Felicia Fiano

** ****** ****** **********, *** York 11742

(C) 631-***-****

(H) 631-***-****

A take charge "no nonsense" office manager and bookkeeper with twenty years of experience and expertise in all facets of Accounting and Human Resources. Highly composed trustworthy individual with exceptional writing, communication, time-management, and multi-tasking skills. Comfortable to function both independently or collaboratively, subscribing to the concept that there is no task too big or too small to undertake. Effectively prioritizes and executes tasks while maintaining focus on organizational goals.

Villa Lombardis

Holbrook, NY 11742

2023-2024

Accounts Payable.

Post all incoming invoices in

Quick Books, check runs from

start finish.

Reconcile all cash receipts and

daily credit cards for 5 family

businesses .

SILO, Suffolk

2012-2023

Independent Living Origination, Medford NY

Chief of Operations

Director of Human Resource Professional Experience

•Supporting CEO with various aspects of day-to-day operations, including organizing an ever changing calendar, preparing group meetings, expense reports, and interviews.

•Responsible for the planning of companywide meetings, conference calls and events.

• Executing all Bookkeeping and Human Resources functions including, accounts payable, accounts receivable, company and health insurance.

• Managing multiple projects, and handling confidential information with the utmost discretion.

•Aided in yearly audits.

•Ordering all office supplies as well as building supplies.

Allstate Building Services, Holtsville, NY

Office Manager/Bookkeeper

1998-2012

• Responsible for the safekeeping and privacy of Allstate Building Services credentialing, insurance, and HR information.

• Performed all accounting and bookkeeping functions including controls, reconciliations, departmental automation initiatives, month-end close processing, post close reporting, financial reporting, and posting journal entries to general ledger.

•Completed Certified Payroll in addition to facilitating the interview, background verification, hiring and onboarding of all company personnel

•Proficiently completed and coordinated all government bids and contracts for New York Oty, ensuring accuracy, competitiveness and timeliness.

•Proactively assisted in the expansion of company from $250,000.00 gross revenues to

$1,000,000 gross revenues, from 4 window cleaners to 10+ and from 6 employees to 15; spearheading office management thus permitting Owner more time to perform outside sales and services.

• Instituted all company advertising including utilization of coupons, with a budget ranging from $15,000 to $30,000, dependent on business flow resulting in brand recognition throughout the Tri-State area and increased revenue.

Computer Skills

Microsoft Office; Word, Excel, Quick Books, Outlook, ACT, ADP Payroll, Service CEO, as well as other popular software.

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