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Customer Service Network Administrator

Location:
Brooklyn, NY
Salary:
the available value for the existing Job
Posted:
March 02, 2024

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Resume:

KENDY BOURDEAU Brooklyn, NY 347-***-**** ad3150@r.postjobfree.com

PROFILE

Energetic and well-spoken and capable Network Administrator who is an expert at connecting different devices together to form fast and efficient networks. Enjoys working on all things IT related, and has extensive experience of resolving hardware, software and network malfunctions.

Mathematics Technology Additional Competency

Algebra and functions Windows, SQL, Cisco Cultural Competence Statistics and probability Linux, Virtual Network with GN3 Teamwork/Collaboration Trigonometry and calculus JavaScript and bootstrap French, English, Spanish, Swedish PROFESSIONAL EXPERIENCE

Entrepreneurship 2017-2022 Magic Kitchen Restaurants Owner &. Manager

• Hired, trained, and managed staff • Acquired and maintained inventory (first in, first out) • Developed vendor network and managed relationship in relations to operations needs • Maintained high volume of clientele through customer service and customer loyalty • Developed marketing strategy through networking events and pop-up shops • Created and managed client e-mail database to communicate promotions and specials • Supervised and optimized daily operations (i.e.: staffing, payroll, inventory, supplies) Assistant STORE MANAGER 2017-

2022

MEC COLLECTION STORE

Developed new business processes and procedures resulting in a decrease of operational cost by 20%

Effectively managed and resolved uncertainties concerning company outlook during Covid-19.

Created employee-improvement plans that increased overall effectivity and fostered professional advancement of high-potential workers

Ensured associated followed quality standards and adhered to cash management, service policies and procedures

Produced business forecast, weekly employee schedules.

Built and established client relationship by ensuring the best quality service as possible.

Assisted with player acquisition

EDUCATION

Bachelor’s degree in Computer Security/Network Technician.

Graduation: September 2014 / GPA: 3.66

HAITI



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