Laura Pendergrass

Roseville, CA *****

916-***-**** C-916-***-****

ad30r6@r.postjobfree.com

Medical Staff Services

Professional Summary

Extensive experience as a Medical Staff Professional Skills/Expertise

• Excellent customer service skills

• Organized and detail oriented

• Works well independently and with others

• Self-motivated and confident

• Meets or exceeds deadlines

• Excellent communication skills

• Problem solver

• Punctual

Experience

Medical Staff Coordinator, Mercy San Juan Medical Center, Carmichael, CA 06/13 – 04/18 Coordination and attendance of Medical Staff Services Department meetings, including compilation of data with hospital-wide interdisciplinary practices for agenda/packets, attendance of meetings, minute taking, minute preparation, and appropriate follow-up items for Medical Executive Committee “Meetings”. Credentialing/re-credentialing of physicians and mid-level practitioners on the Medical Staff at the hospital(s) “Credentialing”. Extensive/excellent customer service skills in servicing all levels of Medical Staff members “Customer Service”. Participated in The Joint Commission (TJC) surveys. Director, Medical Staff Services, Fairchild Medical Center, Yreka, CA 11/09 – 05/13 Management of all Medical Staff Services Department activities, with emphasis on OPPE/FPPE, including

“Meetings”, “Credentialing”, and “Customer Service”. Medical Staff/CME Coordinator, Community Hospital of San Bernardino, CA 09/06 – 11/09 In addition to “Meetings”, “Credentialing”, and “Customer Service”, I also served as the hospital’s Continuing Medical Education (CME) Coordinator in compliance with IMQ/CME regulatory standards. Participated in TJC and IMQ/CME surveys.

Medical Staff Coordinator/Manager, San Gorgonio Memorial Hospital, Banning, CA 07/96 – 08/06 Management of all Medical Staff Services Department activities, including “Meetings”, “Credentialing”, and

“Customer Service”. I also served as the hospital’s liaison between Medical Staff, Administration, Legal, Nursing, and State Health Department/IMQ surveyors. Participated in TJC and IMQ surveys. Education

SMU – Dallas, TX – Paralegal Certification Program (not completed) 1980-1982 UCLA, Los Angeles, CA – Certified – Professional Designation in Government Contract Management 1983-1988

Associations

• Member, National Association of Medical Staff Services (NAMSS)

• Member, California Association of Medical Staff Services (CAMSS)

• Member, National Notary Association