MADISON WARDLOW

Mebane, NC *****

984-***-**** - ad30vp@r.postjobfree.com

PROFESSIONAL SUMMARY

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. SKILLS

Organizational Skills

Well-experienced typer

Photo Editing

First Aid Certification

Computer Skills

Retail Sales (5 years)

Cash Handling (4 years)

CPR Certification

Data Collection

Data Entry

Appointment Scheduling

Customer Support

WORK HISTORY

03/2021 to Current Customer Service Representative Bizzy Bee Plumbing Inc. – Raleigh, NC

Answered constant flow of customer calls with minimal wait times. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Handled customer inquiries and suggestions courteously and professionally. Increased accuracy in payment processing through meticulous attention to detail and thorough data entry.

10/2020 to 07/2023 Waitress

First Watch

Trained new waitstaff on proper food handling, customer service and safety procedures. Maintained customer satisfaction by clarifying questions about orders and specialty items.

Remained calm and poised when dealing with difficult customers or during busy shifts. Kept server areas clean and stocked to increase efficiency while working tables. 06/2020 to 03/2021 Personal Care Assistant

UNC Health Care – Durham, NC

Built strong relationships with clients to deliver emotional support and companionship. Assisted with dressing guidance, grooming, meal preparation, and medication reminders. Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Planned, prepared, and served meals and snacks according to prescribed diets. EDUCATION

ASSOCIATES IN GENERAL STUDIES

GTCC - Greensboro, NC

05/2019 High School Diploma

Cedar Ridge High School - Hillsborough, NC

Basketball Team

Softball Team

Book Club Member

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