JL

JONI LIGHTNER

ad30ig@r.postjobfree.com 972-***-**** Ames, IA 50010

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in various sales strategies to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates. Web Technologies and Services

Lead Generation

Strategic Account Development and Management

Contract Negotiation and Closing Tactics

Consultative Sales

Customer Relationship Management

Inside and Outside Sales

Post-Sales Support

Product and Service Knowledge

Territory Sales

Customer Needs Assessment

Account Management

Territory Growth

Personnel Training

Hobby Lobby Ames, IA

Cashier

09/2022 - 12/2022

Answered product questions with up-to-date knowledge of sales and store promotions.

Processed refunds for worn, damaged and broken merchandise. Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Accepted cash and credit card payments, issued receipts and provided change.

Tractor Supply Company Bartonville, TX

Cashier

04/2021 - 11/2021

Answered product questions with up-to-date knowledge of sales and store promotions.

Scanned merchandise using point-of-sale system for accurate purchase totals.

Helped with purchases and signed customers up for rewards program. PRN Specialty Services

Recruiter, Marketer, Credentials,

Scheduler

01/2008 - 01/2010

Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress.

Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.

Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.

Managed candidate activity within Applicant Tracking System (ATS). Facilitated job application processes for qualified candidates. Created and maintained positive relationships with hiring managers and HR business partners.

Summary

Skills

Experience

Enforced regulations and reviewed federal and state laws to confirm compliance.

Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.

Scheduled and confirmed appointments.

Delta Locum Tenens

Marketing Consultant

01/2008 - 01/2010

Responded to client inquiries regarding temporary coverage needs Developed and maintained communication with new and existing clients Negotiated contract terms with clients consistent with team objectives Collaborated with recruiters in filling positions within appropriate profit margin ranges

Responsible for placement of physicians into client facilities by matching skill level, licenses, preferences, board status, and credentials. Staff Care - Locum Tenens

Territory Sales Consultant

01/2006 - 01/2007

Drove sales of company products and services by meeting with customers using strategic and organized approach.

Presented products and services to prospective customers. Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases. Analyzed potential sales opportunities and call plan. IBM Global Services Coppell, TX

Advisory Services Sales Representative

02/1998 - 04/2006

Developed targeted lists and new business opportunities, accelerating sales process to achieve results.

Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Fostered relationships with customers to expand customer base and retain business.

Reduced process lags by training employees on best practices and protocols.

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Drove substantial sales through suggestive selling and by promoting add-on purchases.

Becky's Country Kiddie Barn Bartonville,

TX

Substitute Teacher

Filled in as needed in infant room and 3-5 year old room Responsible for the care of children, supervising play areas, organizing centers, helping with crafts, reading, and nap time Provided notes and reports on school day activities to primary teacher. Enforced classroom routines to keep students on schedule and operating at consistent level.

Amberton University Garland

Bachelor of Science in HR And Business

05/2004

Graduated with a 3.85 GPA

2002, 2003, 2004 - Honor Roll

Scholarship through IBM as long as I maintained a 3.00-4.00 GPA and met my established monthly and yearly quotas Hawaii Pacific University Oahu, HI

Corporate Communications

01/1996

President's Club Recipient

Education and Training

Athletic Scholarship Recipient

REFERENCES AVAILABLE UPON REQUEST

1999-2000, 2004 Employee Charitable Contribution Chairperson 1998-2006 Customer Satisfaction Team Focal

2002 IBM Junior Achievement Volunteer

2000 IBM e-Mentor

2001-2002 Global Services Career Days

Sales Leadership Award 2000-2004 IBM Best Fest 2001 Customer Satisfaction Award 2002, 2004 Thanks! Award recipient 2002-2005 Quota Quarter Award 2002, 2003, 2004 Operation Push Event 2003 ORGANIZATIONS International Business Machines (IBM)

References

Interests

Additional Information

Provided care for sister-in-law and her family while she was in the hospital and wheelchair bound. An avid house and pet sitter, along with personal assistance in organizing, cleaning, running errands and anything that home or pet owner needed.

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