Clarence (Chris) Smith

* ** ***** **** ***** Lane

Burien, Wash. 98166

Home: 206-***-****

OBJECTIVE:

To obtain a position as a Software Quality Assurance Engineer; I have many years of experience in QMS systems for both in the Hardware/Software methodology. I have knowledge of Aerospace System including ISO 9001 and Do 178c. Education:

University of Washington

Boeing/Eldec Lynnwood 1/2008 to 2019 Supplier Quality Rep. For the United States with focus on the North Eastern Area (Same duties as below) SQAE working all SW/HW FAI’s Specialist and FCA/PCA interchange meetings. Preformed duties using AS9100/ASA9115 and process audits which included AS13100 reviews. One of the bench marks was using gap analysis to get a desired process outcome from an expected performance by measuring time, money, and labor—and compare it to its target data

Airborne Laser (ABL)/Commercial 787/777 Quality Program Rep (9/2002 to 12/2007) Establishes corrective and preventative action plans for software product deficiencies and process non-compliance and ensures that corrective measures meet acceptable reliability standards. Develops overall operating criteria to ensure implementation and configuration management of the software quality program according to project, process and contract requirements, and objectives. Ensures that project and process control documentation comply with requirements, objectives and contracts. Performs technical evaluations of software design, change specifications, and plans against contractual or process requirements. Reviews include applicable specifications, materials, tools, techniques, and methodologies. Performs or oversees verification of software requirement allocations, traceability, and testability. Best Practices, process improvement SEI/CMMI and ISO 9001

Develop Plans, process at the organization level, Peer review products and conducts process audits of software code, surveys, and inspections/wittiness software builds. Monitors and reports on supplier quality-related activities to verify Quality System using DO 178b (CMMI/9006), product and contract, or purchase order compliance. Prepares, maintains, and reviews procurement quality procedures to ensure compliance with customer and DCMA/government agency requirements.

Provides technical expertise to company employees, suppliers, customers, and regulatory education and coaching on the Quality System, Polices and procedures during all-phase of development activities.. Ensures that the CoC/FAI and Quality System, special processes, and products meet purchase contract requirements and applicable regulatory agency and government regulations. Ensures that suppliers document and maintain an approved Quality System to meet the appropriate company or customer requirements.

Strong understanding of Root Cause and Corrective Action analysis and implementation of acceptable preventive action Review, verify and witness/accept engineering development and specialized Acceptance Test Procedures, test results, packaging/shipping documents, and participate in preparation of deliverable data packages. Support engineering review boards and verify resolution of product anomalies before final acceptance of documentation and products. The candidate will work cross-functionally in an IPT environment with both internal and external customers and suppliers at all levels in the performance of his/her responsibilities. Connexion by Boeing Quality Program Rep (CBB) (1/2001 to 9/2002) Software Quality Assurance Engineering (SQAE), I was required to perform duties to ensure compliance with contractually imposed SQA requirements and DOD 2167,68, DO 178B and ISO 9000 requirements. These duties included working in unison with other IPT organizations to identify all deliverable software to be tested on the Connexion by Boeing program which is an electronic information exchange and distribution system that provides users (such as passengers and crewmembers) on mobile platforms with electronic connectivity to onboard and terrestrial-based systems, such as the Internet. Connexion by Boeing allows users to plug into the cyberworld via a laptop computer and exchange information as if they were at their computer in their home/office. Prior to the development of this system, the capability to readily access the Internet or other advanced server-based transactions for commercial airliners in flight was through the modem using the in-seat telephone system. The Connexion by Boeing mission is to provide a robust suite of broadband two-way data and entertainment services to the following customers: commercial airlines, business jet owners, and government entities. Users are offered a suite of services which initially include live (a real time broadcast such as live sports event) and pre-recorded (anything not presented as a live broadcast) television, live radio, audio programming, Internet, and corporate intranet access, games, e-commerce, etc. The corporate intranet access allows users to connect to their own enterprises, either through the Internet or with pre-arrangement for a direct interface. BOEING Support Services Group Out Placement Position (10/99 to 12/2000) Strategic Staffing unification of pre-merger Boeing, MDC and BNA to the New Boeing Company resulted in a variety of employment and workforce organizations with a broad array of processes, procedures and systems. Within these organizations numerous variations of the following processes, practices and functions existed: skill teams, employee stabilization boards, advertising, recruiting, hiring, contingent labor, staffing forecasts, college relations, intern programs, redeployment, and re-assignments. These processes and activities exist at varying levels of maturity and function without an integrated strategic plan. An evaluation of these organizations determined ineffective processes for anticipating and defining skill requirements, fragmented recruiting, limited and inconsistent use of tools, slow and confusing processes, too many players and no overall accountability. Therefore, a Strategic Staffing Solution was created. This solution was to ensure that Boeing has the right people, with the right competencies, at the right cost in the right place, at the right time. This solution is expected to be achieved through the following enterprise wide efforts (modules): Skill Management Teams

(ESMT's), Skills

Requirements and Staffing Plan Development, Sourcing Plan, Employment Operations, Electronic Staffing System and an integrated staffing organization. BOEING Support Services Group Out Placement Position (11/96 to 9/99) Managed the Career Transition Center which provide access to a wide array of quality preparation services to job seekers of The Boeing Company, where I was responsible for supervising 13 employees, and Implementing innovative programs that equip clients with skills to succeed in a competitive job market. Assisting employees to gain current understanding of their skills/interests and values, and coaching transitioning employees to market themselves more effectively in the areas of (resume writing, networking, interviewing skills, workshops and job placement services), by finding the right match between themselves and job opportunities (internal or external). My strong leadership and communication skills allow me to cultivate collaborative relationships with both internal and external constituencies. I have acquired additional proficiency in strategic planning for employment/employer relations and program development/marketing skills. Volunteer Activities:

Managed all the Finances for Great Glory COGIC for over 20 plus years where I performed many different tasks; financial budgeting and reporting of accounts/Overseeing of the church finances receipt, deposit and disbursement of all funds/financial reports to the Finance Committee/distributed year-end giving statements. Provided report at all of our year end business meetings. Provided annual financial workshops to the whole church and couples retreat as desired, also proved lots of one on one secession to the member of GG.

Boys to Men/Tutoring;

Met with kids from both the church and community twice a week (K thru 12) for tutoring in our program called “Operation Excel” where we work with student one on one bases to complete school assignments in Math, English and reading, occasionally some science topics. Every Sunday morning we met with the boy’s ages 8 to 18 in our “Boys to Men” program where we address the everyday issues of our young males. We had speaker come in from the different profession- Police, Health care, Business…etc