MONTRELL COCKRELL
**** * ********* **** *****, FL 33616 314-***-**** ad30mp@r.postjobfree.com
HUMAN RESOURCES GENERALIST
Human Resources Professional offering 20 years of HR career distinguished by commended performance and proven results.
Extensive background in HR, including experience in employee recruitment and retention, staff development, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
Demonstrated success in management, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports. HR SKILLS
Sexual Harassment Assault
Coordinator
Electronic Record Manager
Unit Operation Security Officer
Kronos Time Keeping
Aspect Workforce
Staff Recruitment & Retention
Employee Relations
Benefits Administration
HR Program/Project Management
FMLA and ADA Reg & Policies
PeopleSoft
Orientation & On-Boarding
Training & Development
Performance Management
Organizational Development
HR Policies & Procedures
PROFESSIONAL EXPERIENCE
Charter Communications
Human Resources, Generalist 2020-Present
Human Resource, Coordinator 2019-2020
Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly to the Residential Inbound Sales Team through continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness. Involved in solving complex HR-related issues. Work independently with minimal guidance. Act as a resource for colleagues with less experience.
Effectively communicate and execute necessary changes to policies and procedures
Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests
Handle workers compensation, first report of injury database and safety regulations process
Coordinate the administration of all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process
Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits related programs as needed
Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination
Ensure timely and accurate entries to the HRIS database
Pro-active issue/problem identification
Schedule and conduct new hire orientations; assist with the onboarding process
Entering of employee data and employment changes into the company’s HRIS system
Maintain employees’ records in the Company’s Records Management System
Generate and prepare identified HR reports as required; Perform audit and compliance functions as requested on items such as audit reports verification, commission reports attendance reporting and payroll information
Assist with the appropriate routing or handling of employee relation issues MONTRELL COCKRELL Phone: 314-***-**** Page 2
US ARMY — Multiple Locations
SR HR Manager 2013-2019
Sexual Assault Harassment Coordinator 2014-2018
Assistant HR Manager 2010-2013
HR Specialist 2008-2010
Participates in occupational classification and management of human resources; supervises activities including Maintaining personnel records and processing personnel actions for service members and their families. Provide administrative support for US Army units employing 4,500 professionals. Key Results:
Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-Soldier orientation.
Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind unit’s retention rate of 89%.
Implemented tracking programs to increasing unit overall personnel readiness rate from 85% to 95% within 6 months.
Reviewed and processed unit finance actions for correctness resulting in an increase of 15% acceptance rate with the finance institution.
Reduced benefits costs by 15% annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.
Wrote standard operating procedure employee manual covering issues including disciplinary procedures, code of conduct, action processing policy and benefits information.
Introduced unit’s formal performance review procedure, creating a flexible and well-received tool that was later adopted company-wide.
Revised job descriptions across all levels and 50+ categories. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.
Assisted survivors with command policies, procedures on how to file complaints and receive medical and other services resulting in 100% survivors receiving proper treatment.
Manage and trained 28 unit victim advocates on proper procedures to handle assault and harassment cases for over 3,000 Soldiers and families resulting in covering over 25 companies.
Selected, Interviewed and scheduled personnel for Sexual Assault Harassment specialized training resulting 8 new appointed victim advocates.
Trained 25-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.
Developed company’s standardized evaluations procedures and tracking system that improved unit’s evaluation completion by 35%.
Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.
Reworked new-hire orientation program to include HR information and company resources.
Allocated unit funds for lodging during monthly training reducing monthly lodging cost by 25%. CERTIFICATIONS
Human Resources Specialist Course
Senior Leadership Course
Advance Leadership Course
Sexual Harassment Assault Response Program Manager Course MONTRELL COCKRELL Phone: 314-***-**** Page 3
Unit Pay Officer Course
Equal Opportunity Leader Course
Unit Operation Security Officer Course
Unit Purchasing Card Holder course
Electronic Record Manager Course
Professional Development:
Complete ongoing training in the areas of benefits, leaves of absence, and workplace safety/security.
Causality Notification Officer
Senior Leadership Course
Advance Leadership Course