KIESHA TURNER

Receptionist/Admin Assistant

Dalton

706-***-****

Hi, my name is Kiesha Turner. I have worked as a Receptionist/Sales Rep/Customer Service Rep all in one job! I am outgoing, love to help people achieve their goals and help them get what it is that they need. I am always striving to make my Supervisor and my co-workers happy! Anything else you would like to know, feel free to ask me. Thank you.

PERSONAL INFORMATION

Address: 1695 N. Summit Dr. Unit 267, Dalton, 30721

Nationality:

Driving License:

Hobbies:

SOCIAL PROFILES

* Zip Recruiter:

* Linkdn:

* Indeed:

SKILLS

Fast Learner

Customer Service

Microsoft PowerPoint

Effective Time Management

Microsoft Excel

Microsoft Office

Communication Skills

WORK EXPERIENCE

* March 2003 – April 2006

Cashier at K-Mart, Dalton

• Educated customers about upcoming promotions, changing procedures, and available items.

• Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.

• Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.

• Recaptured customer loyalty with expertise in de-escalating conflicts and building personalized solutions.

• Investigated and resolved customer concerns related to order inquiries and delivery tracking.

• Answered customer questions about policies and procedures with friendly and knowledgeable approach.

• Protected customer and company information with strict use of established security procedures.

* July 2006 – March 2008

Cashier at Flying J, Resaca

• Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.

• Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.

• Verified ages for customers purchasing tobacco products, lottery tickets, and alcoholic beverages.

• Wiped down counters and swept floors to maintain clean, organized store.

• Stocked shelves with new merchandise and rearranged items to keep displays looking fresh.

• Operated fuel pumps, adhering to strict safety protocols to avoid burns and mishaps.

• Met financial targets with consistent sales of accessories like batteries, wiper blades and bulbs.

• Maintained presentable, professional customer areas with regular attention to parking lots, offices and restrooms.

• Collected cash payments from customers, charged purchases to customers' credit cards, and provided customers with receipts.

• Stayed ready for customer needs by keeping stock organized, shelved and priced.

• Offered local knowledge to customers, including details about local roads and special events.

• Cleaned parking areas, offices, restrooms, or equipment and removed trash.

* February 2008 – March 2014

Determined rates of defects per worker at Perfume Counter, Dalton

examining records and products to track concerns.

• Kept stock organized by labeling products with accurate weights and identifying information.

• Recaptured customer loyalty with expertise in de-escalating conflicts and building personalized solutions.

• Investigated and resolved customer concerns related to order inquiries and delivery tracking.

• Answered customer questions about policies and procedures with friendly and knowledgeable approach.

* January 2014 – April 2018

at Creeler, Dalton

• Minimized hazards by keeping work areas clean and organized.

• Eliminated errors by closely following technical diagrams and production instructions.

• Spotted production problems and verified product quality issues with consistent inspections.

• Developed solid relationships with staff, customers, and vendors.

• Boosted efficiency by keeping work areas clean, tidy, and free of debris.

* March 2018 – January 2019

Cashier at Wal-Mart, Dalton

• Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.

• Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.

• Fixed checkout merchandise displays with continuous resets during down periods.

• Satisfied customers with quick and comprehensive support for all needs.

• Recorded daily transactions precisely to avoid errors and keep logs accurate.

• Rang up customer items quickly and accurately using POS system.

* January 2019 – September 2020

Key Holder Management at Claire's Boutique, Chattanooga

• Handled store opening and closing with consistent attention to established requirements.

• Achieved profit targets by managing expenses, labor hours, and promotional initiatives.

• Maintained attractive, well-organized displays with regular resets.

• Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points.

• Pierced Ears Daily.

• Kept the store clean, and organized.

* May 2000 – November 2007

Sales Rep/Customer Service Rep/Receptionist at FloorMax, Dalton

In Charge of answering the office phone.

speaking to buyers about our product and selling our product to them. Taking care of appointments, shipments, etc. Taking care of our Customers needs And wants. Setting up times for new customers to come in and check out our inventory, etc.

EDUCATION

* January 0001 – January 2002

Murray County High School, GED

2002 GED Murray County High School

* February 2019 – October 2020

Healthcare Administration, Chatsworth Healthcare Administration Degree

Contact this candidate