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Financial Analyst Customer Service

Location:
Chicago, IL
Salary:
70,000
Posted:
February 29, 2024

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Resume:

JESSIE GOODYEAR

Birmingham, AL ***** 228-***-**** ad30th@r.postjobfree.com

Professional Summary

Resourceful and enthusiastic Finance professional with 10+ years of abroad manufacturing experience working for 50 & 500 Fortune Companies. Excellent reputation for resolving complex problems and improving customer service. Adept at building strong relationships with team members, vendors, and customers. Six Sigma White-Yellow Certified. Exceptional written and verbal bilingual communication skills with a tireless approach to working with difficult personalities.

Skills

Relationship’s builder & Cultural Awareness

Problem-Solving & Customer Relations EXPERT

MS Office, Networking & Negotiation

Bilingual (Spanish/English)/Active in Community

T&E and General Ledger Accounts analysis

SAP Acquisition/Merger Analysis

Manufacturing Mergers Bilingual Trainer

Process improvement Expert

Work History

Professional Bilingual School Aide, 10/2021 to Present

HOOVER DEPARTMENT OF EDUCATION – Birmingham, Alabama

Responsibilities change based on teachers’ needs. Teach and supervise students if their regular teacher is unable to lead class. Manage classroom behavior and interpret lesson plans.

Audit & Reimbursement, Auditor II, 03/2020 to 10/2021

BLUE CROSS BLUE SHIELDS OF SC, PALMETTO GBA – Remote, Alabama

Reopened and Audited 50+ Hospitals Cost Reports and mitigated annual Compliance audit risks.

Helped other auditors in completing assignments as a means of maximizing audit efficiency and thus reducing lost time and involvement of corporate personnel.

Office Manager/Sr. Financial Analyst, 10/2015 to 02/2020

BIRMINGHAM COUNTRY CLUB – Mountain Brook, Alabama

Provided A/P process improvement suggestions that generated $1,500 monthly savings.

Achieved creating a VLOOKUP tool by introducing Excel for Accounts Payables related tasks.

Demonstrate excellent networking and negotiation skills through excellent customer service.

Contractor Financial Analyst, 04/2015 to 09/2015

HOSPICELINK – Birmingham, Alabama

Reviewed documents to ensure were accurate and complete. Audited existing DME and Hospice contracts for accuracy. Extensive QuickBooks A/R & A/P data entry Month End departmental support.

Certified Wedding Consultant – Business Owner, 05/2010 to 03/2015

IGELLC – Birmingham, Alabama

Planned & Coordinated weddings from A-Z. Persuasive personality. To ensure the wedding sites were perfect and in excellent condition for the final walk-through. Daily sites’ inspections were required to ensure clients were satisfied. Investigate and resolve any customers’ concerns.

Managed overall budget and vendors. Very creative when it comes to sales strategies.

Cultivate and grow network of business owners, churches, municipalities, vendors, and happy clients.

Senior Financial Analyst – General Ledger, 12/2007 to 04/2010

PFIZER PHARMACEUTICALS, SHARED SERVICES– Vega Baja, PR

Enforced GFSS (Global Financial Shared Services) accounting regulations and processes.

Facilitated bilingual training for site accountants during Pfizer/Warner Lambert merger. Consolidated SOX documentation belonging to different departments. Provided financial and business analysis as required. Bilingual member of the Acquisition Team.

Financial Analyst, 02/2007 to 11/2007

PFIZER PHARMACEUTICALS, GLOBAL – Caguas, PR

Assisted Accenture Team during Warner-Lambert and Pfizer Pharmaceutical merger in 2001. Contributed to Business Intelligence Inventory Project. SAP/Manufacturing sites Merger Support Team Member. Built successful cross-functional relationships with budget owners.

Monitored and approved purchase requisitions to ensure alignment with budget.

Bilingual General Ledger Accountant, 10/2001 to 01/2007

PFIZER PHARMACEUTICALS, GLOBAL FINANCIAL SHARED SERVICES – Memphis, TN

Operated as Bilingual General Ledger subject matter expert and assisted sites in Puerto Rico with SAP & Hyperion Financial systems before, during and after Warner-Lambert and Pfizer Pharmaceutical Merger.

Master Of Business Administration: International Business, 05/2005

University of Phoenix - Tempe, AZ

Graduated magna cum laude 05/2005

Bachelor Of Business Administration: Accounting and Management, 05/1995

InterAmerican University of Puerto Rico - San Juan, PR

Graduated magna cum laude 5/1995



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