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Mental Health Customer Service

Location:
Kissimmee, FL
Posted:
February 29, 2024

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Resume:

Tawanda Arrington

Kissimmee, FL *****

ad30jm@r.postjobfree.com

+1-407-***-****

I am a reliable individual with great amount of determination and initiative to accomplish any duty set before me. To obtain a career in a field where my knowledge and skills could contribute to the success of the company position that will allow me to utilize both my experience technical and customer service to increase value of the company through my experience in Mental Health. I have proven leadership abilities in working as a team, ability to deal with life threatening situations, being muti task, extremely motivated and always ready to learn new things. Willing to relocate to: Orlando, FL - Winter Park, FL Work Experience

Financial Counselor

Orlando Health Hospital - Longwood, FL

April 2022 to Present

• Negotiate and strategize patient payment arrangements.

• Update patient accounts and balances.

• Quality control function for inpatient accounts

Mental Health Technician II/ HBIPS Core Measures

Orlando Health Hospital - Longwood, FL

April 2022 to April 2023

• Monitoring Patients (Q15)

• 1:1

• Daily Groups

• Admission

• Accurate Checks

• Vitals signs

• HBIPS core measures improve quality, safety and performance of hospital based inpatient psychiatric services through the collaboration of hospitals, physicians, and consumers Behavioral Health Technician

Aspire Health Partners - Orlando, FL

February 2021 to October 2021

• Admission and Intake

• Monitor Clients

• Vitals sign

• UDS screening

Behavioral Technician

Lodestone Academy - Orlando, FL

September 2019 to March 2020

Implement behavior reduction and skill acquisition treatment plans Assist consumers with day to day activities and monitor their behaviors Record and collect data on consumers progress and communicate with consumers Applied Behavior Analysis

Behavioral Health Technician

Southern Winds Hospital - Hialeah, FL

February 2018 to June 2018

Assist in care of mentally ill consumers

Document observations

Interact in group activities

Intakes and admissions

Monitor Physical Status

Citrus Health Network

Mental Health Network - Hialeah, FL

August 2012 to March 2018

Document observations and intervention of behaviors Interact in group activities

Maintain the confidentiality of patients record and information safety and privacy. Monitor the reported physical status

Education

High School Diploma

South Dade Senior High School - Homestead, FL

June 2002

Skills

• Organizational Skills

• Microsoft Office

• Hospital experience

• Leadership

• Data collection

• Customer service

• Computer networking

Certifications and Licenses

Home Health Aide

BLS Certification



Contact this candidate