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Customer Service Staff Pharmacist

Location:
Farmington Hills, MI, 48336
Posted:
March 02, 2024

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Resume:

ROLA Jordan

***** ********* ***, ****, ** ***** C: 248-***-**** ad314p@r.postjobfree.com

PROFESSIONAL SUMMARY

Licensed Pharmacist with a track record of providing excellent customer service in high-volume facility, dispensing

100-400 prescriptions per day.

Certified for Immunization Delivery

Retail pharmacy procedure knowledge

Medication inventory management

Compliance Audits

Diabetes Care Management

Conflict Resolution Ability

Prescription drug interaction assessment

Fluent in English and Arabic

WORK HISTORY

Staff Pharmacist Floater Part-Time, 02/2022 to Present

CVS HEALTH – 7498 Haggerty Road, West Bloomfield, Michigan

Proper filling and dispensing of prescriptions ranging from 100-400 a day

Performing drug utilization review and interactions

Effective communication with doctors regarding patient medication therapy, formularies, and prior authorizations.

Resolving adjudication issues and insurance rejections

Managing drug supply inventory

Administering 14 different kinds of vaccines offered by CVS Health

Excellent customer service and patient counseling

Consultant, 10/2016 to 06/2019

Rx Guard, LLC – 24333 Woodham, Novi, Michigan

·Managing operations for the business, including updating policies and procedures for clients

·Assisting clients with audits with Board of Pharmacy, OIG, and insurance carriers

Staff Pharmacist, 03/2001 to 05/2005

Kroger Pharmacy – 47060 W Pontiac Trl, Commerce Township, Michigan

·Full time pharmacist with all the duties required by a staff pharmacist

·Properly filled and dispensed an average of 150-200 prescriptions per day

·Effectively resolved insurance rejections and other billing issues

·Managed drug and supply inventories

·Performed drug utilization reviews and patient counseling

·Correctly completed pharmacy paperwork, including daily and weekly reports

·Recognized as a pharmacist with best customer service by the company

Pharmacist, 02/1999 to 02/2000

Costco Pharmacy – 20000 Haggerty Rd Livonia, Michigan

Pharmacist, 06/1996 to 06/1998

Rite Aid Pharmacy – 41820 Ten Mile Rd, Novi, Michigan

EDUCATION

Bachelor of Science: Pharmacy, 1995

Eugene Applebaum College of Pharmacy and Health Sciences – Wayne State University

CERTIFICATIONS

APhA Pharmacy-Based Immunization Delivery Certificate

Diabetes care provider - Purdue University

Licensed in the State of Michigan (Previously Maryland also)

Licensed in the State of Qatar and the Republic of Lebanon

CPR certification



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