Karrie Slifko

Office Manager - Justin Ragor

Brunswick, OH 44212

ad314l@r.postjobfree.com

+1-440-***-****

Goal-oriented office manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Organized and motivated with specialized knowledge in Insurance and Lawn Care.

Authorized to work in the US for any employer

Work Experience

Office Manager

Justin Ragor - Cleveland, OH

September 2016 to Present

Office Manager

Grass Master Inc - North Royalton, OH

January 2011 to June 2016

Direct or coordinate the supportive services department of a business, agency, or organization. Monitor the facility to ensure that it remains safe, secure, and well-maintained. Prepare and review operational reports and schedules to ensure accuracy and efficiency. Set goals and deadlines for the department.

Acquire, distribute and store supplies.

Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Receive payment and record receipts for services.

Transmit information or documents to customers, using computer, mail, or facsimile machine. Hear and resolve complaints from customers or the public. Schedule appointments and maintain and update appointment calendars. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

File and maintain records.

Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Analyze data to determine answers to questions from customers or members of the public. Keep a current record of staff members' whereabouts and availability. Process and prepare memos, correspondence, travel vouchers, or other documents.

Take orders for merchandise or materials and send them to the proper departments to be filled.

Enroll individuals to participate in programs and notify them of their acceptance.

Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Use computers for various applications, such as database management or word processing.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Complete forms in accordance with company procedures. Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors. Make copies of correspondence or other printed material. Locate and attach appropriate files to incoming correspondence requiring replies.

Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies. Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Provide services to customers, such as order placement or account information.

Conduct searches to find needed information, using such sources as the Internet.

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Establish work procedures or schedules and keep track of the daily work of clerical Food Service Associate

Fairview Park City Schools - Cleveland, OH

October 2003 to August 2010

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an

acceptable manner.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Maintain food and equipment inventories, and keep inventory records. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary. Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs. Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.

Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.

Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

Establish and enforce nutritional standards for dining establishments based on accepted industry standards.

Clean, cut, and cook meat, fish, or poultry.

Clean and inspect galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation.

Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served.

Apportion and serve food to facility residents, employees, or patrons. Monitor use of government food commodities to ensure that proper procedures are followed.

Direct activities of one or more workers who assist in preparing and serving meals.

Wash pots, pans, dishes, utensils, and other cooking equipment. Compile and maintain records of food use and expenditures. Take inventory of supplies and equipment.

Bake breads, rolls, and other pastries.

Monitor menus and spending to ensure that meals are prepared economically. Determine meal prices, based on calculations of ingredient prices. Train new employees.

Plan menus that are varied, nutritionally balanced, and appetizing, taking advantage of foods in season and local availability. Requisition food supplies, kitchen equipment, and appliances, based on estimates of future needs. Education

High School Diploma

Magnificat High School - Rocky River, OH

June 1994

Skills

• PROBLEM SOLVING (Less than 1 year)

• TIME MANAGEMENT (Less than 1 year)

• Insurance sales

• Administrative experience

Certifications and Licenses

Property and Casualty License

August 2016 to December 2021

Additional Information

Skills

Customer and Personal Service Active Listening

Time Management CriticalT hinki ng

Negotiation Social Perceptiveness

Judgment and Decision Making Management of Personnel Resources

Service Orientation Complex Problem Solving

Active Learning Troubleshooting

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