STORE CLERK RESUME

Personal Details:

Name: Vivian Owusu-Sekyere

Birth Date: 04/02/1988

Nationality: Ghanaian

Marital Status: Single

Email: ad30py@r.postjobfree.com

Home Location:

*** * **ONT ST, Darby, PA 19023

Cell Phone: 609-***-****

Driver's License: No

Introduction:

As a dedicated and customer-oriented individual, I am thrilled to apply for the position of Store Clerk. With a strong passion for delivering exceptional service and a keen eye for detail, I am confident in my ability to contribute to the success of your store. My goal is to create a positive and memorable shopping experience for every customer, while efficiently handling various tasks to ensure smooth store operations. With my excellent communication skills and a friendly demeanor, I am committed to providing outstanding service and building strong relationships with both customers and team members. Summary:

Dedicated and customer-oriented Store Clerk with a passion for delivering exceptional service. With a keen eye for detail and a friendly demeanor, I strive to create a positive and memorable shopping experience for every customer. Experienced in assisting customers in locating and selecting merchandise, answering inquiries, and providing product information. Skilled in maintaining a clean and organized store environment and ensuring product availability. Proficient in processing transactions accurately and efficiently, handling cash, credit cards, and other payment methods. Committed to resolving customer complaints in a courteous and timely manner, while collaborating with team members to achieve sales targets. Adheres to store policies and procedures, ensuring the confidentiality of customer information and maintaining security measures. Possesses excellent communication skills and a strong work ethic. A reliable and dedicated team player, ready to contribute to the success of the store.

Duties and responsibilities:

- Greet and welcome customers in a friendly and professional manner, providing excellent customer service at all times.

- Assist customers in locating and selecting merchandise, answering their inquiries, and providing product information.

- Maintain a clean and organized store environment, including restocking shelves, arranging displays, and ensuring product availability.

- Process customer transactions accurately and efficiently, including handling cash, credit cards, and other payment methods.

- Monitor inventory levels and communicate with the management team to ensure timely replenishment of stock.

- Handle customer complaints and resolve issues in a courteous and timely manner, striving to achieve customer satisfaction.

- Collaborate with team members to achieve sales targets and contribute to a positive working environment.

- Follow store policies and procedures, including maintaining confidentiality of customer information and adhering to security measures.

- Perform daily store opening and closing procedures, including cash register reconciliation and securing the premises.

- Assist with receiving and unpacking merchandise shipments, checking for accuracy and quality.

- Stay up-to-date with product knowledge, promotions, and sales events to provide accurate information to customers.

Work Experience:

1. Shop: Accra Mall

Start: August 2015

End: July 2022

Position: Store associate

2. Agency: Share Foundation

Start: July 2011

End: August 2013

Position: Head of Liberian

Languages Spoken:

- English

- Twi

Security Clearance:

No Military Experience

No Bad Record

Education:

- High School: Holy Trinity Cathedral

Year: April 2003 - June 2006

Certification: High School certificate (WASSCE)

-College: Ghana Institute of Journalism

Degree: Tertiary Degree in communication

Professional References:

1. Accra Mall

Plot C11 Tetteh Quarshie Interchange, Spintex Rd, Accra, Ghana Supervisor: Kimberly

Tel.: +233-**-***-****

2. Share Foundation Tema, Ghana

Michelle +233-*********

Personal Reference:

Richard 908-***-****

Linda 908-***-****

Contact this candidate