JASON TAVELLA

Middle Island, NY *****

ad30sa@r.postjobfree.com

+1-516-***-****

Recent science, technology and society (STS) graduate with an accredited focus in advanced speaking and writing. I have accrued over two years of experience in customer service for insurance agencies utilizing client management software and have an EMT background working with medical personnel in hospital and non hospital settings and utilizing medical EMR software for optimizing patient care. Skillful in Microsoft Office Programs including Word and Excel. Eager to learn more about growing organizations and optimizing product value and workplace culture. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Monteleone Insurance Services - Hauppauge, NY

September 2023 to January 2024

• Supported with managerial tasks

• Processed Insurance Policies utilizing Client Management Systems (CMS)

• Assisted in the preparation of regularly scheduled reports with corporate managers

• Designed detailed Excel spreadsheets

• Managed special projects as assigned by CEO

• Organized and maintained client files

• Performed a variety of general administrative duties Geese Control Coordinator

Long island geese control - Bay Shore, NY

April 2020 to June 2023

• Works with specially trained Border Collies to humanely chase away unwanted Canada Geese in various locations around Long Island

• Maintains a clean and sanitary environment for clients

• Worked intimately with clients and organizations to ensure optimal customer service satisfaction.

• Travel-based, point-to-point work operations via company vehicle. Help Desk Specialist

Suffolk County Community College - Selden, NY

September 2019 to May 2020

· Assisted university staff with daily operations of math learning center

· Assisted university students with appointing specialized tutors for study and research

· Helped maintain a positive learning environment for students and faculty

· Prepared documents for faculty staff when needed Emergency Medical Technician

Hunter EMS Incorporated - Bay Shore, NY

April 2018 to August 2019

· Manually performed pre-hospital duties in compliance with state and local protocols

· Maintained inventory of ambulances, including the restocking of supplies, care, and equipment in response-ready, clean, good working order

· Participated in the safe delivery of patient care and maintained a safe environment for all our patients

· Established a positive rapport with each patient and the patient's family

· Assisted the paramedic as needed

Education

B.S. in Science, Technology, Society

Farmingdale State University - Farmingdale, NY

January 2021 to December 2022

Associate in Arts

Suffolk Community College - Selden, NY

September 2019 to December 2020

Skills

• Demonstrated leadership in high stress environments (3 years)

• Microsoft Office G Suite (5 years)

• Strong analytical thinker (3 years)

• Excellent grammar and proofreading skills (5 years)

• Strong storytelling and oral communication (5 years)

• Exemplary research and analysis skills (2 years)

• Documentation review (2 years)

• Customer service (3 years)

• Data collection (2 years)

• Leadership (2 years)

• Medical terminology (2 years)

• Typing (8 years)

• HIPAA (2 years)

• Anatomy knowledge (2 years)

• Physiology knowledge (2 years)

• Help desk (1 year)

• Windows (5 years)

• Proofreading (4 years)

• Analysis skills (2 years)

• Research (1 year)

• Business development (1 year)

• Technical writing (2 years)

• Creative writing (2 years)

• EMT Experience (2 years)

• Writing Skills (2 years)

• Medical Records (2 years)

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