years), Powerpoint (5 years), Information Technology

(7 years), Six Sigma Green Belt (5 years)

Military Service

Branch: United States Army / Rhode Island Army National Guards Service Country: United States

Rank: E-6

July 1989 to July 2003

I was recognized for my efforts to secure the Border between the United States and Juarez Mexico. During the height of the "War on drugs" and the Drug Cartels. By infiltrating, dismantling and securing the underground tunnels utilized for the purpose of Human trafficking and the mass distribution of narcotics entering the United States.

While serving as a Military Police Officer,

I received The United States Army Commendation Medal. For the efforts resulting in the direct apprehension and detention of known wanted felony fugitive's, weapons and narcotics. Thereby preventing criminal flight from justice and preventing the infiltration of illegal narcotics into the United States.

Commendations: Recipient;Army Commendation Medal,Army Achievement Medal,Distinguished,Honor Graduate, RI Military AcademyDecorated Military Police Officer SRT Special Reactionary Team Team LeaderHonor Graduate:United States Army Signal Corps,Security Clearance, Top Secret Communications Specialist,Encryption: Combat Signal Support Systems SpecialistCertificate of Honorable Discharge with Commendations

Awards

US Army Commendation Medal

March 2002

For Boarder Patrol efforts as a Military Police Officer, post 9/11 US Defensive Operation. (Tunnel Rat) In the systematic destruction of underground tunnel operations, utilized by the Drug Cartels for illegal entry and smuggling operations located: the boarder of Juarez, Mexico and the United States territories.

US Army Achievement Medal

June 1996

For exemplary performance and Graduate of Top Honors from The United States Army Military Police Training Academy.

The Graduate of Honors.

Certifications/Licenses

Encryption, Secure Communications Specialist

August 2003 to Present

Graduate United States Army

Signal Corps, Fort Gordon GA

Encryption, combat communications systems specialist. Establish and maintain secure communications node centers and networks. Troubleshooting local and wide area networks utilizing satelite and ground based equipment. Service multimedia, multichannel, multifunctional, ground, air and naval support systems to ensure the maintenance and execution of real time battlefield command and control through security encrypted communication systems.

Additional Information

References available upon request.



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