CHAD FONTAINE - MBA PMP

Email – ad30t7@r.postjobfree.com - Phone - 587-***-****- https://ca.linkedin.com/in/navigatorofchange

CAREER PROFILE

Over 20 years in managerial/senior positions specializing in Business Strategy, Business Analytics and Program/Project Management

A strong track record of results across various sectors; public and private including consumables, aviation, manufacturing, non-profit, and government.

Leads full-scale end-to-end business transformations of large programs/projects such as ERP implementations, service delivery etc.

Led Programs/Projects of $25 million or more per year and management of up to 25 people.

CORE COMPETENCIES

•Strategy Design/Implementation – Strategic Planning, Process Improvement, Execution, Enterprise Sustainability, Environmental Analysis, Ecosystem review, Stakeholder Management, Business Process Harmonization/Integration, Continuous Improvement, Enterprise Change Management

•Program/Project Management –Business Re-engineering, ERP – SAP and D365, CRM, Enterprise Risk Management, Workflow/Integration, Program Evaluation and Performance Improvement, Operational Excellence

CAREER HIGHLIGHTS

•Led evaluations of all Programs/Projects and performance and process improvements across the organization. This includes the management of a team of evaluations of 75 plus programs of 400 million dollars annually on relevance, efficiency, quality and effectiveness – Alberta Innovates

oBuilt enhanced case for process/financial efficiency to bring all evaluations/performance metrics in-house

oAs a result, programs are completed within 3 months – 50 % reduction in time to complete evaluations and performance improvement plans. This is also a savings of $ 350,000 to the organization.

•Implemented as the Project Lead– Microsoft 365 and SharePoint and infrastructure projects across 4 ministries (Government of Alberta) within budget and ahead of schedule – Centric Management.

•Led 4 North American ERP project implementations for Canada/USA. Considered Best in Class for Globally Awarded - Customer Group High-performance Award- 2 years, Nestle USA Pillar of Excellence Award, Nestle Global Performance Excellence Award. – Nestle USA/Canada

PROFESSIONAL EXPERIENCE

Centric Management Incorporated (Edmonton and Calgary AB) June 2015 – Dec 2020 and Jan 2023-Dec 2023

Principal Consultant – Project Management

Provider of various consulting services to a variety of clients including various Government of Alberta Ministries, Manitoba government agencies, and the City of Edmonton

•Services include Organizational Change Management, Program/Portfolio /Projects - Initiation, Planning, Execution and Control

•Led the direction for the implementation, stakeholder management, execution, control, risk management and completion of project and process improvement projects for various public sector agencies.

•Led Sector Steering Committees and the PMO in configuring and integrating the technologies for maximum utility and effectiveness.

•Oversight of concurrent programs/projects having multiple stakeholders within multiple ministries to achieve project milestones on time, on budget and in scope

Alberta Innovates (Edmonton, AB) Jan 2021 – Dec 2022

Director, Performance Management and Evaluation

AI needed a leader with business and project management expertise to lead all program assessments and performance planning across the organization

•Led and Evaluated all Programs/Projects and performance and process improvement across the organization. This includes the management of a team for evaluation work of 75 plus programs of 400 million dollars annually on relevance, efficiency, quality and effectiveness

•Led Digitization Steering Committee across the enterprise and its subsidiaries to integrate, harmonize, and implement ERP Core system replacement and CRM solutions.

Edmonton International Airport (Edmonton, AB) Sept 2013 – June 2015

Director – Business Analytics and Performance

EIA needed strategic planning and analytics, including triple-bottom-line sustainability, performance management, and change management across the enterprise.

•Led the Business Analytics and Strategic Planning Group that delivered multiple projects with governance, organizational change and communications management for the entire enterprise including BOD and Executive.

•Led enterprise-wide strategic planning program with all stakeholders to deliver on metrics, including goals and objective development, monitoring, performance management, reporting methodologies, and implementation. This also included business process change integration, adoption planning with technology, job roles and organization design.

•Included development of the balanced scorecard approach for internal/external stakeholders. This also included the design/deployment of KPIs, and analytics development to support the execution of the strategic plan.

•Built a center of excellence for business intelligence to support decision-making for major airport initiatives.

•Built and staffed a high-performing team in strategic planning, business analytics, and sustainability.

Viceroy Homes Limited (Toronto, ON) Jan 2012 – MAY 2013

VP – Business Development

Viceroy in North America had been in decline for several years, and the company was seeking to reverse the revenue and rebuild the brand

•Led the full North American team including the retail sales team and the North American broker network (30 employees and 10 brokers).

•Successfully evolved legacy sales environment to an innovative new selling system to align and achieve overall corporate strategy and goals.

•Drove department sales/marketing training to ensure the consistent and effective application of selling to strategy. Within 18 months, revenue increased from 50 to 125 million with enhanced margins.

Nestle Group of Companies 2002 – 2011

Finance Champion - Nestle Canada Toronto, ON June 2011 – Dec 2011

• Champion of directional trade strategy nationally

• Aligned all classes of trades to the new trade strategy with the reduction in overall spending

ERP ERM Program Director – Nestle Purina USA St Louis Missouri, Jan 2006 – June 2011

Nestle globally implemented its largest set of projects ever – a global business process re-engineering coupled with an enterprise resource plan and deployment that needed senior business leaders to champion the change

•Led the North American team responsible for implementing Nestle’s largest portfolio of projects ever, including a customized global solution of re-engineered business processes and ERP SAP implementations.

•Led stakeholder management, critical requirements and risk management for all North American markets including roles, reporting, change impacts, adoption plans, cutover strategy, and communication plans for 5000+ associates and 10 billion USD for North American implementations.

•Led deployment action planning, built and deployed training for all roles – 5000 employees in 2 countries

•The result was 4 successful deployments of ERP/CRM solutions across 4 business units in 2 countries with zero loss days.

Previous roles at Nestle - Toronto/Calgary

National Team Leader Business Development 2004 – 2006 and Team Leader – Western Canada 2002 – 2004

EDUCATION - MBA – Edinburgh School of Business/ PMP - PMI accreditation

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