Customer Service Financial Analysis

RICK McNAMARA

**** ******** **., **********, ** 22310 703-***-**** ***********@*****.***

OBJECTIVE

Contribute to the growth and success of a business organization using proven skills and abilities to develop solutions, build relationships, and provide value added services by utilizing my extensive Accounting & Operational experience.

AREAS OF EXPERTISE

General Accounting Team Building Leadership

Budgeting/Cost Control Management Sales/Marketing

Financial Modeling/Forecasting Communication Operations

Multi-entity Accounting Employee Relations Customer Service

EXECUTIVE PROFILE

PROFESSIONAL ATTRIBUTES:

Exceptional Leadership and Team-Building Capabilities

Creative Approach to Solving Problems

Communicates Effectively with Individuals at all Organizational Levels

At Ease in High-Pressure Environments

Skill at Identifying and Capitalizing on Individual Team Member Strengths and Talents

Track Record of Improvements that Enhance Productivity and Cost-Efficiency

Operational Financial Analysis

PROFESSIONAL EXPERIENCE

DYNAMIC CONCEPTS INC. 9/14 – 12/23

CFO 1/21-12/23

Corporate Controller 9/14-12/20

Major Functions: Financial Leader for $50M Underground Utility Infrastructure Construction Company. Responsible for Banking relations, Insurance (Liability/Health), cash management, purchase controls, financial analysis, vendor relations, process controls, best practices, audits,

and all related accounting functions

Accomplishments:

Developed strong banking relationships

Navigated company away from potential bankruptcy

Uncovered embezzlement scheme

Streamlined processes leading to 30% reduction in staff.

Implemented new ERC software (Foundation)

Successful ERTC tax credit filing ($5.4M)

Cash tracking system .

Financial awareness training for operations management

ABC IMAGING OF WASHINGTON INC. 6/10 – 5/14

Director of Accounting 3/13-5/14

Corporate Controller 6/10-3/13

Major Functions: Head financial manager for $60M international imaging and managed print services company. Duties included cash management, purchasing, financial analysis, A/P, A/R, inventory, vendor negotiations, controls, recruiting, asset management, computer support, best practices, purchase accounting, etc..

Accomplishments:

Streamlined accounting processes leading to 20% reduction in staff.

Engineered a $690k insurance claim settlement

Saved over $350k in recent acquisition.

Created daily cash tracking system .

Developed multicultural, inexperienced staff.

Enhanced internal ERP accounting software capabilities consulting with IT developers.

Designed a/p system with advanced functionality.

Successfully transitioned annual audit to Deloitte & Touche.

FAXPLUS INC, ARLINGTON, VA 9/04 – 3/09

Controller/Director Of Operations

Major Functions: Total financial responsibility for $14M Office Machine sales & service company that caters to Federal Government Clients with several GSA contracts and numerous BPA’s. Duties included cash management, purchasing, financial analysis, A/P, A/R, inventory, vendor negotiations, controls, Human Resources, recruiting, asset management, computer support, best practices, etc..

Accomplishments:

Mapped processes and designed systems & controls to maximize efficiencies & profits.

Successfully managed logistics of $2.5m Government contract resulting in a savings of $85k.

Controlled cash (A/R, Deposits, Loans).

Negotiated Health Insurance policy keeping cost increase under 5% during 5 year tenure.

Selected new ERP software package & managed the successful installation.

NATIONAL LINEN SERVICE, ALEXANDRIA, VA 5/02 – 4/04

Area Manager (05/03-04/04)

Plant Controller (05/02-05/03)

Major Functions: Responsible for all facets of management for the Washington DC-Baltimore Area including Financial Management, Sales & Marketing, Customer Service, Delivery, Human Resources, Daily Processing, Inventory, Controls, Union Relations, Safety, Budgeting, Forecasting, Strategic Planning & Corporate Relations.

Accomplishments:

Managed over 200 employees in a 58,000 sq. ft. factory.

Reinvigorated work force and improved Company image in the Marketplace.

Surpassed annual revenue budget by $400k and beat prior fiscal year profits by over $1M.

REPUBLIC SERVICES INC, FAIRFAX, VA 09/99-10/01

Area Controller

Major Functions: Fiscal responsibility for Mid-Atlantic Area with annual revenues of over $100M for

a $3.5B Corporation. Complete P&L’s with heavy operations management; cost control; corporate reporting; forecasting & budgeting; accounts receivable and billing; acquisitions; financial analysis; management consulting.

Accomplishments:

Chosen to 5 person team to evaluate and chose new accounting software for the Corporation.

Represented Area in Corporate Meetings and Budget Reviews with Corporate Officers.

Created a waste disposal forecasting tool that was 98% accurate on a $1m monthly expense.

BFI WASTE SYSTEMS OF NA, INC., CAPITOL HEIGHTS, MD 9/93 – 8/99

Marketplace Controller (05/97-08/99)

Controller, Systems & Controls (10/96-05/97)

Assistant District Controller (12/95-10/96)

Division Controller (09/93-11/95)

Major Functions: Fiscal responsibility for 10 companies with over $125M in annual revenues. Managed over 30 accounting employees. Served as liaison between various GM’s within the Marketplace & Corporate.

Accomplishments:

Set up Business Center to consolidate A/P, A/R, P/R & Billing functions which resulted in 20% headcount reduction. Saved company $200k in annual operations costs.

Managed local installation of SAP software.

Created synergies within the 10 companies resulting in a more streamlined operation working toward a common goal.

CORT FURNITURE RENTAL INC, LANDOVER, MD 9/84 – 9/93

Assistant Regional Controller (09/89-09/93)

Regional Accounting Manager (09/84-09/89)

Major Functions: Managed centralized accounting processes for East Coast Region of National Furniture Rental Company (Boston, Philadelphia, Raleigh, Charlotte & Washington, DC). Responsibilities included P&L’s, A/P, A/R, Auditing, Inventory Control, Payroll, Policies & Procedures, Budgeting, Forecasting, Monthly Closes and business consulting for Management staff & Regional GM’s.

EDUCATION

University of Maryland, University College, College Park B.S. Accounting 1983

TECHNOLOGY/TRAINING

MS Office, Excel (Adv Pivot Tables/Vlookup/etc), Word, Foundation, SAP, E-Automate (Digital Gateway), Everest & Various other financial software packages. Breakthrough Management Training; Front Line Leadership (I-III); Customer Service Training; Various other proprietary systems.

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