Zakei Bond
Raleigh, NC *****
ad30vi@r.postjobfree.com
Work Experience
Customer Service Representative
S&P Data - Charlotte, NC
May 2021 to Present
• Managed customer accounts
• Greeted customers
• Handled reservations
• Resolved customer issues
• Booked appointments for clients
• Worked in the inbound call center
• Created call center scripts
CREW MEMBER-CASHIER
WENDY'S
March 2018 to Present
• Accurately take customers order
• Provide optional products if the customer is requesting modified orders that are not present on the menu
• Identify errors in orders and resolve them quickly and effectively
• Actively use cash management skills to maintain quality assurance
• Request assistance if needed to make sure the customer experience is exceptional
• Participate in other job duties that are requested of me Education
Graduate in lowe’s foods
Southeast Raleigh Magnet School
Skills
• Excellent customer service skills
• Able to work in a fast pace environment
• Fast learning able to multi-task between job duties
• Strong Math skills
• Food Preparation
• Quality Assurance
• Basic Math
• Kitchen Experience
• Tutoring
• Computer Skills
• Restaurant Experience
• Food Safety