William Miller

Oak View, CA *****

ad313o@r.postjobfree.com

+1-760-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Ampm Gas Station - Carpinteria, CA

June 2018 to Present

Work 5am to 2pm.handle all aspects of customer service. Cash handling, inventory, stocking, checking in merchandise from vendors. Pay outs. End of shift close. Customer service rep and assistant manner at am/ pm. Inventory ordering, cash register, computer input, gas survey, hiring employees, end of day audits.operating cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned daily. Provide friendly service to customers. Greet and assist customers. Operate cash register. [POS] Provides excellent customer service to all customers. Assist customers paying for gas and store merchandise.Maintain accurate cigarettes and lottery counts.Complete end of shift report to account for all sales.Compile with state laws & company policy on carding customers for all age restricted products.Responsible for the general cleanliness to keep the store appearance. These responsibilities include maintaining coffee and fountain areas, restocking coolers, sweep & mop floors, clean parking lot, wipe down pumps, empty trash containers, cooking & stocking.Register to enter convenience store and gasoline purchases .Assist with fuel dispensers, register cash, cigarettes and lottery tickets on assigned shift. Print reports to balance your register. Clean gas pumps and surrounding areas.collect and dispose of trash; clean exterior and maintain equipment, lot, building interior/exter, Stock and price merchandise, Keep store clean and good merchandise. Check expiration date and face-off product, Follow proper safety protocols and procedures.Assist store manger as needed

Asst Manager

Ampm Gas Station - Escondido, CA

February 2007 to June 2018

Customer service rep and assistant manner at am/ pm. Inventory ordering, cash register, computer input, gas survey, hiring employees, end of day audits.operating cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned daily. Provide friendly service to customers. Greet and assist customers. Operate cash register. [POS] Provides excellent customer service to all customers. Assist customers paying for gas and store merchandise.Maintain accurate cigarettes and lottery counts.Complete end of shift report to account for all sales.Compile with state laws & company policy on carding customers for all age restricted products.Responsible for the general cleanliness to keep the store appearance. These responsibilities include maintaining coffee and fountain areas, restocking coolers, sweep & mop floors, clean parking lot, wipe down pumps, empty trash containers, cooking & stocking.Register to enter convenience store and gasoline purchases .Assist with fuel dispensers, register cash, cigarettes and lottery tickets on assigned shift. Print reports to balance your register. Clean gas pumps and surrounding areas.collect and dispose of trash; clean exterior and maintain equipment, lot, building interior/exter, Stock and price merchandise, Keep store clean and good merchandise. Check expiration date and face-off product, Follow proper safety protocols and procedures.Assist store manger as needed.

Education

Diploma in Music in Music

Canyon High School

September 1980 to June 1983

Skills

• Customer Service (10+ years)

• Fast Food (6 years)

• Retail Management (10+ years)

• Customer Care

• CSR (10+ years)

• Customer Support (10+ years)

• Bilingual (10+ years)

• Call Center (10+ years)

• Bilingual

• CSR

• Customer Service

• Customer Support

• Microsoft office

• Outlook

• mcse. (10+ years)

• Systems Engineering

• Network Administration

• Supervising experience

• Microsoft Word

• Customer service

• Banking

• Databases

Assessments

Customer service — Proficient

September 2023

Identifying and resolving common customer issues

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient September 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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