Account Specialist
Resume:
Charlotte, NC *****
***********@*****.***
Ruth Gebrehiwot
Objective
Begin an interesting, challenging career with continuous opportunities to grow and advance.
Experience
2009–Present Segans Mart Charlotte, NC
Store Manager
Hire and train employees
Complete weekly schedules
Inventory, order merchandise, and pay all vendors
Fill in shifts as needed
2006–2009 Charlotte Observer Charlotte, NC
Inside Sales Representative
Place outgoing residential sales calls to acquire new accounts
Place outgoing residential calls to cancelled subscribers to negotiate new terms
2002–2006 American Express High Point, NC
Merchant Account Sales Specialist
Call current merchants to open business credit line
Address any questions or concerns they may have with their merchant account
2001–2003 The Telephone Center Greensboro, NC
Survey Operator
Place outgoing residential calls to potential survey takers
Complete nightly report on survey results
Expanded sales to include mass-market accounts.
1998–2001 White Distributing Charlotte, NC
Assistant Manager
Assisted Sales Manager in hiring and training of sales reps in door to door sales
Held daily progress meetings and weekly workshops
Managed office, Customer Satisfaction and clerical duties
Education
2001–2004 UNCG Greensboro, NC
Finance Major
Completed Junior year Spring 2004
Skills
Extensive training and experience in Customer Service includes retail, inbound calls, and outbond . Sales experience includes; door to door, cold calling, inside sales, and business to business.
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Type 45 wpm & 10,000 ksph
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