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Customer Service Call Center

Location:
Tucson, AZ
Posted:
February 29, 2024

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Resume:

WENDELL ERIC BROWN

Email

WendellEBrownLMT@msn.c

om

Phone

520-***-****

To obtain a position with

incredible reputable

company

Over twenty-five years in

customer service

experience,13 years in

call-center experience, class

trainer, floor supervisor,

quality assurance

representative. 1 years of

restaurant management

experience, certified

massage therapist

Work History

Titan Solar Power PV1-Installer

11/2021-1/2024

Was responsible for getting the trucks ready in the by loading the job for the day on the trailer,getting all the material need for the job loaded rail and pipe into the trailer whenever needed got the roof bags ready for the daily jobs, strapped down panels and hooked the truck up to the trailer, did roof layouts for the panels, help bring up any material need for the up onto the roof, help find the penetrations in the studs to lack down the feet, lacked down the feet on the roof, ran conduit on the roof, ran PV homerun to the j-box, wired the j-box to the inverter, wired inverters, disconnects, and breakers. Wired managed panels to prepare to throw up on the roof, throw panels on the roof, landed panels on the roof. Cleaned up any garbage that maybe on the property, load the trailer back up and the throw any garbage in the dumpster at the end of the day

Aerotek as( Temporary Agent)

6/2018-11/2021

Solon Solar-read floor plans to mark out locations for home runs placing, wire maintenance to solar panels, ran wires long the periling’s to the invertor boxes, stuffed the inventor boxes to prepare for connection, wire stripped the male and female home runs and crimp on the connection for power to the panels Circle K (Cashier)

2/2020-3/2020

Responsible for taking care of customers,getting customers out of the store in a timely matter insuring that the customers are completely satisfied, made sure that the shelves are stock with merchandise, sweep and mop floors, sanitize and cleaned the soda machine, insure the temperature of to the food products are correct to insure safe for sale to the customers. Threw out garbage and clean the parking lot of the store and make sure that the security strips are in place for customer safety.

Aerotek ( Temporary Agent)

6/2018- 2/2020

Emcor-Worked as a maintenance man for LaEncantada Mall responsible for blowing the grounds and the parking lots three times a week,working on the A/C units to insure the comfort of the guest will shopping in the stores, changed out lighting system the Corporate Office, and maintained the grounds plants and throw out garbage everyday.

El Rio Health Center-Receiving and shipment responsible for receiving packages from outside vendors logged them into the books for record keeping and then staged the packages to be picked up to be delivered to the correct Health Centers or delivered to the correct locations on site.

USI Installation- Commercial Insulation Installation for the New UofA Honors Dorms staged material in areas so it ready to be installed, cut material to fir in proper areas so that it can past inspections, cleaned up worked areas daily

NPSGRiveter- help complete the opening for the Amazon Fulfillment Center was on the rivet line to help complete the build of the Amazon fulfillment pods, Did Quality Control of the pods on the line to pass inspections. Moved the pods off the line in order to make sure that production of the Pods continued

Crossland Economy Studios (Front-desk Clerk/Maintenance Man )

2/2015-3/2018

To maintain and the grounds and the up keep of the hotel by cleaning the parking lots daily and throwing out the garbage containers daily,power washing the walk ways twice a month and cleaning the carpets in the rooms. To maintain the function of the hotel rooms by fixing and replacing the electronic door locks, fixing and replacing all electrical outlets, wall sockets and light sockets. Replaced light fixtures, fixed and replaced plumbing fixtures and valves: sinks, showers, toilets, replace drywall fixed holes in walls, repainted walls. To check guest in the hotel and to provide customer with the best service possible, by informing them of all policies and procedures pf the hotel. Also to informed the of any amenities available to them and providing them with any during time of check in, To assign daily work duties for housekeeping staff, To insure that the hotel rooms are properly cleaned by the housekeeping staff, To update any hotel folios and documents are updated for my management, Keep file folders updated, wash hotel linen, answer phone calls and set up reservations for new guest

Jamie Florez Tile Inc.(Contractor)

8/2012- 12/2014

Renovate homes for clients by tearing up old flooring, walls, and carpet and disposing all materials proper locations, Measured and cut the tiles to fit into proper are of the floor will keeping the integrity and the look that the clients request, Mixed the mud content to make sure that the consistent is correct so that the tile to set correctly, Swiped and moped floors

Rubs Massage Studios (Massage Therapists)

4/2011-5/2012

To give massage to my clients will providing a safe environment, taking care of my clients needs by using different massage techniques and modalities will keeping the integrity of my clients Kentucky Fried Chicken General Manger)

3/2008-7/2009

To manage restaurant and 15 employees, made a food order twice a week, to make work scheduled based on the request on the employees, to insure the restaurant was putting fresh and cooked food, made a run twice a day to bank, Personally handled any and all customer complaint

Education

diploma/1988

Rincon High School

General Education 2.8

certificate/2009

Cortivia School Massage Therapist

Massage GPA 3.5

Military

United Sates Marines Corps Reserves 1991-1995

Lance Corporal (Bulk Fuel Specialists)

Volunteer Experience or Leadership

I did volunteer work for El Tour De Tucson as a Massage Therapist



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