Customer Service Help Desk
Resume:
Kelleigh Richardson
Dallas, TX *****
********************@*****.***
Hello, my name is Kelleigh Richardson i’m 19 years old & have been working since I was 15 y/o. I’ve learned so much over the years . I learn & catch on very quickly, my listening skills are top tier. Thank you for your time.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Amazon Fulfillment Associate
Amazon Warehouse - Hutchins, TX
August 2023 to January 2024
• Expected to understand aspects of production; adhere to strict safety, quality, and production standards.
• Picked customer orders on all levels of a multi-level mezzanine, sort, pack, shipped customer orders, and troubleshoot problems to resolution
• Required to receive products using radio frequency scanners and relocate products using powered- equipment
• Met and exceeded performance goals in Picking, Sorting, Stowing and Packing Departments. Crew Member
Whataburger - Savannah, TX
April 2023 to June 2023
• Greeted customers, answered questions and took orders
• Food prep
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Mastered point-of-service (POS) computer system for automated order taking. Help Desk Specialist / Customer service
Oxford Consulting Services - Savannah, TX
December 2022 to June 2023
• Maintained detailed records of customer interactions and actions taken.
• Problem Solving
• Advanced knowledge of help desk software
• Attention to detail
• Interpersonal skills
Sales Associate
AGIT - Mesquite, TX
February 2021 to March 2021
• Knowledge of sizing differences across brands and able to make recommendations for customers
• Greeted the customers, deciphering and anticipating latest clothing trends.
• Performed the tasks of entering name and phone numbers of potential customers for future reference
• Handled other essential tasks like merchandising, housekeeping and stocking. Education
High school diploma
Mesquite Academy
Skills
• Math
• Writing Skills
• Organizational Skills
• Cashiering
• Warehouse Experience
• Customer service
• Sales
• Basic Math
• POS
Certifications and Licenses
Food Handler Certification
Contact this candidate