Customer Service Data Entry
Resume:
Andre Gray
Experienced Customer Service Professional
Contact
*****.*.****@*****.***
Summary
Personable professional with the ability to build rapport with a diverse workforce and customer base. Experienced in problem solving, data entry, ledger balancing, strong attention to detail, organizational skills, effective communication abilities reporting to leadership and the ability to multitask effectively with minimal supervision.
Key Skills
Customer Service
Strong Communicator
Computer Proficiency
Accurate money handling
Analytical Skills
Data confidentiality
Employee development
Schedule management
Education
Normandy Senior High School
Saint Louis, MO
Work Experience
June 2022- current
Remote Banking Technologies • Vantage Credit Union
Ensure member transactions are processed accurately by following establishes policies & procedures.
Provide maintenance for ITM/ATM fleet, onsite and remotely
Ensure ITMs/ATMs are fully functional at all times
Provide software and application support via ticketed query system
Schedule and perform preventative maintenance on IT/ATM vault cash
Maintain current knowledge of ITM/ATM hardware/ software and be aware of industry trends
July 2021- June 2022
Personal Teller • Vantage Credit Union
Virtually process member transactions
Thorough understanding of hardware, software applications and processes
Adhere to security, audit, compliance and personnel requirements
Provide members with solutions to financial questions/issues May 2010- July 2021
Front Desk Representative • Candlewood Suites/ Sonesta Simply Suites
Respond to guest inquiries, requests, and issues in a timely, personable, and efficient manner.
Inbound & outgoing call handling
Process cash bank transactions
Auditor for financial transactions
Credit limit reports
Team Leader
Point of contact for billing transactions with various merchants
Sales training experience
Purchasing
10 years experience in Opera PMS System
Reservation transaction management
2009-2010
Package Handler • UPS
Loading and unloading vehicles
Seasonal Driver Helper
Accurate logging of packages
Proper loading of packages
2004-2008
Assistant Manager • HMS Host
Forecasting/ Budgeting
Scheduling of employees
Training of employees
Overseeing multiple units
Processing Cash and credit card transactions
Cash auditing
SafeServ certified
Inventory management
Brand standard item roll out
Barista
Contact this candidate