Tammy Chere

To obtain a position within the company with growth potential, with my can do attitude.

Pascoag, RI 02859

ad30xz@r.postjobfree.com

+1-401-***-****

A position as an employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company. Enjoy all

new assigned duties as I am always looking forward to learning new skills.

Authorized to work in the US for any employer

Work Experience

Life Enrichment Director

Marquis Healthcare - N Kingstown, RI

August 2022 to Present

• Monthly schedule of activities for the residents that reside at the nursing home

• Monthly shopping (online and in person) for the monthly activities

• Converse with the residents and advocate for them when needed

• Admission assessments, MDS paperwork, Care Plans for the activities department, Progress notes as needed in PCC

• Monthly resident council

• Schedule the activities aids and ensure they adhere to their schedule

• Manage the resident store and shop as needed

• Manage the money in the resident store

• Schedule live entertainment and submit invoices, so they get paid

• Attend weekly meeting (high risk, clinical, etc.)

• Manage the smoking residents and policy’s as needed

• Make sure to put out a daily schedule for the employees to follow

• Do daily rounds on the units to ensure the staff are completing the activities

• Work with the other branches of the company and see what we can do different to enhance the residents lives

• Hold monthly employee birthday parties and resident birthday parties Instructor & Accountability Coach

Bochner's Realistic Self-Defense and Fitness - Cranston, RI July 2021 to Present

• Help with the kids Jui Juistu classes

• Make sure that the kids are performing the strikes correctly

• Safety of kids while in class

• Instruct Kickboxing classes

• Follow the class syllabus

• Help the clients with their striking/kicks and make sure they are doing it correct, so they do not hurt themselves

• Input new clients into the computer

• Talk to clients on a daily basis, to keep them engaged

• Chat with clients on an as needed basis

• Keep clients wanting to come back to the studio

• Influence clients that this is the best thing for them

• Make sure clients stay on their meal track

• Help make clients know that they're amazing and doing an excellent job

• Monthly meetings with the team

• Learn new exercises and know how it will help the clients

• Be there to lend an ear when a client needs me

• Fill in on non-scheduled days as needed

• Hold clients accountable for what they're eating and how much they exercise

• Keep with rest of the team up to date on how the clients are doing Activity Director

Bannister Center - Providence, RI

February 2022 to August 2022

• Monthly schedule of activities for the residents that reside at the nursing home

• Monthly shopping (online and in person) for the monthly activities

• Converse with the residents and advocate for them when needed

• Admission assessments, MDS paperwork, Care Plans for the activities department, Progress notes as needed in PCC

• Monthly resident council

• Schedule the activities aids and ensure they adhere to their schedule

• Manage the resident store and shop as needed

• Manage the money in the resident store

• Schedule live entertainment and submit invoices, so they get paid

• Attend weekly meeting (high risk, clinical, etc.)

• Manage the smoking residents and policy’s as needed

• Make sure to put out a daily schedule for the employees to follow

• Do daily rounds on the units to ensure the staff are completing the activities

• Work with the other branches of the company and see what we can do different to enhance the residents lives

Case Coordinator

Life Care at Home (LHC Group) - Cranston, RI

September 2021 to February 2022

• Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.

• Manage inquiry calls from clients, client families, and caregivers.

• Performs family consultation visits as assigned

• Participates in the orientation of new caregivers

• Processes payroll for caregivers on a weekly basis.

• Ensures computer data is updated and accurate for client schedules and employee availability

• Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.

• Ensures that all clients requested services hours are staffed with appropriate personnel

• Follows all LHC Group policies and procedures and state/funded programs as appropriate

• Continually monitors customer satisfaction and informs the Executive Director and/or Business Manager of any issues related to customer satisfaction

• Keeps the Executive Director and/or Business Manager informed of any employee/client incidents and works with the Executive Director to bring resolution to any identified problems

• Performs on-site home visits as needed

• Ensures on-site supervisory visits are conducted per policy

• Informs the Executive Director and/or Business Manager of any overtime requested or worked by caregivers

• Ensures that pay rates are within the acceptable ranges

• Responsible for coordinating, entering, and auditing payroll/billing on a weekly basis and ensuring the entry is timely and accurate.

• Assists in the process of interviewing and hiring of caregivers

• Participates in the orientation process for all staff

• Ensures that all employees are provided appropriate orientation to assignments or job.

• Assists in the process of maintaining employee personnel files

• Performs data entry of new clients and employees as needed

• Compiles and maintains client files

• Participates in the on call rotation of the agency

• Screens new applicants to make sure they are a good fit

• Hires new employees as needed

• Helps with the onboarding process, to ensure it is completed in a timely manner

• Keeps the office's HR records up to date with licenses, vaccinations, etc.

• Schedules employees with appropriate clients

• Ensures that the schedule is staffed

• Schedules interviews as needed

• Sets up appointments for staff to get necessary vaccinations/shots

• Makes sure employees mandatory trainings are up to date Recruiter

BrightStar Care - Milford, MA

August 2019 to August 2021

• Posting job requisitions

• Screening applicants

• Scheduling interviews

• Performing reference checks

• Sourcing qualified candidates

• Provide outstanding customer service by serving as the point of contact

• Sending onboarding paperwork and making sure it is completed in a timely manner

• Assisting new hires with onboarding paperwork

• Ensuring HR data is complete, accurate and compliant

• Maintain working knowledge of payroll processing and schedules

• Schedule orientation at a convenient time for all coming (Owner, Nurse, new employees and myself

• Keep records of school/businesses that I spoke with about employment

• Hand new employees a bag with company items (scrub top, water bottle, etc.)

• Make a badge for new employee

• Help the Nurse with the introduction and help with training

• On call as needed to make sure all shifts were fully staffed

• Work with the scheduler to help as needed to fill shifts Internal Care Coordinator

Comfort Keepers - Lincoln, RI

August 2020 to February 2021

• Answer the phone, transfer as needed

• Speak with clients and employees and answering their questions to the best of my ability

• Recruiting all the new employees for the Lincoln office

• Interview, hire and all the paperwork that goes with it

• Send decline letter if not interested in an interviewee

• Work with my co-workers as a team

• Take on call, once every 3 weeks (being available 24/7 for a week at a time)

• Making sure the clients and their families are happy

• Interview and the hiring process with mew applicants

• Schedule orientation and hold orientation on an as needed basis

• Helping with the schedule as needed

• Work remotely 2-3 days a week and in the office the other days

• Go see clients as a CNA on an as needed basis

• Work with the ROM on the sales and marketing monthly plans

• Work with the nurse, to keep her informed of changes in the office

• Help employees with their schedule when needed

• Make sure employees are following the PPE safety rules of the company

• Attend trainings as needed

• Work in computer applications, such as ClearCare, ClearCase, ADP, Synchrotron, Concur, Microsoft Word, Excel, Outlook, CL Central, MYA, DocuSign

• Put prospects into the computer

• Follow up on the prospects

• Add new employees to the computer and do their background checks Patient Care Specialist/Scheduler/PR & Marketing

Helping Hearts - Warwick, RI

August 2019 to March 2020

• All client intakes

• Customer service

• Email, fax, scan, copy

• Work along with my team to explain any changes in patients care

• Care plans/client files

• Marketing throughout the state

• Taking to people about working with the company and what services we provide

• Doing spot visits at clients homes and checking on employees to make sure they are doing their job

• Resolve issues with clients and/or their family

• Make sure all clients schedules are correct and staffed

• Recruit new employees, interview, hire and train

• Hold meetings, as needed, to make sure policies and procedures are followed

• Keep files organized

• Make calls to employees to fill open shifts

• Talk to the CEO about any changes in the company that she would like to fix

• Hire/Fire employees as needed

• Sell services to potential clients and their family

• Help get ready and attend hiring events as needed

• Help clients fill out paperwork to reduce their bills

• Keep schedule of my appointments, so the rest of the office staff can see when I won’t be in the office

• Attend weekly Friday meetings to talk about the past week Office Manager/Scheduler/HR/PR & Marketing/Patient Liaison/Trainer/ Recruiter

Tender Loving Home Care - Barre, VT

February 2014 to June 2019

Responsibilities

• Answer the company telephone, transfer calls when needed

• Keep clients schedules on point and up to date

• Conduct new hire interviews and decide with the owner if they are a fit for the company

• Deal with unhappy client’s / family when something goes wrong

• Make spur of the moment decisions

• Use many computer programs (ex. Microsoft Word, Excel, PowerPoint, Adobe, QuickBooks, Google just to name a few)

• Deposit money in the bank

• Be a team player, but also know when I need to lead the team and/or follow as needed in the office

• Recruit for the company, interview and hire as needed

• Make sure all onboarding paperwork is completed

• Fax/copy/file

• Keep office organized

• Orientation for all new employees

• Train employees when a new employee is hired

• Write up employees that fail to adhere to the job they were hired for

• Go out into the public and hand out brochures, meet people and let them know about the Homecare and Respite House

• Meet Social Workers at various Nursing Homes/Assisted Living facilities and make them aware of the Homecare Business and the services that we provide

• Interview prospective employees

• Meet with various people to help the company run better

• Hold and plan out fundraiser events for the Respite House

• Patient Intakes and care plans (update as needed)

• Drive my own vehicle to patient’s house and around the state as needed

• Go to the patient's house and check to make sure that the employee is doing their job and that the client, and their family is happy with the company and caregivers

• Contact CHHA when needed

• Mandated reporter…report things as necessary

• Fill out APS reports (when needed)

• Keep client and employee files up to date

• Keep Boss’s appointment calendar on point

• Make sure my client is safe

• Cook for my client

• Clean for my client

• Take my client where they need to go

• Make sure my client takes their medication at the scheduled times

• Keep documentation of the things that my client and I do while I am with them

• Keep my clients busy, take them for a walk, to the mall, to stores

• Take them grocery shopping, put the groceries away

• Report any changes in the client to the CEO/Owner of company

• Attend meetings when needed with or without the CEO/Owner

• Assist with payroll as needed

• Complete and send out invoices

• Go to the local High School and teach CHHA classes

• Train the High School students the correct way to get your job done while in the field Youth Counselor

Brookhaven Treatment and Learning Center (School for Boys) - Chelsea, VT September 2017 to July 2018

. Participate in weekly team meetings

. Provide a therapeutic milieu that supported the children in working on treatment goals

. Provide support crisis assistance and coverage of the program

. Provide constant safety and supervision of the children

. Demonstrate positive teaming and communication skills

. Have good understanding and respect for confidentiality

. Have the ability to work effectively with children and their families

. Fill out needed paperwork as needed on a daily basis

. Work one on one with a child that needs it

. Pick up shifts when available and work an overnight (per week)

. Work with the “team” to figure out what “works”

Rehab Technician

CVMC - Berlin, VT

2014 to 2016

· Assist the Physical Therapist, Occupational Therapist and Speech Therapist

· Input charges into the computer, Documentation for patients as per rehab requests

· Worked in ICU, Emergency Room and all departments pertaining to rehab Certified Nursing Assistant

Beacon Hospice - East Providence, RI

November 2005 to June 2012

· Make my patient have the best end of life care

· Make my patient comfortable and feel special

· Do ADL’s with my patient

· Anything else my patient or family needed done

Education

High school or equivalent

Toll Gate High School - Warwick, RI

June 1996

Skills

• CERTIFIED NURSING ASSISTANT (10+ years)

• Microsoft Word, Excel, Outlook (10+ years)

• Outlook

• Receptionist (10+ years)

• Payroll

• Billing

• Scheduling (10+ years)

• Accounts Payable

• Microsoft Excel

• Typing

• Office Management

• Microsoft Office

• Office Management (10+ years)

• Human Resources

• Quickbooks

• Data Entry

• Word

• Marketing

• Accounts Receivable

• Leadership Experience

• Negotiation

• Customer Service

• CNA

• CPR

• Front Desk

• Medical Records

• Medical Terminology

• Microsoft Word

• Vital Signs

• Filing

• Hospice Care

• Critical Care Experience

• Fundraising

• Home Care

• Hospital Experience

• ICU Experience

• Fair Housing regulations

• Patient Care

• Recruiting (8 years)

• Laboratory Experience

• Triage

• English

• Public relations (10+ years)

• Financial services

• Social media management

• Nursing home experience

• Google Suite

• Project management

• Microsoft Powerpoint

• Microsoft Outlook

• Administrative experience

• Medical office experience

• Senior care

• Documentation review

• Caregiving

• Acute care

• Clerical experience

• Leadership

• DocuSign

• Management

• Event Planning

• Case Management

• HR Sourcing

• Employee Orientation

• Team management

• Assisted living

Languages

• English - Expert

• Spanish - Beginner

Certifications and Licenses

CNA

May 2003 to Present

Driver's License

CPR Certification

First Aid Certification

State Tested Nursing Assistant

Assessments

Sales: Influence & Negotiation — Proficient

February 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Human Resources Skills: Recruiting — Proficient

September 2019

Managing the candidate sourcing and selection process Full results: Proficient

Written Communication — Highly Proficient

August 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Highly Proficient

Scheduling — Highly Proficient

September 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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