Delivery Driver Customer Service
Resume:
Michael Rivera
609-***-**** • *****************@*****.*** • BROWNS MILLS, NJ 08015
Accomplished Veteran delivery professional with over 10 years of great people and problem- solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations. Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery. Summary
Skills • Loading and Unloading
• Route Planning
• Vehicle Maintenance
• GPS Navigation
• Dispatch Communication
• OTR Driving
• Defensive Driver Training
• Four-Axle Vehicles
• Clean MVR
• Responsible Driver
• Dependable and Reliable
03/2023 - 02/2024
Delivery Associate, SLA Logistical, Trenton, NJ
01/2022 - 01/2024
Food Delivery Driver, DoorDash, Browns Mills, NJ
Experience
• Loaded delivery truck with company products according to the daily route plan. Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
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• Maintained accurate logbook of deliveries and pick-ups.
• Verified accuracy of orders loaded onto trucks by counting, weighing or measuring items.
• Notified customers prior to arrival of goods or services at their locations.
• Provided friendly customer service when interacting with clients during deliveries. Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
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• Updated electronic tracking system throughout the day with delivery status information.
• Performed pre-trip inspections on vehicles including checking fluid levels and tire pressure.
• Delivered packages safely and timely to designated addresses within assigned territory.
• Ensured proper care in the handling of packages to avoid damage during transit. Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
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• Adhered to all safety policies and procedures while operating a commercial vehicle. Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
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• Maintained cleanliness of vehicle interior and exterior.
• Delivered food orders to customers in a timely manner.
• Ensured that the correct order was delivered to the customer.
• Followed all safety protocols while driving.
• Maintained cleanliness of vehicle interior and exterior. Interview Availability Resume Received
08/2015 - 05/2021
Dump Truck Driver, Levari Trucking, Vineland, NJ
• Answered customer inquiries regarding menu items, prices and availability.
• Provided excellent customer service throughout the delivery process.
• Utilized GPS navigation systems to find most efficient routes for deliveries.
• Adhered to local traffic laws at all times while delivering orders to customers.
• Recorded accurate mileage log information during each shift. Loaded dump truck with materials from site stockpile, ensuring proper weight distribution and safety regulations were followed.
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Drove dump truck to job sites while adhering to all applicable traffic laws and company policies.
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Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
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• Unloaded materials at job sites according to instructions provided by supervisors.
• Inspected vehicles for mechanical items and safety issues before driving them. Maintained logs of working hours and of vehicle service or repair status, following applicable state and federal regulations.
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Performed daily pre-trip inspections of the dump truck in accordance with Department of Transportation regulations.
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Delivered construction materials such as asphalt, gravel, sand or dirt to work sites as directed by supervisor.
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Operated equipment safely and efficiently in order to minimize damage or loss due to improper handling or maintenance.
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Communicated regularly with dispatchers regarding route changes or delays due to weather conditions or heavy traffic.
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Attended mandatory safety meetings and reviewed all relevant safety protocols prior to operating any vehicle.
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Followed established routes and time schedules in order to meet customer delivery requirements.
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• Responded quickly to emergency situations involving accidents or breakdowns along routes. Complied with applicable laws governing the transport of hazardous materials including documentation requirements.
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01/2000
High School Diploma
Rancocas Valley Regional High School, Mount Holly, NJ Education And
Training
References References available upon request.
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