Sandra Brathwai

*** ******** *****

COVINGTON GA 30016

ad315r@r.postjobfree.com

Phone: 404-***-****

OBJECTIVE:

The opportunity to join a growing organization that's in search of an accomplished self-motivated, client driven professional. Offering over 22 years of financial service experience, including over 16 years experience in progressively responsible management positions, centered on securing, building and sustaining strong customer relationships. Based on service, support and follow-through.

EMPLOYMENT HISTORY:

January 2007

to

Present

January 2004

to

April 2006

January 1996

to

April 2003

September 2001

to

September 2002

August 1998

to

July 2001

February 1993

Spiritual Connection Group Corp Stone Mountain, GA Tax South Inc Atlanta, GA

Jackson Hewitt Tax Service Conway SC. / Atlanta, GA Nationwide Credit Inc. Atlanta, GA

Star- Lite Taxi Service Conway, SC

Sand's Resort Properties Myrtle Beach, SC

Founder/ President

Founder and manage home based tax -preparations business.My responsibilities are to oversee and prepare all tax related forms(1040,1040a,990,1099...).Resonsible for obtaining important information to reduce my clients tax burdens.To negotiate agreeable terms and conditions between my client and the appropriate governmental agencies. Tax Preparer

Responsible for preparing customers tax returns.Handling customers paperwork, payments and check distribution. Responding to customer inquiries and answering any concerns regarding tax laws.

Tax Preparer

Responsible for informing customers of products and services offered by firm and explain each product/ service to customers understanding and satisfaction. Also responsible for establishing a warm rapport with customers to allow client to feel comfortable with preparing their income tax.

Customer Service Manager

Responsibilities Included contacting client/customers that have delinquent accounts and discussing payment options to resolve the issue.Also to conduct conference calls with the creditors to determine the status of the delinquent accounts and ratio of clients that have resolved credit obligations.plus to update client database by notation on customer contacts and resolution of delinquiencies.

Owner/Opperations Manager

Responsible for mananagment of overall operations on a daily basis.Training drivers and dispatching,regulating policiesand proceedures established by the company, including South Carolina state laws.I maintained all business aspects of the company including bookkeeping

, financing, payroll and upkeep of each drivers ledger.Performed building inspection and insured that the ledgers for all vehicles were maintained according to standard opperational procedures and registered with the appropriate government authorities. Front Office Mananger

February 1993

to

August 1998

ACCOMPLISHMENTS:

Personal Accomplishments: Proud parent of two children which i've raised into

(single-parent) into honorable productive adults.I'm also a member of Allgood United Methodist Episcopal Church. I'm a member of the Trustee Board. I'm an officer of the United Methodist Woman Organization. I also sing in the choir Professional Accomplishments: Owner and President Tax Preparation business.Awarded Employee off the year 5 years consecutively(Jackson Hewitt Tax Service).Due to the company growing in productivity and sales and customer residivism. our store became a training facility for the franchise.Also recieved Letters of achievement from Sand's CEO and President, Mr.Frans N. Mustard for excellence in Custermer Service and Hotel Manangement. Also was appointed Executive Director of Men's Ministry (Church of Christ and God).Also help found and sponsor a mentorship program for local teens, which promotes education and entrepreneurship. EDUCATION:

Bachelors Business Administation and Hospitality Management GPA: 3.24 INTERESTS:

My interests include computer games,cooking (creating new dishes,helping others(Recognize their strengths and capatalize on their weaknesses).I love to learn new ideas and perspective on things. I like football and basketball.I love to use my skills and experiences to make a difference in the lives of others as well as my own. Sand's Resort Properties Myrtle Beach, SC

Front Office Mananger

I was responsible for maintenance off 400 plus unit resort. I conducted ongoing training for new employees regarding hotel policies and proceedures.Responsible for managing overall operations on a daily basis by auditing the reservation system, handling customer 's complaints and performing customers service.Responsible for maintaining the reservations for golf course and all subsequent tournaments held at the facility.I also performed accounting activities to insure customer paid outs processed accurately . I've also worked in Housekeeping, Reservations, Desk Clerk/Supervisor, Sales Coordinator As well as Food and Beverage.

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1988 University of Bridgeport Bridgeport, CT

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