Team Member Nursing Home
Resume:
Tammy Chere
To obtain a position within the company with growth potential, with my can do attitude.
Pascoag, RI 02859
********@*****.***
A position as an employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company. Enjoy all
new assigned duties as I am always looking forward to learning new skills.
Authorized to work in the US for any employer
Work Experience
Life Enrichment Director
Marquis Healthcare - N Kingstown, RI
August 2022 to Present
• Monthly schedule of activities for the residents that reside at the nursing home
• Monthly shopping (online and in person) for the monthly activities
• Converse with the residents and advocate for them when needed
• Admission assessments, MDS paperwork, Care Plans for the activities department, Progress notes as needed in PCC
• Monthly resident council
• Schedule the activities aids and ensure they adhere to their schedule
• Manage the resident store and shop as needed
• Manage the money in the resident store
• Schedule live entertainment and submit invoices, so they get paid
• Attend weekly meeting (high risk, clinical, etc.)
• Manage the smoking residents and policy’s as needed
• Make sure to put out a daily schedule for the employees to follow
• Do daily rounds on the units to ensure the staff are completing the activities
• Work with the other branches of the company and see what we can do different to enhance the residents lives
• Hold monthly employee birthday parties and resident birthday parties Instructor & Accountability Coach
Bochner's Realistic Self-Defense and Fitness - Cranston, RI July 2021 to Present
• Help with the kids Jui Juistu classes
• Make sure that the kids are performing the strikes correctly
• Safety of kids while in class
• Instruct Kickboxing classes
• Follow the class syllabus
• Help the clients with their striking/kicks and make sure they are doing it correct, so they do not hurt themselves
• Input new clients into the computer
• Talk to clients on a daily basis, to keep them engaged
• Chat with clients on an as needed basis
• Keep clients wanting to come back to the studio
• Influence clients that this is the best thing for them
• Make sure clients stay on their meal track
• Help make clients know that they're amazing and doing an excellent job
• Monthly meetings with the team
• Learn new exercises and know how it will help the clients
• Be there to lend an ear when a client needs me
• Fill in on non-scheduled days as needed
• Hold clients accountable for what they're eating and how much they exercise
• Keep with rest of the team up to date on how the clients are doing Activity Director
Bannister Center - Providence, RI
February 2022 to August 2022
• Monthly schedule of activities for the residents that reside at the nursing home
• Monthly shopping (online and in person) for the monthly activities
• Converse with the residents and advocate for them when needed
• Admission assessments, MDS paperwork, Care Plans for the activities department, Progress notes as needed in PCC
• Monthly resident council
• Schedule the activities aids and ensure they adhere to their schedule
• Manage the resident store and shop as needed
• Manage the money in the resident store
• Schedule live entertainment and submit invoices, so they get paid
• Attend weekly meeting (high risk, clinical, etc.)
• Manage the smoking residents and policy’s as needed
• Make sure to put out a daily schedule for the employees to follow
• Do daily rounds on the units to ensure the staff are completing the activities
• Work with the other branches of the company and see what we can do different to enhance the residents lives
Case Coordinator
Life Care at Home (LHC Group) - Cranston, RI
September 2021 to February 2022
• Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.
• Manage inquiry calls from clients, client families, and caregivers.
• Performs family consultation visits as assigned
• Participates in the orientation of new caregivers
• Processes payroll for caregivers on a weekly basis.
• Ensures computer data is updated and accurate for client schedules and employee availability
• Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
• Ensures that all clients requested services hours are staffed with appropriate personnel
• Follows all LHC Group policies and procedures and state/funded programs as appropriate
• Continually monitors customer satisfaction and informs the Executive Director and/or Business Manager of any issues related to customer satisfaction
• Keeps the Executive Director and/or Business Manager informed of any employee/client incidents and works with the Executive Director to bring resolution to any identified problems
• Performs on-site home visits as needed
• Ensures on-site supervisory visits are conducted per policy
• Informs the Executive Director and/or Business Manager of any overtime requested or worked by caregivers
• Ensures that pay rates are within the acceptable ranges
• Responsible for coordinating, entering, and auditing payroll/billing on a weekly basis and ensuring the entry is timely and accurate.
• Assists in the process of interviewing and hiring of caregivers
• Participates in the orientation process for all staff
• Ensures that all employees are provided appropriate orientation to assignments or job.
• Assists in the process of maintaining employee personnel files
• Performs data entry of new clients and employees as needed
• Compiles and maintains client files
• Participates in the on call rotation of the agency
• Screens new applicants to make sure they are a good fit
• Hires new employees as needed
• Helps with the onboarding process, to ensure it is completed in a timely manner
• Keeps the office's HR records up to date with licenses, vaccinations, etc.
• Schedules employees with appropriate clients
• Ensures that the schedule is staffed
• Schedules interviews as needed
• Sets up appointments for staff to get necessary vaccinations/shots
• Makes sure employees mandatory trainings are up to date Recruiter
BrightStar Care - Milford, MA
August 2019 to August 2021
• Posting job requisitions
• Screening applicants
• Scheduling interviews
• Performing reference checks
• Sourcing qualified candidates
• Provide outstanding customer service by serving as the point of contact
• Sending onboarding paperwork and making sure it is completed in a timely manner
• Assisting new hires with onboarding paperwork
• Ensuring HR data is complete, accurate and compliant
• Maintain working knowledge of payroll processing and schedules
• Schedule orientation at a convenient time for all coming (Owner, Nurse, new employees and myself
• Keep records of school/businesses that I spoke with about employment
• Hand new employees a bag with company items (scrub top, water bottle, etc.)
• Make a badge for new employee
• Help the Nurse with the introduction and help with training
• On call as needed to make sure all shifts were fully staffed
• Work with the scheduler to help as needed to fill shifts Internal Care Coordinator
Comfort Keepers - Lincoln, RI
August 2020 to February 2021
• Answer the phone, transfer as needed
• Speak with clients and employees and answering their questions to the best of my ability
• Recruiting all the new employees for the Lincoln office
• Interview, hire and all the paperwork that goes with it
• Send decline letter if not interested in an interviewee
• Work with my co-workers as a team
• Take on call, once every 3 weeks (being available 24/7 for a week at a time)
• Making sure the clients and their families are happy
• Interview and the hiring process with mew applicants
• Schedule orientation and hold orientation on an as needed basis
• Helping with the schedule as needed
• Work remotely 2-3 days a week and in the office the other days
• Go see clients as a CNA on an as needed basis
• Work with the ROM on the sales and marketing monthly plans
• Work with the nurse, to keep her informed of changes in the office
• Help employees with their schedule when needed
• Make sure employees are following the PPE safety rules of the company
• Attend trainings as needed
• Work in computer applications, such as ClearCare, ClearCase, ADP, Synchrotron, Concur, Microsoft Word, Excel, Outlook, CL Central, MYA, DocuSign
• Put prospects into the computer
• Follow up on the prospects
• Add new employees to the computer and do their background checks Patient Care Specialist/Scheduler/PR & Marketing
Helping Hearts - Warwick, RI
August 2019 to March 2020
• All client intakes
• Customer service
• Email, fax, scan, copy
• Work along with my team to explain any changes in patients care
• Care plans/client files
• Marketing throughout the state
• Taking to people about working with the company and what services we provide
• Doing spot visits at clients homes and checking on employees to make sure they are doing their job
• Resolve issues with clients and/or their family
• Make sure all clients schedules are correct and staffed
• Recruit new employees, interview, hire and train
• Hold meetings, as needed, to make sure policies and procedures are followed
• Keep files organized
• Make calls to employees to fill open shifts
• Talk to the CEO about any changes in the company that she would like to fix
• Hire/Fire employees as needed
• Sell services to potential clients and their family
• Help get ready and attend hiring events as needed
• Help clients fill out paperwork to reduce their bills
• Keep schedule of my appointments, so the rest of the office staff can see when I won’t be in the office
• Attend weekly Friday meetings to talk about the past week Office Manager/Scheduler/HR/PR & Marketing/Patient Liaison/Trainer/ Recruiter
Tender Loving Home Care - Barre, VT
February 2014 to June 2019
Responsibilities
• Answer the company telephone, transfer calls when needed
• Keep clients schedules on point and up to date
• Conduct new hire interviews and decide with the owner if they are a fit for the company
• Deal with unhappy client’s / family when something goes wrong
• Make spur of the moment decisions
• Use many computer programs (ex. Microsoft Word, Excel, PowerPoint, Adobe, QuickBooks, Google just to name a few)
• Deposit money in the bank
• Be a team player, but also know when I need to lead the team and/or follow as needed in the office
• Recruit for the company, interview and hire as needed
• Make sure all onboarding paperwork is completed
• Fax/copy/file
• Keep office organized
• Orientation for all new employees
• Train employees when a new employee is hired
• Write up employees that fail to adhere to the job they were hired for
• Go out into the public and hand out brochures, meet people and let them know about the Homecare and Respite House
• Meet Social Workers at various Nursing Homes/Assisted Living facilities and make them aware of the Homecare Business and the services that we provide
• Interview prospective employees
• Meet with various people to help the company run better
• Hold and plan out fundraiser events for the Respite House
• Patient Intakes and care plans (update as needed)
• Drive my own vehicle to patient’s house and around the state as needed
• Go to the patient's house and check to make sure that the employee is doing their job and that the client, and their family is happy with the company and caregivers
• Contact CHHA when needed
• Mandated reporter…report things as necessary
• Fill out APS reports (when needed)
• Keep client and employee files up to date
• Keep Boss’s appointment calendar on point
• Make sure my client is safe
• Cook for my client
• Clean for my client
• Take my client where they need to go
• Make sure my client takes their medication at the scheduled times
• Keep documentation of the things that my client and I do while I am with them
• Keep my clients busy, take them for a walk, to the mall, to stores
• Take them grocery shopping, put the groceries away
• Report any changes in the client to the CEO/Owner of company
• Attend meetings when needed with or without the CEO/Owner
• Assist with payroll as needed
• Complete and send out invoices
• Go to the local High School and teach CHHA classes
• Train the High School students the correct way to get your job done while in the field Youth Counselor
Brookhaven Treatment and Learning Center (School for Boys) - Chelsea, VT September 2017 to July 2018
. Participate in weekly team meetings
. Provide a therapeutic milieu that supported the children in working on treatment goals
. Provide support crisis assistance and coverage of the program
. Provide constant safety and supervision of the children
. Demonstrate positive teaming and communication skills
. Have good understanding and respect for confidentiality
. Have the ability to work effectively with children and their families
. Fill out needed paperwork as needed on a daily basis
. Work one on one with a child that needs it
. Pick up shifts when available and work an overnight (per week)
. Work with the “team” to figure out what “works”
Rehab Technician
CVMC - Berlin, VT
2014 to 2016
· Assist the Physical Therapist, Occupational Therapist and Speech Therapist
· Input charges into the computer, Documentation for patients as per rehab requests
· Worked in ICU, Emergency Room and all departments pertaining to rehab Certified Nursing Assistant
Beacon Hospice - East Providence, RI
November 2005 to June 2012
· Make my patient have the best end of life care
· Make my patient comfortable and feel special
· Do ADL’s with my patient
· Anything else my patient or family needed done
Education
High school or equivalent
Toll Gate High School - Warwick, RI
June 1996
Skills
• CERTIFIED NURSING ASSISTANT (10+ years)
• Microsoft Word, Excel, Outlook (10+ years)
• Outlook
• Receptionist (10+ years)
• Payroll
• Billing
• Scheduling (10+ years)
• Accounts Payable
• Microsoft Excel
• Typing
• Office Management
• Microsoft Office
• Office Management (10+ years)
• Human Resources
• Quickbooks
• Data Entry
• Word
• Marketing
• Accounts Receivable
• Leadership Experience
• Negotiation
• Customer Service
• CNA
• CPR
• Front Desk
• Medical Records
• Medical Terminology
• Microsoft Word
• Vital Signs
• Filing
• Hospice Care
• Critical Care Experience
• Fundraising
• Home Care
• Hospital Experience
• ICU Experience
• Fair Housing regulations
• Patient Care
• Recruiting (8 years)
• Laboratory Experience
• Triage
• English
• Public relations (10+ years)
• Financial services
• Social media management
• Nursing home experience
• Google Suite
• Project management
• Microsoft Powerpoint
• Microsoft Outlook
• Administrative experience
• Medical office experience
• Senior care
• Documentation review
• Caregiving
• Acute care
• Clerical experience
• Leadership
• DocuSign
• Management
• Event Planning
• Case Management
• HR Sourcing
• Employee Orientation
• Team management
• Assisted living
Languages
• English - Expert
• Spanish - Beginner
Certifications and Licenses
CNA
May 2003 to Present
Driver's License
CPR Certification
First Aid Certification
State Tested Nursing Assistant
Assessments
Sales: Influence & Negotiation — Proficient
February 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Human Resources Skills: Recruiting — Proficient
September 2019
Managing the candidate sourcing and selection process Full results: Proficient
Written Communication — Highly Proficient
August 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Highly Proficient
Scheduling — Highly Proficient
September 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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