Jill A. Crowley

Santa Monica• CA• *****

323-***-****• ad30u0@r.postjobfree.com

Summary Statement:

Dedicated wellness professional with extensive customer service and retail sales experience. Outgoing and adaptable performer with a track record of providing exceptional service, improving buying experience, increasing sales and promoting brand awareness with authenticity and integrity.

●Exceptional customer service

●Clienteling & customer retention

●Visual merchandising expertise

●Inventory, stocking & replenishing

●Payroll & scheduling

●Creative problem-solving

●Community building initiatives

●Social branding & imaging

Accountability

Professional Experience:

Yoga Instruction: (2006- present)

●The Boulders Spa & Resort/Carefree, AZ

●Fairmont Scottsdale Princess/Scottsdale, AZ

●Hyatt Gainey Ranch Resort/Scottsdale, AZ

●Desert Mountain Properties/Scottsdale, AZ

●Kronos Optimal Health/Phoenix, AZ

●Relaken Hot Stone Yoga/Lakewood, CA

●YogaBreeze Yoga Studio/Phoenix, AZ

●The Yoga Garden/Scottsdale, AZ

●Cooper Fitness/LA & Orange County, CA

●Crunch Fitness/Long Beach, CA

●Freedom Fitness/Cave Creek, AZ

●Mountainside Fitness/Phoenix, AZ

●Guest Instructor & Collaborations

(Various)

responsibilities: Instructing community, studio and fitness members, luxury hotel and spa guests, corporate clients and private students of varying age and experience in basic to advanced yoga techniques through individually designed yoga practices incorporating relaxation, strength, flexibility and balance to achieve overall better physical, emotional and mental wellness.

Beyond Yoga/Santa Monica, CA & Century City, CA (2022-present)

position: Sales Stylist/Retail Sales Supervisor

responsibilities: utilize product knowledge, recognition of individual tastes and proclivities, and company-backed policies to provide customers with a stellar in-store experience; to management of inventory through BOH organization, allocations and replenishment, and the transfer/reception of shipments with RLM; assist customer service for online orders and shipping issues when needed; visual merchandising to increase traffic and sales in alignment with corporate standards; training and development of staff including use of Shopify, product knowledge and company standards, upleveling guest interactions from the first greeting while driving sales through a team-based approach.

H&G Real Estate, LLC/Mishawaka, IN (2014- present)

position: Tax Matters Partner

responsibilities: General bookkeeping, tax preparation, financial and day-to-day corporate management for a real estate ownership and leasing company and two subsidiaries.

Coastal Acupuncture & Natural Health Center/Irvine, CA (2020- 2021)

position: Medical Office Assistant/Social Media Coordinator

responsibilities: Medical Front Office Assistant for busy acupuncture and naturopath office. Daily duties performed include opening and closing, greeting patients, scheduling appointments, handling patient checkouts & maintaining accurate client files, ordering labs and rx, cleaning rooms and equipment, stocking supplies to be at operational levels throughout the day, weekly office inventory, assisting practitioners with herbal remedies, alternative treatments and vitals, answering phones, emails, correspondence and sales. (Social Media Coordinator) Develop brand awareness, prepare posting calendar, conduct on-site video and photo shoots for highlighting specific services, products or personnel, create images and write content for daily posts on social media sites Facebook & IG.

Hylunia Wellness MD Spa/Costa Mesa, CA (2018- 2021)

position: Yoga Instructor/Retreat Coordinator

responsibilities: (Yoga Instructor) Instructing spa members & clients of varying age and experience in basic to advanced yoga practices which incorporate breathwork, movement, flexibility and the mind-body-spirit connection. Role attributes include seamlessly integrating and promoting Hylunia’s signature services and products, participating in wellness outreach, workshops, events and festivals, assisting with set-up/tear-down and overall team production and offering reflexology, reiki, pranayama, chakra balancing and aura readings. (Retreat Coordinator) Co-produce and host Hylunia’s exclusive Ayurvedic retreat designed to result in maximum client turnout, success and satisfaction.

Massage Envy/Marina Del Rey, CA (2017-2018)

position: Stretch Therapist

responsibilities: Upon completion of the Massage Envy proprietary stretch therapy certification, providing assisted stretch treatments to clients for improved circulation, flexibility, muscle recovery and overall wellness. In addition to providing individualized one-on-one sessions ensuring guest safety and positive client experience throughout, daily duties include following health and hygiene protocols, maintaining OSHA standards for cleanliness of rooms and equipment after each session, clienteling and sales to prospective clients.

Jacadi Paris/Scottsdale, AZ (2006-2007)

position: Sales Associate/Keyholder/Manager

responsibilities: Sales in an internationally renowned children’s boutique and management of daily store operations. encouraging growth through sales goals and teamwork, maintaining positive working relationships between other corporate stores, franchised affiliates and corporate headquarters, scheduling, hiring and payroll, inventory, loss prevention and visual merchandising.

This Little Piggy Wears Cotton/Phoenix, AZ (2005-2006)

position: Sales Stylist

responsibilities: Sales in a fun upscale children’s boutique based out of California; additional responsibilities include clienteling, inventory, loss prevention, opening & closing, cleaning, shipping, merchandising and display.

First National Bank of Arizona/Scottsdale, AZ (2003-2004)

position: LPMI Coordinator/Accounts Receivable (contract position)

responsibilities: Implementing the creation of requisite databases, running reports and scheduling lender paid mortgage insurance (LPMI); recording daily intra-industry purchase advices and appraisal invoices; monitoring and notifying vendors of delinquent payments; assisting with balancing of monthly trust account.

Joan Green Management/Los Angeles, CA (1997-2000)

position: Office Assistant/Talent Manager

responsibilities: Assisting with the counsel of theatrical talent; liaison to agents, casting directors, production companies, studios and networks; scouting new talent; reviewing client contracts (network, studio, commercial, agent and management); coordinating photography for headshots, articles, publicity and stock arthouses; editing and approval of client biographies and information for articles and publicity; editing and approval of client demo tapes; obtaining, reading and evaluating scripts; coordinating client and office schedules (auditions, meetings, miscellaneous appointments and travel); office management and MIS.

Chiat/Day, inc./Venice, CA (1994-1995)

position: Nissan National Account Group Assistant/New Business Coordinator

responsibilities: (Account Group Assistant) Administrative duties; handling service reports, status meetings and presentations; assigning ad creative and open jobs; managing print and broadcast creative rotations; coordinating with in-house Traffic and New Media departments.

(New Business Coordinator) Coordinating pitches, contests, presentations, and focus groups; overseeing the reprint library and Rideshare Program (including incentives, fleet cars, budget and documentation); handling traffic for creative and follow-up pitch material; conducting orientation and client tours; responsible for State of the Agency, virtual office, agency portfolios and pro bono projects.

Northrop-Grumman Corporation/Hawthorne, CA (1993-1994/1995-1996)

position: Graphics Coordinator: Advanced Technology Transit Bus Project (ATTB)

responsibilities: Proofreading, editing and designing ATTB internal & external documentation, including marketing materials; preparation of technical documents and presentations; creating and reproducing graphics and isometric illustrations; assisting with budgetary outlook and planning, inventory control and the ATTB Program Master Plan.

Education:

University of Notre Dame/South Bend, IN (May 1993)

B.A. Graphic Design (Concentration in Marketing)

Dean’s List; Phi Beta Kappa

200hr E-RYT YACEP Yoga Accreditation (+10,000 hours teaching & continuing education)

Reiki Master Certification Level III

Multiple Holistic Healing Certifications

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