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Customer Service Entry Level

Location:
Washington, DC
Posted:
February 29, 2024

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Resume:

434-***-**** ad30ik@r.postjobfree.com Lynchburg, VA

A dedicated professional applying for an entry-level position, where I can effectively use my abilities and extensive recruiting and c ustomer s e r v i c e experience to achieve the organization's goals. I bring active listening skills, excellent communication, ability to assess, recruiting executives and document verification expertise. Operating in this role will help me recruit the best talents for the company and meet its objectives as well as provide stellar customer service. Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals. Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.

Contact job applicants to inform them of the status of their applications. Developed recruiting strategies that helped analyze candidate's strength Discusses wage rate and employment terms

Introduced pre-employment process

Evaluated employer's recruitment issues and handled employees' contracts Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Process patient admission or discharge documents and enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer. Release information to persons or agencies according to regulations and protect the security of medical records to ensure that confidentiality is maintained.

Perform administrative tasks, such as maintaining records and handling policy renewals and explain features, advantages, and disadvantages of various policies to promote sale of insurance plans. Handled prior authorizations for patients’ medical procedures to ensure coverage. Answered customer calls promptly to avoid long wait times on hold. Complete and accurate work and keep customer files up to date. Dealt with a wide range of customer service. Time management, Recruiting, Problem Management, Customer service, Communication skills, Leadership, Documentation review, Computer literacy

BS Human Resources Management

HIPAA, HR Consulting Certificate, Digital Marketing Certificate, Applied Marketing Strategies Certificate, Data Analytics Certificate (In progress)



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