Shweta Agarwal, MBA, MS, PMP

(***) *** - **** ad30qb@r.postjobfree.com www.linkedin.com/in/shweta6

Project Manager

Strong history in delivering diverse sophisticated projects in global environment on-time and within budget despite demanding expectations, shifting priorities, ambiguities, and stringent deadlines. Solid command of HIPAA Regulations. High-impact, self-motivated, and results-driven healthcare and pharmaceutical project management professional with business process improvement, quality control, and data analytics competencies and experience in business development. Tenacious in building new business, securing customer loyalty, and forging strong relationships with business partners; combine superior organizational, communication, and group facilitation skills with the ability to promote an all-inclusive high-performing culture.

Highly organized multitasker and respected team leader in galvanizing teams to embrace a singular vision and purpose.

Solid reputation for proactive risk management and clearly communicating to audiences from different backgrounds.

Robust entrepreneurial posture to see needed change and create business environments to challenge the status quo. Professional Experience

CSA HEALTHCARE, Basking Ridge, NJ Nov 2017 – Present Global Project Manager

Effectively manage end to end delivery of critical process improvement, IT implementation, and operations projects (Data platform enhancement, manage data warehouse and data innovation, portfolio strategy, M&A, go-to market strategy, clinical trials, R&D, supply chain) for a Management Consulting Organization using Waterfall and Agile. Help standup PMO, training programs, vendor, document, and budget mgt, develop marketing and business development plan and communication strategy.

Provided due diligence for European Private Equity Firm’s merging and acquiring a Specialty Pharma Company and resolved a major industry need for long term binding offer process improvement. Helped establish the procurement of services (supply chain) capabilities of the technology, and know-how of legal/regulatory policies. This reduced costs 25%, improved client retention and deliverable timelines by 6 days, and reduced risks significantly by centralizing an issue management system.

Led Data platform integration and enhancement (cloud based Veeva/Oncore CRM) for a pharma company to align with R&D, Drug development, payer and provider operations including copay verification, patient engagement, access, eligibility, quality, safety, IP, and regulatory compliance goals. Performed health technology assessment, re-architected and deployed existing data libraries on AWS to analyze huge volumes of data from multiple sources, and GXP validation across the globe.

Launched Data innovation project for a medical device company; remap data ecosystem and data warehouse reporting, streamline data exchange strategy with global partners for cyber security and compliance (ERP), which reduced attrition rate of users abandoning device by 90% in 90 days, achieved GXP with full data visibility and helped in future research initiatives.

Using IQVIA data, help manage client portfolios and go-to-market strategy projects; KOL mapping helped in understanding markets better and tailor communication and engagement strategy, provided data analytics, commercial due diligence, and insights on KPI’s and market trends in multiple geographies (Europe, Asia, USA) and therapeutic areas (Oncology, Pain mgt, Anesthesia, Biosimilars, and Peptides), which helped in improved business efficiency and processes.

Managed clinical trials observational R&D projects for hospitals; quality checked the documentation, audited the records against the test file, resolved issues, obtained signatures to close the case, and ensured maximum hospital reimbursement.

Educate and align stakeholders on medical affairs compliance and provide strategic product solutions to agencies and HCP’s. SYNKRIOM INC (CSA Healthcare project), Piscataway, NJ May 2022 – Aug 2022 IT Project Manager

Lead project management initiatives for a Pharma manufacturing clinical trial supply client (Myonex). Manage end-to-end delivery of high-priority projects (clinical system enhancement, IT infrastructure development, process improvement, Mergers & Acquisitions) in a global environment. Facilitate change, budget, supply-chain mgt and outline project charters and proposals.

Managed cross-functional project of M&A in a global environment. Integrated client’s new German subsidiary operations, which included financial and IT infrastructure management with complex UAT and SIT testing (M365 platform, Azure, .Net), consolidated reporting, and complex banking integration (ERP). Created communication plan and training program.

Managed development of a subscription system of a clinical trial patient engagement platform, led scrum teams through short sprint cycles, which provided GXP validation and cybersecurity, and allowed administrators, site users, payers, and patients to interface and provide access in a branded environment.

Supported managed detection and response (MDR) software implementation (COTS), IT Security, and salesforce integration.

Strategized change management with process experts to improve company’s use of Oracle and onboarding of new users. Shweta Agarwal Page 1

E-COMMERCE, MK INC (Consumer Goods), Basking Ridge, NJ May 2005-Dec 2008 Feb 2015- Oct 2017 Career break Aug 2009-2014

Business Owner/Consultant

To lead and support operations of my own business and of many clients, managed critical business process improvement, digital innovation, data integration and business development projects, which include technology assessment and cyber security mgt, online payment/inventory mgt, supply-chain, finance, team, contract, and vendor mgt, sales/marketing, and wellness initiatives.

Handled real-time online inventory and payment management (UI, UX, ERP), created communication channels, branding specific to consumer needs, managed FDA regulations pertaining to safety of the products and fair packaging and labeling, handled GXP validation, improved client retention, increased sales 65%, reduced costs 54%.

Developed relationships to find business leads (vendors and suppliers), handled contracts, coordinated resources, prepared advanced analytical project reports and handled electronic document management and closure reports.

Planned marketing campaigns and branding events with global teams to bring in new and repeat business. MEDCO HEALTH (EXPRESS SCRIPTS), Parsippany, NJ Mar 2004 – Jan 2005 Project Manager/Operations Analyst

Directed critical operations projects for the PBM organization. Provided team leadership, identified issues and helped mitigate risks affecting final product deliverables, implemented action plans, and helped put training program for end users.

Improved company’s claims processing systems with Vitech solutions (Technology assessment, digital health innovation, supply-chain mgt), which incorporated electronic claims submission and adjudication, connected to appropriate payers first time around, GXP validation, eligibility copay verification and provided single online source of info for R&D, payment safeguards and reduced claims processing errors 30%.

Worked on a complex change and Infrastructure management project of moving Medco from Parsippany to Pine brook on a tight timeline while ensuring smooth business operations.

Acted as a liaison to Federal and State Government clients (Medicare, Medicaid) to ensure compliance with HIPAA and address issues, and changes. Prepared and executed training programs and developed PMO best practices. NDC HEALTH / MCKESSON CORPORATION, Phoenix, AZ Apr 2001 – Aug 2003 Client Service Analyst

Effectively managed mission critical project deliverables and process improvement initiatives ensuring clients’ needs were met on time in a dynamic environment for an integrated Healthcare information services provider.

Executed health innovation project for Wyeth, Bayer, GSK to incorporate data governance, drug discovery, R&D, payer and provider network mgt, eligibility, reimbursement, and compliance with HIPAA regulations, which reduced product delivery cycle time by four days and cut costs 25%.

Increased efficiency of the 120-employee department by taking an initiative of quality assurance program to streamline the documentation process (BPI), executed change, budget mgt, and training program for the client services team. This provided alignment with GXP compliance by tracing the process from beginning to end, significantly reduced the risks of deliverable rerun errors by 25%, and reduced costs 135%.

ARIZONA CANCER CENTER, Phoenix, AZ Feb 1999 – Mar 2001 Program Coordinator

Conducted clinical trial observational research study (R&D) and awareness campaign of addressing public health need of osteoporosis program in women of age group 25-35 about risks and preventative measures for a Cancer research center.

Coordinated pre intervention assessment, recruitment, data collection, and multi-staged intervention process.

Created monthly newsletters to educate participants on behavioral and lifestyle changes for long-term bone health.

Analyzed research data to test the behavioral effects of each intervention and evaluated the relative costs and benefits of each level of intervention. Increased awareness in targeted women by 78.3%. Education and Professional Development

Certified Project Management Professional (PMP-2551257) 2019, Member of PMI NJ Certified Scrum Master (CSM) 2019, Agile Training, Jira/Confluence, Six Sigma Green Belt Master of Business Administration (MBA), Healthcare Management 2002 University of Phoenix, Arizona, USA Master of Science (MS), Biology 1997 Chaudhary Charan Singh University, India Diploma, Information and Systems Management 1997 Aptech Computer Institute, India Proficient in Microsoft Suite, Word, Excel, PowerPoint, MS Project, Smartsheet, Sharepoint mgt, Dashboard/Reporting Shweta Agarwal Page 2

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