Mario (DelMario) Billard

419-***-**** · ad3162@r.postjobfree.com

**** ****** ***** ****** *******, GA 30350

Leadership experience in the transporting and handling of patient specimen in the logistics department of Emory University Hospital. Seeking a position that will allow me to grow and develop within the Emory Healthcare system.

EDUCATION:

Bachelor of Science, Operations Management, Wright State University (2006) WORK EXPERIENCE:

Logistics Coordinator: Emory University Hospital (March 2023-Present)

• Assist Logistics Manager and Supervisor with workflow processes and provide feedback.

• Serves as a resource to the Courier staff for problem resolution.

• Participate in training of Courier staff.

• Responsible for continuing regular scheduled maintenance on all EML courier vehicles.

• Build great working relationships with Lab and clinical staff

• Cover EML routes as needed

Independent Contractor: Shipt (October 2020-March 2023)

• Fulfill customer orders via Shipt shopper app and route order deliveries

• Manage workflow via scheduling

• Communicate effectively & efficiently with customers on all orders Operations Manager: L3 Transportation (March 2019-October 2020)

• Managed operations for FedEx Ground contractor with a team of 30 drivers.

• Responsible for implementing strategic initiatives and performing root cause correct action to meet performance metrics, KPIs, and objectives Responsible for onboarding and training of new drivers.

• Oversaw preventive maintenance for a fleet of 35 trucks.

• Consulted with the Operations Managers, owner and drivers to improve route efficiency, analyze data and reports, help with hiring and training new employees on routes and act as a liaison between the company and FedEx Ground in regards to compliance and reporting issues

• Utilized “Vision” software to forecast daily FedEx package volume and manipulate driver routes

• Daily use of FedEx’s “STAR V” – package scanning, tracking and navigation software Proprietor: Billard Logistics Solutions, Inc (July 2018–March 2019)

• Launched and managed a specialty nationwide trucking business to perform contract deliveries for high value freight with FedEx Custom Critical

• Handled contract negotiations, driver scheduling, budgets, and accounts payable & receivable

• Utilized Custom Critical’s “C-Link” software to communicate with dispatch, submit all driver delivery reports and log driver DOT service hours

• Class B CDL License with HazMat, Tanker & Radioactive Material Endorsement Operations Manager: Lakeshore Logistics (July 2016–July 2018)

• Managed operations of 3PL for FedEx Ground team consisting of 20+ employees with 20 routes

• Maintained compliance for all FedEx Ground and DOT regulations, scheduled fleet maintenance and route coordination, and served as liaison to FedEx Operations Manager: Brown Dog Trucking-Acquired by Chalim Inc. (Feb 2014-Sept 2015)

• Managed day to day operations of over 10 employees and 9 routes

• Interviewed, hired, and trained new employees

• Approved and coordinated new customer pickups for all routes

• Onboarded new FedEx contractor (Chalim Inc) & managed all day-to-day activities during the acquisition

• Helped new FedEx contractor (Chalim Inc) navigate the FedEx company culture and worked directly with him to develop and implement new initiatives to improve business

• Swing driver as needed to cover for employees and workflow during peak season Truck Driver: Brown Dog Trucking LLC. (March 2007-February 2014)

• Drove 26ft straight truck with lift gate

• Facilitated FedEx customer pick -ups and deliveries

• Increased revenue for the company with leads for new customer business SKILLS

• Self-motivated leader with diligent work ethic

• Desire to take ownership, but also a strong team player

• Epic medical software experience

• Medical Courier Elite software experience

• Spectralogic software experience

• Extensive knowledge of DOT regulations

• Strong oral and written communication skills

• Detail oriented with high level problem solving and analytical skills

• High proficiency with Microsoft Office/Excel

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