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Assisted Living Customer Service

Location:
Edmonton, AB, Canada
Salary:
19/HR
Posted:
February 29, 2024

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Resume:

MARY A. TAGA-AN

#303-*****-*** ST. N.W EDMONTON, AB, CA

780-***-**** ad30mg@r.postjobfree.com

Objective: Dedicated person seeking for a permanent job where I can grow and enhanced my skills and capabilities.

QUALIFICATIONS:

Determination and perseverance Can work independently or with a team.

Good work ethic, time management High energy attitude

Flexible, can work under pressure. Good customer service

Good communication skills Accounting Payables/Accounting Receivables

Can adapt to change quickly. With knowledge of SAGE 50/QuickBooks

EMPLOYMENT HISTORY:

Balwin Villa Assisted Living 128 Avenue NW May 15, 2023 – May 26,2023

Practicum 1

Balwin Villa Assisted Living 128 Avenue NW August 14, 2023-September 8, 2023

Practicum 2

Balwin Villa Assisted Living 128 Avenue NW September 11, 2023-September 22, 2023

Practicum 3

Assisted the residents to the toilet to meet their needs. Cleaning their faces, brush their teeth and doing peri care or giving them a bath.

Putting them on clean clothes and bring them to the dining area for a breakfast.

Helping the kitchen for serving the meals.

Putting away the cleaned clothes from the laundry room to the resident’s cabinet.

Changing resident’s linen whenever is it needed.

Know how to use the transfer belt or gait.

Know how to use the mechanical lift.

Mr. Subs West End Branch November 2020- June 2021

Crew/Cashier

Greetings customers when they entered the store.

Operating a cash register /accepting payment from customers

Scanning items or inputting item codes for purchased goods/handling coupons or other discount codes.

Handling customer questions or concerns/ placing items safety in a bag.

Overseeing the funds in a cash register and balancing the amounts at close.

Stocking the containers with stuff for subs and finding items in the storage section.

Cleaning the counter and organize everything.

Maintain cleanliness and tidy check out areas.

Preparing special orders and party trays.

Loblaw Companies LTD Kingsway Branch Nov. 2018 – Nov. 2020

Replenishment/Deli Clerk

Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations,

providing samples and responding to request.

Recommending, slicing, weighing, packaging and pricing ham, sandwiches, grilled chicken, pizza’s and party trays.

Preparations of stuff for sandwiches, pizzas and party trays.

Updating displays, cases and other customer-facing areas to ensure new items and promotions are show cased.

Ensuring that all meat slicers are being cleaned and sanitize every after use.

Ensuring that work areas are ready to service customers by cleaning surfaces, equipment and floors, removing of trash.

and confirming that tools are in working order.

Following all food safety and sanitation procedures established by the company and other regulatory agencies.

Confirming that all displays, products and services comply with company standards.

Stocking shelves updating the displays and finding items in the storage room.

Bringing all the over stocks at the storage room and organized everything.

Cleaning up and maintaining the department ensuring customers get what they need and making sure products are scanning.

accurately as well as putting out stocks on the shelves.

Organise the items on the shelves and facing them.

Premium Rentals Spruce Grove Jan. 2018 – Jul. 2018

Housekeeping/Cleaner

Perform varieties of cleaning activities such as sweeping, vacuuming, mopping, the entrance building hallways, elevators and stairs.

Polishing the glass door and walls and dusting and sanitize the mailboxes and elevator buttons and walls as well.

Thorough cleaning of empty units from ceiling to floor for the preparation for new move-in tenants.

Ensured all units are cared for and inspected according to standards.

Notified the supervisors on any damages deficits and disturbances.

Dealt with reasonable complaints with professionalism and patience.

Checked with the consumables supplies and placed orders.

Adhere strictly to rules, regarding health and safety that the company implement.

Live in Caregiver/Nanny Edson Nov, 2015- Dec, 2017

Union Gas Hauling Corporation Philippines October 1996-2006

General Support Staff/Accounting Clerk

Summarizing of the monthly contributions of employees fringe benefits deducted from the employees every payroll period such as the following;

withholding tax, social security system, Medicare, Healthcare insurance and The home development mutual fund.

Posting the accounts payables and monitor its due date.

Posting the accounts receivables and prepared the billing for collections.

In charge of petty cash fund and petty cash book and cheque book.

Preparation of cheques for payments of accounts payables and other scheduled payments.

In charge of disbursement book

Checking for accuracy in reports, figures and postings.

Doing the bank transactions such as deposit and cheque encashment.

Doing the payroll for the Managers and administrative staff and personnel.

Preparation of quarterly reports for Social Security System, Medicare, and Home Development mutual fund.

EDUCATION:

HEALTH CARE AIDE 2023

MTH Healthcare Academy

Edmonton, Alberta Canada

ACCOUNTING AND PAYROLL ADMINISTRATOR 2021 - 2022

East West College of Business and Technology

Edmonton, Alberta, Canada

BACHELOR OF SCIENCE IN COMMERCE – MAJOR IN MARKETING 1989 - 1993

Liceo de Cagayan University -Philippines

MISAMIS ORIENTAL PROVINCIAL HIGH SCHOOL 1985 - 1989

Cagayan de Oro City -Philippines

CORRALES ELEMENTARY SCHOOL 1978 - 1984

Cagayan de Oro City-Philippines

REFERENCES:

SHIRLY MINTER KAREN KOOTENAY

Customer Service Manager Professor/Clinical Instructor

WALLMART, EDSON AB. MTG Healthcare Academy

780-***-**** 587-***-****

WILHELMINA G. ESPINO MARIA SANTOS

Loblaws Companies Ltd. Professor/Clinical Instructor

780-***-**** MTG Healthcare Academy

780-***-****

JANET MACCOMEAU ARLENE SAVEDIA

Site Manager License Practical Nurse

Premium Rentals Balwin Villa Assisted Living

Tel. No. 587-336-889 604-***-****



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